Had a family member in here for about two weeks while they gave all kinds of rehab. They took good…read morecare, and kept them busy and exercising. This place is a fully functioning hospital. They've got a full pharmacy and trained nurses, phlebotomists, and technicians. All the trainers are licensed and fully trained. They offer the whole gamut of therapies- speech, physical, occupational. The facility was clean, and the staff was friendly and professional. They had a smile on their faces each time I'd seen them, and they kept a progress chart. It wasn't easy getting updates on what's going on, other than just calling. The app was awful. The entire time, it had failed to update after the first day, and wasn't updated thereafter throughout the visit. I enjoyed the artwork throughout this facility, it's all big photographs of things in and around San Antonio. Cool!

It's a post surgical rehab hospital. I've been in several due to several surgeries over the years…read more This appears to be the best I've experienced so far. Clean properly staffed and food which is palatable. The staff actually comes in a reasonable time frame once the bell is rung that you need assistance.

No code of conduct negligence, unethically, disrespectful , not patient advocate facility. My…read moreparent was admitted from ICU initially due to ventilator. We were mis lead with promises from the liaison kindred Gilbert Ramos of more PT, speech, help with feeding and Patient to RN ratio was 3/1 which really it was 2/10 My dad didn't a physician at all and if he did he doesn't remember and no around the clock care from nurses, he probably got more care from RT/speech helping feeding him. 12/11/23 -Received call from kindred 18:47 spoke with Samantha she stated my dad asked them to call me for MPOA to treat my dad I asked her to confirm my dad's name she said she never heard anyone asked that before. I advised her she never stated his name. She confirmed Refugio Salas. Night after night I would call and there was no answer, my dad said he couldn't find the phone, then stated he was very thirsty, no water bottle that they ran out! We would always place fluid next that we purchased on our own to him by morning things were scattered and he was left to Finn for himself. Nurse button in the floor on the right side. an older lady call for help she was hung over and tech would tell her use your regular voice not your winning voice, by day three she went silent hanging over the side of the bed door, door almost closed and could hear her moaning, and no one attending to her. My dad last day RR 44, very lethargic, oxygen level low and had to call well no room phone was found nor was the nurse Button agin. 06:00 meds were told was given lorazapan Nurse stated lorazepam was given 1am (Unethical) my dad had bed sores inappropriate deadly care!

Let me start by saying this was one of the worst experiences of my life and very…read morechallenging.physical ly and emotionally Lets start with the Doctors my mother was their for 3 months non of the doctors communicated with me every week thier was a new team to keep confuse no phone calls some would walk in the room and actually run out before i could ask a question. horrible customer service from staff and physicians my mother was given penicillin she allergic to it as it sates on front of her chart she had a severe reaction blistering in her hair that cause her to loose all her hair. blistering all over body skin peeling of f like paper for 30 days that stop all her therapy. allegedly verbal abuse was reported to me by noc shift nurse. after her 60days were over case manager because very aggressive tried to send her any where to fifth y nursing home in ontario it was fillipeno case manager who begin screaming over the phone with me and finally was to speak with the doctor on her discharge date ,word of advice think twice before sending your love here,

Been going here 10 plus years now they gotten bigger they act as if our kids our cattle through the…read moreslaughter, my special needs son especially couldn't find his coverage with BCBS, FOUND INSURANCE FOR BROTHERS AN SISTERS, an im a single dad of 5 w/ 3 at home , they refused to see him unless I paid full cost during Christmas season. way to go Rainbow plus waited 2.5 hrs to hear that while on phone with benefits coordinator for my job. This is why we need more personal family doctors who is tangible an have policy and procedures for multi family who have tenure with office if doctors can't answer for themselves My name is DeAnthony Jones

My son had the best therapist there and unfortunately she stop working there because she was not…read moregetting paid for all of her clients. She was not the only one. I also spoke with a few other former employees and she took advantage of them too. The owner is a disgrace, she has not paid her employees and was committing fraud. I hope she gets prosecuted.

