Excellent care from the time I checked in until I checked out. Dr. Victor Romo and the rest of the…read moreteam are excellent with patient care. I highly recommend their services to anyone in need of Urgent Care.

This is the first time I have been to Prestige ER. I am absolutely IMPRESSED with the staff and the…read morecare. They have been nothing short of amazing. If you have a medical emergency and you have a Prestige ER near you, GO THERE!! They will take care of you and yours.

I went in thinking I had bad allergies I couldn't breathe, after all the test were done, I had…read moredoubled pneumonia. I was there a week. The staff and the service was awesome.

My Physician, Dr Alyson Kracke was so nice and caring. She listened to all of my worries while also…read morerespecting my boundaries and my fears. I was very anxious and nervous about this er visit, but the physician made it easy and calming.

Overnight stays at hospitals is always daunting, but the nurses and support staff were incredible…read more I don't know who was responsible for the scheduling errors, but it was not a good start. I was supposed to arrive at 8 am for a 10 am surgery. At 930, I'm told that my surgery was scheduled for 1230. It was on the paperwork they had at the desk when I told them I was checking in for a 10am procedure. My doctor's office had 8 am check in for 10 am procedure all over my paperwork. Frustrating and of course makes me question my life. They rectified this by getting me in prep at 10 so I was not waiting around any longer. The nurses in pre-op were great. They were super kind and professional. The post-op nurse was a little abrupt, but he also demonstrated quality care. Every person that came through my room was kind, gentle, and professional. My afternoon nurse was Travis and he was fantastic. Shawn was the overnight nurse and he was just the best! I didn't spend much time with Bethany in the morning, but also demonstrated a supportive and kind manner. These people made my stay very comfortable. The hospital is under construction and there's construction on the highway which makes arriving a little complicated. I did like their lobby which has a coffee shop with a lot of options.... Options I couldn't have because I was fasting. Overall, not a bad place for a surgery and also to ride out the massive storms we had Friday night.

We were told to go here after the urgent care we went to referred my dad. We went there, got X-rays…read moreright away and then waited and waited for the doctor to come and tell us our results. We asked the nurse for the doctor to consult after waiting hours in the waiting room. We waited another hour just for the doctor to walk past us 3 separate times without discussing the results. We ended up being discharged without having the results and to never have a consult. You'd be better off going to Baptist up north! We've always had great experiences there.

On Friday night, I visited the Schertz-Cibolo emergency clinic due to severe back pain. Upon…read morearrival we were greeted quickly and kindly. The entire staff was helpful, understanding, and patient as I was unable to move quickly. The wait time was minimal and my needs were met with compassion and understanding. I am so grateful for everyone at the clinic including the front staff, nurses, and doctor. If you are in need of any medical assistance, I highly recommend visiting the Schertz-Cibolo location.

The care is excellent and the doctors on staff are very helpful and informative, they also make…read moresure to check every possible reason for why you're there, the facility is clean, new, and has lots of equipment, the only issue is the person who does their IVs every time I go here and get an IV the guy butchers my veins and I'm always bruised afterwards, I know this isn't normal because I've had multiple blood draws all my life, just be cautious of getting an IV here.

Memorial Day weekend. 1st we were seen right away. Like…read morewalked into the waiting room and were scene by the intake nurse.... 2nd got a room right away. 3rd doctor was in our room with in 20 minutes. And he was absolutely on point, kind, and quick to help. Wow Absolutely great experience - given the circumstances. 4 stars because it's still a hospital and they gross me out.

I was taking the best care of, I had a really bad boo boo on my foot, And being diabetic, you have…read moreto be extra careful when you have a wound on your foot. Every single person there was so very kind and very hands on in my care. From now on, this will be my first go to place, Thank you, everyone epicentic, for taking such excellent care of me, Amen

All of the above the nurses / staff are amazing Dr. Holloway helped deliver my first born and I…read morecouldn't be any more grateful it was her ! I can't remember all the amazing nurses and charge nurses that were there to help but one of the housekeepers Blanca weee extremely nice and helpful when it came to cleaning my postpartum room super understanding and ready to always help ! Thank you to everyone for helping my family and I enjoy this life changing experience!

My boyfriend's mother is currently here for a procedure, and so far everything is reassuring. The…read morefacility itself is very clean, modern, and easy to navigate.

