I wish I didn't have to write this review: we had a great experience with the company a couple…read moreyears ago (so great that I served as a reference for them!), so when we needed help with a substantial primary bathroom renovation, they were our first call. Unfortunately, our experience this time around was terrible -- I cannot in good faith recommend them anymore. Giving two stars (rather than one) because the work quality was very good. Subs did a great job, were friendly and cleaned up after themselves. In the end, we didn't go over budget. But we paid a lot of money and experienced a lot of unnecessary delay and drama. In short, our project was a victim of poor communication and lack of ownership taking responsibility. We went through four project managers: the first went MIA on us, delaying the demo start by 6 weeks; the second hadn't read any of the project briefing and let us to believe none of our materials had been ordered; the third was too busy with other projects to make ours a priority; and the fourth was brand new, didn't really know what he was doing, and wasn't getting the oversight he needed from leadership. To the company's credit, they didn't end up charging us for project management--as we'd been doing a big portion of it ourselves. Ultimately, a project that should've taken 8-10 weeks took 16 weeks (and that's after the 6-week-delayed start). The thing that was most frustrating was that while Dan was fairly responsive to our outreach when things were regularly going wrong, he was also regularly pretty dismissive of our concerns and didn't take responsibility for all of the mistakes and screw-ups that were the result of his team's failings--failing to read the brief; failing to install underfloor heating and electrical that was in the brief, resulting in ripping up tile that had just been laid; failing to inspect goods on arrival so that they could be replaced when broken without delaying the project; failing to tell us about budget implications of design choices, etc. Dan will say I was mad when things went wrong, and that some of those things were out of their control. Yes, I was mad. But mostly I was disappointed that I trusted this company, and they took advantage of that trust.

Dan was fabulous! Was he the lowest bid? No. But the expertise and guidance that he provided me…read moreafter my whole home renovation was abandoned by another contractor was invaluable. My project manager, Jake, was a joy to work with. He was always responsive.

It saddens me to have to write this 1 star review, as I was looking forward to eventually writing…read morethis business a 5 star, as I was ALSO looking forward to working with Vinny for MANY more projects and years to come... Please Note: I write this review ONLY to inform "you" of my experience, nothing more, as I did and/ or still DO like Vinny, just bothered by how things ended... With that said I do NOT discredit his 5 star reviews, but yet, I will NOT give credit to how he handled some parts/ prices of the job, and most importantly, how he handled the situation with me BEFORE the job was ever even finished: I just bought a house and upon moving in, a copper water pipe in the ceiling burst 2 days later (due to freezing temps), Welcome (to your NEW) home! So I contacted Vinny who quickly rushed over and helped address and remedy the situation. I was extremely happy and relieved with how fast, attentive and friendly he was to me and my unfortunate situation. He said mold and/ or black mold is very common here in TN, and we should NOT take any chances, to which I did NOT disagree: Better to be safe than sorry. I would much rather be proactive NOW, then forced to be reactive later, when it's "too late" by then... So very quickly the ceiling got ripped out, as did the insulation, and not having a truck, Vinny dropped off a dehumidifier as I was told it would help to dry out the room. I wanna say I was charged $2,500, give or take; I thought that to be kinda pricey, but ok... Then after that was done, he had framers come to re-frame the ceiling... Was that needed...? I'm not sure, but this where the story takes a turn after I was charged another $2,100 for the framers... : Not only did the framers cut the wire to the thermostat in that room that I was never even informed of, but this was right around Christmas, so the temperatures were extremely cold, windy, and rainy, and not having a thermostat to keep that room heated at all, and not having a ceiling with any insulation, made it ALL even that much worse. When I told Vinny the wire to thermostat was cut, he said "happens..." Oh OK, cool... Thanks... So now I had to hire an electrician to fix that wire, which not only cost ME $350, but he also said "Hey, this EXPOSED wire is 'hot!' This is NOT safe to have a live wire exposed like this!" Then to make it even worse, once it got fixed, as it had to be to "code," he had to put in 2 boxes, BOTH with covers! So now my $2+ million dollar house has 2 plastic covers next to each other in the ceiling... LOL... Looks great, thanks a lot... Pictures below: Then I had an HVAC guy come that was referred to me now that the thermostat has been fixed, before the insulation and drywall can get put back in ceiling... When he shows up, to make a long story short, he said "WTF happened to your ceiling!?! Why is the ENTIRE ceiling removed?" I told him a water pipe burst, and he said "That's not right to have done this because of that. Why did he re-frame the entire ceiling?" I said I don't know... "Why did the framers put sister beams to all of them?" I don't know... "They didn't even really re-frame, they just nailed new wood to the existing wood that was already there. Maybe replace the wet ones, but not sister every single one of them. Does your contractor even know what they did?" Does he know they did this...? Did he see/ approve this?" I don't know... And because I'm not a contractor or someone who knows anything about how to fix homes, I might never know if any/ all of this was ne. But nonetheless, the HVAC guy then said "Call your contractor, I would like to talk to him..." He had his convo with Vinny, asking him why this and that was done, and it looks terrible, and Vinny hung up on him... So anyways, I believe it was the next day, maybe 2, I called Vinny to ask him what the status is on completing the job, since he had previously sent me another invoice to complete the job that was going to cost me another $4,000... So from start to finish, this is going to cost me $10,000!?! Starting to feel like I might be getting taken advantage of, but whatever, it needs to get done right... Vinny answered and said in a nutshell, "I do not appreciate the drunk guy that called me, I was doing you a favor! I was making no money on this job! I don't care what you do from here, I'm not working on this job anymore with you, or on any job for you in the future! Take care!" And hung up on me... Ummmm, WTF just happened...??? Did he just hang up on me...? Did he just hold me accountable for a conversation that he had with someone I didn't even know? I would/ will NEVER hold someone else accountable for a conversation that they have with someone else... Ever. So I was forced to find someone else to complete what Vinny started, and pick up the pile of trash that Vinny's crew left in the front of my house... So as I said at the beginning, this is NOT a "hit piece" or a hate piece, this was just MY piece and NOTHING more...

