Dogs were there for one day and left with kennel cough. They need to do a better job of cleaning…read moreand ensuring all dogs are vaccinated

This veterinarian clinic. Spaded my brother's cat. 3 days later they took them in because he was…read moresick these people tried to tell them that the cat had fleas so bad that he was anemic. Well if that's the case why didn't you say something when they were brought in. Then denied heading anything to do with the way he was. I would not take my pets there to save my life. Cuz they don't care. I find out this is their fault. So please do not take your pets to this clinic. they are not compassionate and they do not care. They sent the cat home sick that we had to put him down ourselves. And before his surgery he was fine running playing they don't want to take responsibility for when they do something wrong. That is just not right at all. So one more time please please do not take your pet to this clinic for boarding or for anything.

If you have an emergency during working hours they won't see you. Happened twice on the last two…read moreyears. Been a customer for 7 years. Would never trust them again.

I love the staff and vets at this animal hospital. They are friendly and welcoming. I would say…read morethat their prices have gone up drastically since a corporation has taken over which is why I would not give them 5 stars. It has caused me to extend the time between visits just as I have to for the rest of the human family - because of the high costs! I now live in the area, but used to drive from Illinois to have my pets treated here. They have always responded and taken my animals quickly in an emergency during open hours. Still love the staff, just don't enjoy the new prices.

I'm in the area as much as half time both for recreation and to care for my mother. Last year my…read morefurry little girl Roxie, started to break out again with her allergies. It had been a while but I knew that severe hives would be next and desperately looked for a vet in the area. We were most fortunate to find Dr Hines who saw her almost immediately. The hives began to appear while in the exam room and I knew she needed the usual steroids. But Dr Hines was the first vet we'd seen since 2010 who offered to treat the cause with a simple vaccination rather than just her symptoms! He's also gone on to prove his hunch that her weight wasn't simply from having over ate in years past but due to years of steroids as well as very low thyroid. He will stay our Vet so long as we keep dogs. He is well worth the drive and truly cares. Our naughty puppy is also in his care now.

The best Vet we have ever been to. They treat the human and animals like they care, which is hard…read moreto find. Thank you!!

10/10 recommend! We recently stayed at an Airbnb in…read moreWisconsin Dells - the Airbnb guide had suggested Pampered Paws Pet Resort as they didn't allow pups at their home. We were driving up from Chicago, we had previous reservations at a boarding facility near home, but decided to bring them along for the car ride and try out Pampered Paws. Wow - so impressed! Hard pressed to find a place even similar to the space and daycare that is offered here versus our handful of places towards the city. Our two dogs were there for 2 nights and slept the entire way home afterwards - you could tell they loved it! The report card stated exactly what we would have figured (one pup being so energetic and the other being ADDICTED to human love haha!). We will be recommending to everyone near and far if they are planning on heading towards the Dells! Looking forward to our next trip that way so Winnie & Wilson can hang with the crew again! Thanks so much!

Best darn pet resort in WI and IL. We travel from Chicago to WI Dells because of the excellent care…read moreour dogs receive here. Even if not staying anywhere near Dells. Excellent 5 stars.

My little girl needed a follow up for her shots and meds. He got greedy fast. Really greedy. When…read moreI questioned the estimate he said he might be able to lower the charges a little bit saying "I could lose my license if...". He didn't approve of my getting my kitty's meds from Chewy (drastically lower cost) or the local compounding pharmacy. Her initial prescription was ordered by his cooperating pharmacy on the east coast. 2 click pens were paid for (per my call to that pharmacy) but I was only given 1, yet paid for 2, later the 2nd was "given to me as a courtesy". The estimate was lowered from $610 to just under $200 for shots and weight, no exam. My little girl was howling and hissing after being manhandled. The building is deteriorating, walkway broken up with lots of debris, lots of scratches and chips in exam rooms, lots of overpriced "products" for sale, staff is harried and seemingly overwhelmed. We are moving on.

When I moved to the west side of Madison I was in need of a closer vet for my cat. Having had bad…read moreveterinary experiences before, I was a little fussy about who I wanted to care for my animal. I found West Towne Veterinary online and went to check it out. I got there right before closing and Dr. Ken was kind enough to take time out of his evening to tell me about their cat friendly practice and show me around the clinic, including the areas that they perform surgeries and teeth cleanings. Dr. Ken has now been daisy's vet for the past three years and I can't say enough about the exceptional care they have provided to her! From the friendly office staff, to getting her in for emergency appointments... they even have cat boarding and a cat gym! They also offer "cats night out" events where your cat can socialize with other cats and you can learn information on how to better care for your pet. And to top everything off, Dr. Ken is one of those veterinarians that paddle boards and home brews. Can't beat that-- I wouldn't go anywhere else!

After one visit - I'm going with five stars. While we did more sitting around (waiting) than we…read morethought we would, the quality of care was really good. The explanations to us were clear and detailed, yet understandable. The people working there were caring and friendly. So far, so good!

