In 2022 I felt like my pelvic problems are deteriorating and no one could give me any answers. I…read morewent around to see several doctors before I found Dr. L. She was compassionate and kind and spent time educating me on my options. I always felt confident and well informed by her as a doctor and as a person who cares about my wellbeing. I ended up choosing a small procedure and was able to maintain my pelvic health ever since. The front office is well run but the location is a little bit difficult to find. Dr. L is a confident and straightforward physician, she keeps herself updated and tries in every way to make you a healthy person both inside and out.

My concern is with the scheduling process, not the doctor. I was told the doctor would call me…read moreback, but I was actually expecting the office staff to call me to schedule an appointment. Instead of helping me schedule, the staff acted confused, dismissed my request, and even accused me of being "threatening" when I was just asking for an appointment. The doctor did eventually call and leave a voicemail, but the office staff made the process stressful and unprofessional. The scheduling experience really needs improvement.

This place is the absolute worst. Every single time I've gone here, I've sat in the waiting room…read morefor at least an hour, then another 20+ minutes waiting for the doctor to come see me. They're constantly overbooked and it's ridiculous.

I asked for scans for my medical records. They said they were in my online chart. I called back…read moreand told them. They said someone would call back, but never did. Then I asked for the nurse to call back. She never did. Then I spoke to the office manager, who assured me she would take care of it. She never did. Finally I showed up for my appointment three weeks later and asked the doctor for help in locating the records. Since he asked the staff actually made and effort and was able to locate them! Regarding treatment, it seems as if they have two surgery options and you either fit in one or the other. No other treatments were recommended. I went online and researched other treatments. Getting a second opinion at Penn next month.

STAY AWAY! The doctor seemed nice but pointless if no one answers back they make ya set up for…read morethere "web page" no one answers absolute worst communication I've come across in 20 yrs. If you plan on treatment look elsewhere.

If Dr. Jeanne Llenado, a superior urologist at Jefferson Health is demonstrative of the urology…read moredepartment as a whole, thenI applaud the urology department for its phenomenal care, nurses, and staff. If you visit Dr. Llenado, a urologist whose attention to patient care is indicative of the urology department, you can expect compassion, pertinent questions, professionalism, and proper healthcare. There's appointment options, depending on the reason for the visit, and if you're an established patient, both in person, as well as by telehealth. If you're not an established patient, you should be! The reception staff is delightful, providing dual check-in for Urology and Dermatology. The waiting area is immaculate, and spacious, including charging stations for your portable devices, and modern well-kept furniture. The entire facility, and its furnishings are infinitely cleaner, and incomparably better maintained than every common area in several "24/7 concierge buildings", just outside center city Philadelphia. Your care starts when you're called from an entranceway to the exam rooms, where there's clean bathrooms on each side of the entrance. After providing your urine sample, one of several cordial, and professional nurses directs you to your exam room, and, shortly thereafter, checks your blood pressure, and performs a test to measure the amount of urine retained in your bladder. The lab staff is so efficient and effective, testing of the urine, and all notes except for "after visit" notes, are completed while you're in the exam room. If you don't have the MyChart app installed on your phone, you should- it's an incredible resource. Notices from the MyChart app are for appointments, refills, messing with your care team, lab results, and much more. The exam rooms are all up to date, and facilities are extremely clean, affording safe, and healthy conditions. Dr. Llenado is a highly respected and knowledgeable master of her craft, and a standout within the urology department. With plenty of painstaking free parking around the building, visiting the urology department is a pleasant experience.

Quality care. Physician's listen. Two locations. Easy to get an appointment. Entire staff…read moreprofessional. No waiting time.

My husband seen Dr. Weiner. Was very polite. Explained everything he was going to do for the exam…read more Took the time to explain what the problem could have been. Very professional atmosphere. Office was nice and clean. Along with the exam room. Friendly people. Wait to see the doctor was minimal. Parking is a plus! Plenty of parking.

