I wish I could give no stars! If you have encountered this man, please file a police report for theft, and a contractor complaint form with the city of Worcester. This is what I did. Also, the BBB, which I am doing after this post. I paid for the year of snow removal up front (700 bucks) and leafs to be picked up. I was charged the top of the market price, and he didnt even use a blower to pick up leaves. He kept saying he was waiting for the leaves to fall on my tree out front, but I didnt understand why he couldnt just clear them each time. He didnt even remove the leaves. I had to do that myself. I had to ask him if he had a blower just to confirm he had one. Very unprofessional. James was hired to do my kitchen backsplash and never finished. The first day, he worked, but everything he put on my walls came down before the end of the night. He left my kitchen a mess with new appliances coming the next day. He was also supposed to be at my house at 1pm the following day. At 1:30pm, I sent a text because he was half an hour late and never called me to let me know he wasnt coming. He told me that his mother had an emergency that morning. If that was true though, he should have called and rescheduled before 1pm. At that point, I asked for a full refund because I didnt like his work ethic. He wasted my time and had an attitude about it. He asked about pay more than he asked about the work, and was very rude when I asked why he didnt let me know he couldnt make it. I never heard from him again, and now he wont answer the phone, or respond to my emails. He also posted pictures of my house online without asking me at all. I now have to take him to court. DO NOT HIRE THIS MAN. HE IS A SCAM ARTIST read more