Thank- you, for being so supportive throughout the moment of saying, Goodbye , to my MissyMo .read more

Very happy with my experience at DVS. We recently moved to the area and have switched our dogs to…read morethis vet clinic. Both of our dogs have now had their appointments and I am SO PLEASED with our experiences at this clinic. Booking our appointments and becoming established with the clinic was so easy and the front desk staff was incredibly friendly. While at our appointments the staff was friendly and greeted us upon entry. We were immediately roomed to our exam room, which I thought was awesome because the dog that walked in ahead of us was elderly and clearly was not liking my dog being near. I think the immediate rooming is great for those pets that do not do well around others and everyone gets their privacy. We had Dr Milford and Dr Rathje as our vets and both were excellent. They took the time to make our dogs comfortable in the exam room and listened to our concerns. They also have an app which allows me to easily see when my dogs are new for their next vaccinations or see any appointments I have scheduled. We received text reminders prior to our appointment and a follow-up text afterwards to see how our pets were doing after receiving their vaccines. They also called with the results of the bloodwork the same day of our appointment. As stated in another review, they do take a "no show" down payment prior to your appointment. They are very transparent about this while scheduling your appointment and explain the fee well. The money they obtain goes towards the cost of your appointment, but if you do not show up for your appointment they keep the money. If you cancel you appointment in advance they do not charge you the no show fee. As someone who works in the healthcare field, I agree entirely with what they are doing. Many patients "no show" and that open spot costs money for the clinic/providers, plus it was valuable time where they could have been helping someone else. In other words, ignore the 1 star review from the other person. DVS is a 5 star facility and I would highly recommend them!

We drive 40 minutes from Madison to go to Dodgeville. You will not find a more caring and…read more reasonably priced vet around. Their staff is amazing.

my dogs went to get groomed. I PD the bill thinking they…read morewe're taken care of. i even left a tip the owner promised to refund my money after I sent her pictures of the nails not done. sandy never followed through. Bad service & care. buyer be ware.

My 7 month old puppy got a horrible infection at this kennel. They blamed us saying we brought her…read morethere like this. If that's true why would they take her? Why wouldn't they question her condition? Instead they attacked on Google Review saying we were looking for them to pat the vet bill. I want nothing from this company other then to protect other pups. They said we didn't send someone to see her. Why would we when they said she had a "small hot spot?" Honestly prevails always and that's all we needed. Our pup has gone through surgery now, on 3 antibiotics, and prayers she survives. Please use caution if you use this company.

My dog injured her leg while we were in the Dells. After 7 calls to various clinics, and some…read moreplaces somewhat rude about getting an appointment, Hill Dale gave us an appointment first thing the next day. My dog was very lovingly and thoroughly examined. She was a little nervous at first, but realized she wasn't going to be hurt by them. Needless to say, this doggie momma was extremely happy to be treated so well by the whole staff. From the receptionist, to the veterinary assistant, and the doctor herself treated us like instant family. We will hopefully not have another incident, but there is peace of mind knowing that we have a place to go if necessary. I would highly recommend Hill Dale Veterinary clinic any day. ​

It's not like giving five stars means you want to spend your days here -you like going to the vet…read moreas much as you like going to the dentist, but it's just part of life if you're a furry creature! It's a small, clean building with on-site parking, nice patient rooms and welcoming reception staff. Hill-Dale does a wonderful job of keeping my little boston terrier at ease and they make the experience for you and your pet the best they can. All of her regular check-ups with Dr. Doughty have been great, she and the vet techs are fantastic at keeping her calm and as relaxed as possible despite her being so scared. Unfortunately my little girl was diagnosed with mast cell cancer but the team worked hard to comfort me and give me as much information as they could to put me at ease about having her go through surgery. The cons? Wow, that surgery was really expensive and there's no payment plan -you can either pay for it then or you can't. Luckily I held a fundraiser on social media and that covered most of it. Dr. Dobbert -a UW Madison Vet School grad- did the surgery and was very sweet, gave excellent care for my girl and made a tough experience better. After getting some not-so-great results from the lab they work with, Dr. Dobbert went above and beyond following up with me on the phone multiple times afterwards, especially seeing that I was having a really emotional and rough time. He took the time to get more detailed information on the tumor results from the lab oncologist so that I had the most thorough understanding possible. Now that's what being a true doctor is all about :) The vet techs did the same to comfort me and just try to keep me as at ease as they could. Ervin was such a sweetheart to the both of us before surgery and went I came to pick her up. The techs are very kind, knowledgeable and deserve more praise than I think they typically do. What would I change? Well, we all love our pets and want to fight for them -I wish it were possible to make payments if your credit was good because some treatments are very expensive but it's still the medical field, I get it. It's a pricer vet compared to others we've gone to. My little girl is going to an oncologist Dr. Dobbert recommended and I'll keep fighting for her. I'm sure they'll follow-up. Great facility, lovable resident cats, caring staff. Five stars and wagging tails for Hill-dale.

Dr.Singh is amazing! I have taken my pets to the Beaver Dam Vet Clinic for years. My cat has a…read morechronic respiratory issue that flares up on and off. Dr.Singh worked with me to get her on the correct medication. I was very impressed that he called after hours to check on her. That is going above and beyond in my book! I definitely recommend him! Lisa McCartney

My dog gets an ear infection every other month and has for years. It's always the same infection…read moreand my previous vet, I would call them up and say "she has another one" and they would have me come me come pick up the meds needed. Well they sold to a corporate store and the new place says "no, we have to administer them so you need to make an appointment every time so we can charge for an office visit but we usually book out a week or 2 in advance so you have to make an emergency visit so we can make more money or let your dog suffer for a week or 2" so we switched to this place. This is the ONE AND ONLY reason we switched. They told us multiple times that they too, need to administer the meds but I don't even need an apt. I can bring her in at anytime and someone will give her the ear meds and we won't even be charged for an office visit. We'll this was 100% a LIE! Yesterday my dog had an ear infection and we called to be courtious and they told us she has to suffer for a week or two. Now we have to switch vets all over again because this place LIES to their customers! They do not care about your pets!