I have been here a few times. I have loved how friendly the staff is. They have worked hard to get…read moreinsurance approval, to work with my schedule, and have worked with my financial needs. They have been understanding and kind. I happened to have a casual chat with the owner in the waiting area one day without knowing it! He is a very nice and approachable person. He said they have high expectations for their pediatric staff and have known many of them for over 10 years. I got a great speech eval and was given a good idea of my son's ongoing needs and continued challenges. The OT room is so fun! The therapists are very knowledgeable and care for the work they do. I have been extremely happy with PTS. They also hold MOCAA meeting here! So great! Its a support group for moms with children/teens on the spectrum. They also hold storytime here for kids which I have heard is soooo fun and engaging.

PTS has been a blessing to our son, Memo. We started there when he was about 3 for speech therapy…read more After about a year his therapist recommended he be evaluated for occupational therapy. He has been going to OT for about 2 years or so for an immature nervous system & sensory processing disorder. Kim has been amazing to work with. She really understands our son and has helped us understand him. She noticed about a year ago that his eyes were not converging and referred us to OCVT for vision therapy. We are so happy at the progress Memo is making. His reading & writing have come so far as well as his overall coordination and overcoming some developmental delays. He is a work in progress but we couldn't have done it without the team at PTS but especially Kim! Thank you from the bottom of our hearts, Kim!!

We love this place! They have been great for my son. We haven't been coming long as we are new…read moreto the area. Very pleased with the help. Meeting other moms with kids like your is reassuring and getting to know the other parents is great contact and a support system. Very nice staff I'm thankful for this place.

Our daughter went from not being able to bear her own weight standing to now running and healed a…read morefull three months ahead of schedule. Cindy and Nancy have truly been amazing. These therapists are really excellent, genuine, and really enjoy what they do. They also helped recognize the need for Occupational Therapy and provided us documentation for Tricare. In 19 years as an active duty Soldier this has been one of the best experiences of healthcare I've received for my family members. With over six months of bringing her here three times a week I have also observed a high level of professionalism of their staff and the care each therapist provided to the kids here both in the waiting room and during therapy. The first time I visited the office with Christiana I carried her in because she couldn't stand or walk after surgery. I have a bad back and they could see the pain it caused me. It was at that point I noticed the love and care from TLC by helping us with a wheelchair and gifting us a shower chair. Although there were other children's therapy closer to Cibolo we decided to continue with TLC because of the excellent first impression and quick rapport they built with my daughter. Christiana has gained so much confidence and her success here has boosted her self-esteem and enriched her mental health (especially during this pandemic). The therapy was challenging but they always introduced fun concepts into the mix both there and with the at home assignments. The snacks and drinks at the end of each session is of course something my child would look forward to the most. Thank you so much to the entire staff we will always remember TLC Kids as a positive light with so many great memories.

We've been receiving occupational and speech therapy for just under a year. I am beyond impressed…read morewith the therapists and office staff. Our therapists take a genuine interest in my son and I see it from all the other therapists as well. Our therapists keep us informed and give us advice and tips to incorporate at home. As for the three ladies in the office I can't speak highly enough about them. They are amazing. With so many children that come in for services, they greet each of us by name. They are amazinly patient when it comes to helping us figure out our insurance. They've called our insurance company before when they send in ridiculous denials for a claim. The girls have been so patient with me in helping us process our insurance. I treasure these people and appreciate their level of customer service, professionalism and friendly personalities.

This place is tremendous. I just read the review about the child with the stutter...and I find the…read morereview to be laughable. My child is seen for 3 therapies: speech, physical and occupational therapy. The therapists are very friendly, and extremely patient with my son that has a very short attention span. He can be a challenge to keep on task, but he actually does wonderfully for them. He wants to make them proud, and play with them. They find a way to make learning fun. I appreciate all of the support, and progress he has made in just a little over a year. You can tell the therapists love their jobs. My son has made leaps and bounds with them. I cannot express how grateful I am for their services. He has been able to achieve so much more than I was expecting in such a short amount of time. I would highly recommend this place to any parent that has a child that needs a little extra "help".

I am a retired military veteran i had to file grievance report with Tricare This place is the worst…read moreplace to take your child for Speech Therapy. My child went there today on 18 August 2025. The lady April they said was the owner dragged my 2 year baby across the floor and told my wife to stay back and stay quiet, if you love your child and do not want your child to get abuse do not use this place they should be investigated for child abuse. If i can give -5 I would . Please be careful