Another plumbing company has been my go to for plumbing needs since I bought a house in Springfield…read more6 months ago. I continued to use them because I was happy with their services but then last weeks EPIC snowstorm hit bursting pipes all over town, and unfortunately the sewage pipe in my house was one of them. My other company was booked out for several weeks with no available eta but said they would call me if something became available. So I started calling around and came upon Bufords number on Yelp. They said like all of the other plumbers in town they were booked out but would have the owner swing by ASAP to assess the situation as if it an easy fix they would try to handle it if time permitted. Josh came out and went over the situation. He came by the next day and evaluated the burst pipe and clogged sewage line without charging me for anything. Unfortunately it was not going to be an easy fix, so he couldn't do it that day but said he would try to schedule me the following week. He suggested calling my other plumbing company back and telling them exactly what the problem was he had diagnosed to see if it would help them be able to schedule me sooner as knowing exactly what the problem was tells them how long it would take them to do the job, and he said he had worked with the other company before and highly recommended them if they could do the work before he could. My other company was able to schedule me a few days later with this knowledge and fixed the issues, but before I could call Buford back to tell them the issue was fixed they called me first to ask if I had resolved the problem and said that they would squeeze me in this week if it hadn't been resolved. So while they didn't actually fix the burst pipe they did drop everything to get out here and diagnose it for free, advised me I was using another great company if they could do the work before they could, and then followed up to make sure it was handled or schedule me in. This following a storm when literally hundreds of houses and business had broken pipes throughout town and they were not lacking for business by any means. Great service and follow through, honest business practices and integrity throughout. I still have my other company which I use, but Buford is now on my saved contacts as my backup should the need ever arise. If you don't have a plumbing company give Buford the business as they will work for it. Thanks guys!

Very happy with the quick service installing a hot water sink heater. I will definitely use their…read morefriendly service again.

NEGATIVE 5 STARS they broke my fridge and then refused to come back out, call or text me back or…read morerefund me!!! Freezer stopped working and they came out Monday, the man opened the freezer door and guessed frozen thermostat. Did NOT remove one panel or fully look into to what could be the issue. Literally looked, guessed and then ordered a part. Said they be back Wednesday at 10AM by 11am I had to reachout to find out if they were still coming. Got NO response until 1145am in which they said the part would be at the shop at 11 AM. Then stopped replying with no ETA. By 147PM I had to reach out AGAIN to ask when they were coming having wasted a whole day waiting on them and told they would be there soon. They came just before 3pm. Replaced the thermostat and while I asked simple questions about the repair he said idk I just get paid to put it back together. How does a repair man not know about what he's fixing???? After the repair he gave no info on time it would take for the freeze to cool back down or recommended temp. We waited 6hrs and the freezer NEVER got cold again. Then come to find out he BROKE the freeze door, it will no longer properly shut and theres a grinding noise. Now the whole refrigerator is scream high temp or 58 freezer and 69 fridge. He broke the whole machine! I called them to come back out was told it would be an hour, waited 2hrs called again and told they're to busy to come back. I demanded a refunded and they ended ALL COMMUNICATION! THESE PEOPLE ARE A SCAM! DO NOT HIRE THEM! They only take VENMO so you can't get your money without them sending it back either! Fun fact I had called EZ APPLIANCE GEEKS and Demarus of this company was the one to take my call and put me in HER fly by night fake company's books. I have the call logs and text records and pics to prove everything. They broke a 4yr old fridge because they have no clue what they're doing and instead of owning up to the mistake and making it right they took the money and ran and ended all contact. DO NOT USE THESE SCAMMERS!!!!

Horrible! Would never, ever call, use, or recommend. Why?…read moreThe washer would not spin. Dimitri replaced the drain pump by taking the entire washer apart. Which he said was necessary to reach pump. During that process a small drain door was broken. Dimitri's answer was to jam it closed & "immediately" leave & run to my bank to cash my check made out to his wife not the business(?). The next day the washer still was leaking, the delicate cycle did not move nor wash. Plus that cycle temp could not be changed. Which any of these complaints worked B4 he worked on my washer. This is in my opinion!

I have used Kevin and his crew at my house to fix septic line issues and they were prompt at…read moreresponding and kept the price as agreed. I have used him now with all my clients and appreciate the professionalism and scheduling. I highly recommend them for any job. Honest, Dependable, and on time!

Made a price increase after a job was scheduled, not the best way to treat a Army combat veteran…read more They need to improve honesty. The installer that came was nothing but professional. Poor management.

In this world, we all take time to gripe...but in this case its time for PRAISE. I have a real…read moreserious problem...water leaks etc. My technician one Mr Jake Hughey came ON TIME, and repaired the problem....plus gave me a lesson. We physically went to the problem source, discussed his fix, and explained what caused the problem in the first place. Actually gave me a lesson in "Water leaks"... There was, naturally, a charge for the work and parts, but the LESSONS WERE FREE! This young man is a credit to the younger generation and a credit to his company. Could not be more pleased. I recommend White and Jake 1000 percent! Good people!