This guy is a tile setter who passes himself off as a contractor from California. He's a nightmare…read moreto work with.

Jason at buildtechs did exceptional work he remodeled my bathroom and kitchen. His eye for detail…read moreis unmatched. Highly recommend. Thank you Buildtechs

From the owner: Our comprehensive home remodeling services are designed to transform your living spaces into…read morebeautiful and functional areas. We take pride in our attention to detail and work closely with clients to understand their vision and needs. Whether it’s a kitchen overhaul or a complete bathroom renovation, we manage the project from start to finish ensuring quality craftsmanship at every step. Our team of skilled professionals brings years of experience helping you create the perfect atmosphere for your home.

The Sharpe Image built my fence and gate. They did great work at a great price. The fence and…read moregate came out gorgeous and I couldn't be happier. The guys at Sharpe Image are true craftsmen and professionals. I'm so glad I called them for my home project.

With so many questionable contractors out there, Taylor has turned out to be such a breath of fresh…read moreair. He listened to exactly what we wanted, communicated pricing early and clearly and in terms we could understand, is reliable, capable and a master craftsman! His pricing reflects his expertise and talent but yet still very reasonable. Overall, such a wonderful experience having Taylor work on our house and update it to our exact liking. 10/10 Highly recommend.

I recently had some work done by American Home Solutions…read more Josh provided an itemized quote, A+ for that. He advised start dates for the work bas on the weather and best outcomes. He showed up on the designated day/time and communicated with me prior to arrival. He's knowledgeable, timely and neat. I hop to work with American Home Solutions for future projects.

Super quick responsiveness and was able to come out quickly to give an estimate. High quality work,…read moreand estimate was transparent and reasonable. Would definitely use again.

Working with Josh is a pleasure and I'm very thankful for contracting him for the large variety of…read morejobs I'm currently in need of. He has been very responsive and was able to get started right off the bat with my framing job. He has been very helpful in anticipating many of the requests I might run into as it is my first time trying to be my own GC. Thank you.

From the owner: We are a family based business serving middle Tennessee. We service all the local areas. As a…read moreseasoned and reliable general contractor based in Tennessee, we bring over two decades of unparalleled expertise to every project we undertake. With a passion for transforming visions into reality, we have built a stellar reputation for delivering top-notch construction services that exceed clients' expectations. Our Services include home building, addtitions, rennovations, roofing, remodeling both kitchen and bath, as well as commercial tenant build out and space development.

Scott did an absolutely amazing job with our pool house build. He took our vision and made it a…read morereality. Very open communication and quick to get started and finish. I highly recommend using Scott for any project, large or small.

GSI did great quality work at a good price. GSI built an addition on to our existing house.read more

Joe was prompt and communicated well before the work started so he had everything he needed…read more Joe and his Partner worked efficiently, cleanly and did the work as promised. His final bill,came in at exactly what he estimated. Joe was everything I look for in an electrician. I plan on using him again and I plan on recommending him to all my neighbors

Awesome service and extremely flexible. Easy to communicate via text or phone and creative in…read morecoming up with solutions to problems. Really awesome support with the project we had. We'll keep working with Arrow Home Improvement for our other upcoming projects. Thanks so much!

Phillip does excellent work for my real estate clients who are preparing their house to sell and…read morebuyers that have an inspection list to be completed. He is dependable, efficient & does quality work affordably.

From the owner: I specialize in small to medium home repairs. I am the owner operator, I do not use (help). I will…read morebe the only one in your house! I listen to the customers and try to work with them to get the project done exactly as they have imagined it. My phone is always on. Communication with the customer is one of my top priorities.