To the Incredible Hospital Staff of Northeast Baptist Hospital,…read moreAs I reflect on my hospital stay from May 6 through May 19, I am filled with immense gratitude for the extraordinary care I received during one of the most challenging times of my life. Being admitted with severe anemia was frightening and overwhelming. Yet from the moment I arrived, every member of your team treated me not only as a patient, but as a person. Your kindness, compassion, patience, professionalism, and genuine concern made all the difference in my recovery. There are simply not enough words to express how thankful I am for the care you provided. Each day, I was met with friendly smiles, encouraging words, and unwavering support. Whether administering treatments, drawing blood or taking vital signs, answering questions, providing comfort, delivering meals, cleaning my room, or simply checking in to see how I was doing, every act of kindness mattered. What could have been a long and difficult hospital stay became an experience filled with warmth, dignity, and hope. There were many moments when it felt less like I was staying in a hospital and more like I was being cared for by family. That feeling is something I will never forget. I would like to personally recognize the remarkable individuals who made such a difference during my stay: Emergency Department Staff/Hospitalist/Specialist: * Genevieve - ER Nurse * Dr. Feng - Hospitalist * Dr. Alluri - Hemotologist Charge Nurses/Nursing Staff: * Liezl [Neurosciences] * Paula [Neurosciences] * Deanna [Neuroscience] * Courtney [Neuroscience] * Vivian [Oncology] * Shanee [Oncology] * Liz [Oncology] * Joey [Oncology] * Brenda [Oncology] * Selina [Oncology] * Rebecca [Oncology] * Ruben [Oncology] * Buddy [Oncology] * Liza [Oncology] Nursing Assistants / Patient Care Technicians: * Natalie [Neuroscience] * Tera [Neuroscience] * Ubaldo [Oncology] * Amy [Oncology] * Terry [Oncology] * Becky [Oncology] * Grace [Oncology] Culinary / Dietary Department: * Chris * Norma Housekeeping Department: * Linda [Oncology] Phlebotomists: * Cam [Neuroscience] * Brisa [Oncology] To every doctor, nurse, nursing assistant, charge nurse, technician, therapist, housekeeper, dietary team member, volunteer, and support staff member who crossed my path during those two weeks, thank you. You are true lifesavers. Your dedication, compassion, and commitment to caring for others are nothing short of remarkable. Because of your efforts, I felt safe, supported, respected, and cared for every single day. Please know that your hard work does not go unnoticed. The impact you have on patients and their families extends far beyond hospital walls, and I will carry my appreciation for each of you for the rest of my life. Thank you for helping me heal, for lifting my spirits, and for reminding me of the incredible difference that caring people can make. With deepest gratitude and appreciation, Robert Montgomery

What a dump of an ER. They'll triage you then make you sit back in the waiting room while your sick…read moreaf. Also the homeless asking for change inside the ER next to the bathroom is crazy. And the security staff are absolute losers along with the front desk that could care less about you. Go to Methodist or university health if you want to get quality healthcare. Go here if you want to expire.

I had one of the scariest medical moments of my life after two wasp stings triggered a severe…read moreallergic reaction. I was covered in hives, itching everywhere, and struggling to breathe. Fossil Creek Complete Care took me in immediately and treated me with a level of compassion and professionalism I'll never forget. Valerie made me feel safe the moment I walked in. Joel and Pauline were incredibly kind and attentive. And Dr. Lippstone not only treated me quickly and effectively -- he called me two days later just to make sure I was okay. Then a handwritten card arrived in the mail with notes and signatures from the whole team. In a moment when I was frightened and vulnerable, they showed me genuine care. I can't thank them enough.

Had an exceptional experience here ( injury withstanding) !!…read more The night before my visit I tripped over a shoe and heard a crack! Hoped it was nothing - but knew it probably was - so after a restless night headed here at 6am!! From the moment we entered and the person at the front desk explained all the paperwork, charges and process - to the care I received - and in less than one hour I had received x-rays, an unfortunate but expected diagnoses of a broken foot and left with crutches, a boot and a care plan ! It was fast, excellent care and turned an unfortunate injury into an easy experience ! Would not hesitate to come here again should we need urgent care!

Been having knee issues. Got bad enough to see doc but could not get an appointment. Called…read moreNextCare and was able to make an appointment same day. Nice facility and friendly staff. The nurse and Nurse Practitioner were both very skilled with excellent bedside manner. A little out of my way but worth the drive the next time I need help! Thanks to my wife for validating that they take out insurance before we reached out. Receptionist did the same verification which was helpful and thorough.

I'd been feeling bad the past couple of days; also stuck at home with a sick child.   She tested…read morepositive for strep and with how bad I felt, I decided to get checked out.  I was having horrible chest pain that worsened when I coughed (which I was doing constantly) and also producing a lot of phlegm, sneezing, and really bad body aches.  The MD I saw was very nonchalant about my symptoms and said "it's probably just allergies".  Mind you, I've dealt with allergies my whole life and take allergy meds in the morning and night, in addition to two nasal sprays twice a day, and an inhaler.   He also never even checked my mouth or ears or suggested running any tests.  He quickly listened to my lungs but that was it.    I had originally called my doctors office but since I was having chest pain they advised to go to urgent care in case a chest xray was needed.   However, my doctors office did call me the next day to check in on me and see how I was doing.  That's the level of care that NextCare should strive for.   This was my third visit to this location but after this encounter I may look elsewhere. *my previous two visits went well*

Made my first visit today to be seen for some ongoing coughing and sinus issues that haven't gone…read moreaway on their own. I had to find a location that takes veterans affairs health insurance. They were amazing and friendly and efficient. I arrived as a walk in, got checked in, and still filling out forms. As soon as I got done filling out the forms I was taken right back to get my vital signs and start the screening. I was taken right into a room and saw the doctor within a few minutes. I got my treatment and prescription and was on my way with 30 minutes. This is my new urgent care for aure.

I've been here a number of times in the past 5 years and always had an amazing experience. I can…read moreget an appointment on line, register on line, spend little time in the waiting room, and always receive top notch care. I love this place.