As I sat on the table waiting for Perry Weiner I began to overhear a very loud and personal medical…read moreconversation in the next exam room, during which Perry described in detail the steps he wanted a patient to take to address an issue with his penis, including "If you have an erection for more than an hour-and-a-half I want you to go to an emergency room." I was of course disconcerted that I had observed Perry violating a patient's HIPAA rights before I had even met him, and regretted my decision to pay for the appointment in advance when suggested by the health portal. When Perry appeared he was taciturn and did not introduce himself even though I am a new patient and this was our first meeting. I described having pain in my groin and in my urethra while urinating. I used a single medical term I read online, "stricture," and Perry gave a long pause and asked where I work with a suspicious tone. I told him my line of work and he didn't seem to accept the answer, then he said "You seem to have medical knowledge." I explained it's common for people to lookup their symptoms online before seeing a medical provider and often they pickup terminology that way. He asked me why his staff hadn't performed an ultrasound on my bladder, as if a new patient would be able to explain to him why his staff did not follow his instructions. These initial exchanges demonstrate that Perry was not concerned for me and conducted the interview with a suspicious tone. When he asked me to turn my head and cough, he said, "You DON'T have a hernia," but later I sought an ultrasound on my own and that was exactly what I had. He examined my abdomen and told me to turn on my side. That was all he said, turn on your side. When I turned, he penetrated my anus with his fingers and applied pressure to my prostate. It's hard to imagine why he would think he doesn't need to explain this to the patient before he does it. He handed me 2 tissues and said "clean yourself up." He then told me "I'm going to prescribe you an antibiotic and something for the pain," demonstrating his lack of interest in explaining himself or including me in decisions for my care. I asked him why he would prescribe an antibiotic and he said "because your prostate is inflamed," but there was no indication of bacterial infection, and in the notes Perry only wrote "prostatitis" with no ICD code, not even "bacterial prostatitis." I asked Perry if we were going to explore a root cause for the pain to arrive at a diagnosis and he said "that could be referred pain" and "see how you feel after the antibiotic, you can always come back." It should be evident from my account that Perry did not show concern for me, was not interested in explaining himself, made no attempt to include me in decisions, and in fact treated me like a suspect. The antibiotic had no effect and I sought an ultrasound, where I was diagnosed with hernia despite Perry telling me I "DON'T" have one.

Their Patient for 8 yrs. and normally treated with compassion kindness and caring…read more That's all gone now it's a money machine now. However the Dr joined this group and the wheels came off his practice Too busy to help you and you get assigned to a Nurse practioner . Find it's very Hard to make appointments and impossible to get to speak to your doctor I called in asking to speak to him and expected him to call. Got the on call doctor who was no help at all I was hospitalized 4 times thru the emergency room because they failed to correct a problem or help me! I've been bleeding with a catheter now for 5 weeks. They never call to check on you They just don't care! Fed up went to Phila and was treated with respect and promptly Think twice before you go here and do your homework picking a urologist Most horrible treatment and situation in my life They don't listen !

I'm new to the amount Laurel office and it's like an assembly line in here. Waiting over an hour,…read morethe check in people are not friendly nor show any urgency. There is over 30 people waiting in the lobby, it's not clean and it smells musty. The best part is you check in and wait for over an hour but then they take you to another area where you also wait again. They had me wait for a room because they had nothing open...then had to put me in a room where procedures are done because they had no available rooms. It's scary to think how they are handling all these patients. They are not! It's like a meat packing plant in here. Definitely heading over to Phila for a really appointment.

I attempted to get an appointment but the group did not take my insurance. I was fine with that I…read moresaid I would self pay in cash if they wanted. I was refused an appointment until I spoke to billing. Once transferred to billing I was told they did not take cash, or a cashiers check or Visa, they only took "Care Credit" no Amex or Visa just CareCredit. The person on telephone at the appointment desk was rude. Billing person was okay but had no explanation for the refusal of cash. Strange????

From the owner: World class, academic urology practice in New Jersey; our physicians are the top subspecialists in…read moretheir field. We treat more voiding dysfunction, erectile dysfunction, and prostate issues with advanced technologies than any other practice on the East coast.

Dr. Hirsh helped me. That's what I came to him for. He also did it with a lot of care and good…read morehumor. Excellent Doctor excellent man.

I have not seen a Urologist since before C19, over 3 years ago. My former Urologist retired at 80…read moreyears old. I call to see if I can schedule a checkup since I am 70 years old. I get the runaround and am told that I have to have some kind of emergency diagnosis before I can get an appointment. So I guess I have to go the ER and make up some issue so I can get a doctor appointment. So ridiculous.

Dr. DiMedio is professional, friendly and hopeful. You leave there with peace and calmness in your…read moreheart.

Amazing service. Dr. Dimedio is friendly and compassionate. She and her staff go out of their way…read moreto make you feel comfortable. Unlike most offices, where patients are just a number, the staff take their time and make sure you understand the medications and answer any questions. I have never met a doctor with a better bedside manner than Dr. Lisa!