Not only was the owner kind, professional, and friendly but he also went above and beyond helping me load my cleaning items back into my vehicle since I had an injured arm. The cost was discounted as well. highly recommend this establishment for laundry services. read more

This is a wonderful affordable cleaner who picks up and delivers to a wide area. The service is prompt, responsive and the owner is pleasant and positive. A most enjoyable consistent service! read more

I absolutely love this place, I would recommend this cleaners to everyone. I had my coat cleaned here which had an unusual stain on it, I was'nt sure it would come out without discoloration but to my surprise they did an excellent jo. My coat looks fantastic and I was so happy because it is one of my favorite coats. Thanks to the workers at New look cleaners Great service!!!! read more

I had been searching for a new laundry service when I found this place. I had a simple order but I needed it done quickly. The lady at the counter told me it would be ready the next day. I told her that was fine and I would pick up the clothes first thing the next morning as I was crunched for time. She then told me they have same day service if I wanted it. SCORE. I now have a new laundry service and am very happy with their work. read more

New Look Cleaners - The line. - Dry Cleaning Near Me - Aurora, Colorado

Great place!! 5 star service! Have been coming here for years and the quality never disappoints. If you are looking for a cleaners this is the place!! You will not find anyone better. read more

Brought my wedding dress to this location of New Look Cleaners as it's nice and convenient to home. I had previously brought my dress to another cleaners and was quoted $350 to clean and press it. I asked for a quote here and after a quick lookover of the dress, $65 was outlined. Sold! A week later, my dress was ready to be picked up and it's super clean and in amazing shape. It has different layers, some that look like fans, and all of the same details are still there. A few turbo stains along the hem thanks to the dirty streets of downtown, weren't able to be removed but I wasn't concerned. Pricing is excellent and they do very good, and quick work! Shop hours make it easy to come in on weekends and after work during the week. I would definitely recommend this location! read more

Would be 5 star but to expensive..would be a 4star but I'm sure I'm missing 2 shirts now. Smh..

This place is very expensive but probably more of a deal if you need same day dry cleaning. That being said, I dropped off 3 items before Christmas Eve--I was totally okay paying the ridiculous price because I knew it was a holiday weekend with Saturday and Sunday being closed. I was told to come on Monday for 2 items and that the third item would be done by Wednesday. (Third item involved some sewing.) Came in late Monday and nothing was ready. I came back on Weds and two items were "almost ready"but I had to wait for them and third item was not ready at all. (I was told at this time that the tailor only works once a week apparently--that would have been helpful information to have at that start of things so I could have made an informed decision.) Stopped by two more times and third item is still not ready--today is Saturday, Jan 8th. Had I had any idea that it would take this long and cost extra to come to this place , I would have gone somewhere else. Buyer beware. read more

I brought my wedding dress here to be cleaned based on the previous review and unfortunately had a worse experience than the other Yelper. I took it in to be cleaned on July 22 and was given a pick up ticket for July 27. After some travel, I went in on August 3 and the woman couldn't find my wedding dress. She looked through piles of dresses for about 10 minutes but couldn't locate my dress. She called her boss and then informed me it would be ready in 2 days. I told her it was supposed to be done a week ago, and she apologized saying in her very broken English, "two days more, two days more." I went back 3 days later (just to be safe) and a different woman still couldn't find the dress. I told the woman I didn't understand why it wasn't done, I had been in previously and was given the same excuses, etc. I'm not sure why no one could find my dress. This woman's English was even more broken and I quickly realized that trying to explain anything was a fruitless endeavor. Then I notice a sign on the wall saying they will replace UP TO $50 on lost or stolen items. This did not make me feel better knowing how much my dress actually cost me. I asked her to look for my dress one more time and that I didn't even care if it wasn't done, I would just take it as is, and get it cleaned elsewhere. After about 20 minutes she finally came back with my dress in the box(cleaned). Either they are very disorganized and have poor communication with their process or my dress was purposefully hidden. They quoted me $119 for the whole shebang on the phone but then my receipt said 129.00 the woman had no idea about the price and didn't really understand what I was asking, do I just gave up and paid the higher price. Scam? Maybe. Very poorly run business. Absolutely. My dress did turn out nicely, and if I was just going on that, I'd give them 4 stars. But having to wait so long, come back after giving them an extra 10 days to get it done, get over charged, almost have my dress lost... Not worth the stress. I really think the whole process would have been easier if someone there spoke English. The lady who rang me up at the register wasn't even sure how to use the credit card machine. She asked me to punch the numbers into her credit card machine, and her hands were shaking. Yikes! Good thing I knew what I was doing!!! The people all seem very nice and I'm sure they weren't trying to scam me or run their business like this, but I have to be totally honest: I won't ever take my clothes there for dry cleaning again. Not worth the stress, especially with my wedding dress! read more

They lost one of the men's shirts I brought in, they said no problem we will look for the shirt, if we don't find it we will pay to replace it. Fair enough. Then when they didn't find it they showed me a receipt that had been changed with one shirt missing, I still had the original. I was told that now no replacement shirt. I told them they had lost my business and left. After thinking about it I wanted the shirt replaced, when I returned I was told that the amount of fuel I had used coming back, I could have bought a new shirt. Over a month later I get a phone call that my shirt had been found. They have still lost me as a customer. I do not recommend them under any circumstance. read more