Had this place put in a sewage pump when mine quit. The service guy checked the date on the pump…read morecalled the manufacture and found it was still under warranty and told me I would get paid back for a new one .He ordered the pump in thier name but wanted me to pick it up and leave the old one with the dealer to return . I was told he had this all worked out with the dealer on the phone. I did this and the pump was put in I was told the refund would take at least a month and would come to them and they would pass it on to me . I called in a month and half to check on it they say they know nothing about it and have no record of it. So I am out $1200 that I should have been paid back for the new pump. I guess its my fault for not getting it all in writing but I thought they could be trusted.

Professional, courteous, respectful, efficient, and accommodating. These are the words I'd use to…read moredescribe my experience with this company. It's always scary to try an decide on a company for a service when you're in need. I searched around for reviews, and based on the feedback decided to try Adam's Plumbing. I had to leave a message and received a response within an hour. They made it the same day. They were quick to assess and quick to resolve three unrelated issues. It's been a week and everything is working smoothly. I was quoted a price up front and the price was very fair and economical. Having had less than questionable experiences with other plumbers, I'll now call Adam's Plumbing with confidence in the future, and will heartily recommend them to others.

Wish we called Mike first!! We had a back up, and called All Service. Their technician came pulled…read moreout toilet and had lots of trouble cleaning the clog. They were very sell's oriented trying to promote their monthly VIP service, and telling us we most likely need a new sewer pipe. Two days later we call Roto-Rooter they ask where our clean out is? We tell them we don't know, so they say they will need to install one before they can clear the drain $4,200!! And there's also a chance we need a need sewer line $10,000!!!! Mike sent out a friend he works with and the man waled right to the back of the house., pulled off some boot, and shove a grinding machine in the pipe... Boom cleared in 20 minutes!!!! Didn't even charge me!!' Said he will get the money next week when he puts a clean out in for only $1,500!!!!! SHOP LOCALLY!!!! I will never use anyone else ever again for my plumbing issues!!! You don't find lots of honest and dependable people anymore, but Mike and his crew are definitely some of them!!!

Dylan solved our electrical issues in a professional manner. We recommend this business.read more

From the owner: A to Z Services tackles residential and commercial property repairs and maintenance with over 45…read moreyears of experience. We offer residential and commercial installation, maintenance, or repair services, including but not limited to: HVACR/Heating & Air Conditioning, Plumbing, Electrical, Ducts, and more! Our business license even has us listed under "special trades" because we offer such a wide variety of services!

Very professional people. They are the best plumbers I have ever used. They are Always prompt, very…read moreclean and polite gentlemen. They clean up before they leave. They make sure everything works right before they leave. My mother is 97 years old and she has been using them from the beginning. They have completed lots of jobs for her as well as installing a new dishwasher, garbage disposal, New toilets, New sinks and faucets plus many more things they have done for her over the years. They still do the twice a year maintenance on her furnace and air conditioner. I think this company is the greatest.

I had a gas leak. Scott was here in no time to give me and estimate. I got other estimates but All…read moreHours got the job, in part to their friendly, helpful attitude. The next morning CW was here to run the new lines. After the inspector gave his ok and city utilities got my new meter in, All Hours got the heater and hot water heater back in service. Thanks for the quick service!

This is the best plumbing company I've dealt with! No bogus costs, straight to the point. Very…read moreprompt and quick with their service. I had Kenneth and he was amazing! They also do emergency plumbing so that's an added plus. Would recommend!

I would NOT recommend. Most volatile employee I got. He was nice when he called me and I verified…read morethe price that the woman told me on the phone then he got all verbally violent. SO then when he arrived, he was a complete ass I should have called the cops and requested another employee. They won't even give their last name because they know they are a very very shady company. I never has such an asshole person come to my house. Stupid ass!!!

I had a great experience with Dependable Plumbing. From the first call to the completed work…read moreeverything was handled professionally and efficiently. They showed up on time, explained what needed to be done in a way that actually made sense, and got the job done quickly without cutting corners. What really stood out was how respectful and easy they were to work with. No pressure, no upselling, just honest service and quality work. It is not always easy to find people you can trust in this field, but I would absolutely use them again and recommend them to anyone needing plumbing work done. I had a great experience with Dependable Plumbing. From the first call to the completed work everything was handled professionally and efficiently. They showed up on time, explained what needed to be done in a way that actually made sense, and got the job done quickly without cutting corners. What really stood out was how respectful and easy they were to work with. No pressure, no upselling, just honest service and quality work. It is not always easy to find people you can trust in this field, but I would absolutely use them again and recommend them to anyone needing plumbing work done.

From the owner: Service You Can Trust!…read more Dependable Plumbing takes pride in catering to all of your plumbing needs. We are prepared to take on any plumbing projects large or small, with great attitude, high quality parts and installation that will last for years to come!