This place is a little gem! A tiny little business district tucked in a residential neighborhood,…read moreBang Salon is an excellent little place for a haircut and style! They are very attentive, thorough, and detailed. It has a relaxed vibe and very, very lovely people. I think I'll become a regular.

Treated w disrespect by owner in front of staff and 2 clients…read more My color was different each of two times I went

I am a seven-year-old client. That is how long that I've been enjoying this welcoming, happy,…read morekind, hardworking, and skillful staff at Union Hair Parlor. No dress codes or pretense found here. Just love and appreciation for you and your business. Oh. You might get some hugs, too! I see Jessica Zaremba. Book early and often so as to enjoy your stylist's expertise on a regular basis.

I scheduled an appointment with Denise as she's listed as a Master Stylist. She also has curly hair…read morelike mine, so I figured she would be able to do a good job. When I got there she seemed okay, just a bit distracted. She began with washing my hair, where she gave the Lightest "scalp massage" and I'm not certain that she put any conditioner in. Then when I got into her chair she put it all the way to the ground, so that I could only see from my eyes up in the mirror while she cut my hair. To the point that she was literally on her Knees to do her job. She barely asked what I wanted, then didn't even follow that. I asked for layers to round the shape of my hair out, for it to sit about shoulder length, and my bangs to be cut at cheekbone length. Instead hair was past my shoulders in the front and long and Mullety in the back as if she didn't cut that at all. My "bangs* were down to my mouth and there were Zero discernable layers to be found anywhere. When she asked if I wanted her to do anything else I asked for it to be cut shorter, she trimmed the front 2 pieces a tiny bit and that's it so I decided not to ask for anything else, as she already wasn't doing what I asked. Not once during the total of Thirty minutes that she spent on my hair did she check if the length was ok, what I was thinking about it or anything. She spent most of the time making my hair frizzy AF then fluffing it around than she did taking time to cut my hair. She also did not offer me a mirror at Any point to see the back. I feel like she was distracted the entire time, did not actually want to cut my hair for some reason, and left me looking ridiculous. I walked out of the store with a fluffy, frizzy, mullet and paid almost $100 for it. I absolutely will Not be back and Highly discourage Anyone from going to see Denise. I ended up going to my friend's house afterwards, waking her up, and together we did a Significantly better job than Denise.

I booked my first visit to this salon after reading very positive reviews online. I went in for a…read morehaircut and balayage. I showed a picture and brought in physical hair extensions in the red shade I wanted. I was never told my desired color was not possible. The resulting job left my hair looking similarly close as when I walked in (another shade of brown). I immediately stated to the dresser that the result was far from what I had requested. The owner (Karla) made a comment about how at least they're not having me walk out with horrible hair. That was completely off-putting since I never expect to leave the salon looking horrible nor do I ever spend my money with that outcome as a goal. Karla offered to have me come back in so they could tone it. I would rather take my money to a place that can get close to what I want the first time around, and if not, not being defensive about their own wrong doing. Total service cost before tip was $255, which is a ludicrous amount to charge if you didn't deliver. No discounts were offered which is very upsetting and tells me this business is lacking integrity. There needs to be transparency - If a hair stylist doesn't possess the knowledge or skills to achieve clients desired color, that needs to be stated from the start. I would rather know that up front so that other possible arrangements can be made and if that is not possible then I can go elsewhere. Going to this salon was such a waste of time, money and energy. I have included 4 pictures with my review (reference of desired color, the extensions I brought in to salon, my hair before service, my hair a week after service). I believe this will show more truth to anything beyond my words.

This place is awesome. I didn't get my hair cut for 10 years (yes, a whole decade) and I was…read morenervous coming back into a salon. I decided to come here and I'm so glad I did. My hair looks and feels healthier than ever and I'm happy with how it looks for the first time since I don't know when. Megan was wonderful and also the nicest person on the planet. The other stylists were also kind and friendly -- the atmosphere is welcoming and just lovely. I also walked out with a haircut without breaking the bank. As someone who hates the salon generally, I would totally come back here. If you want to get your hair done in Madison, give Paisley a call -- they are great. They also do long hair, short hair, all gender; the versatility and talent is apparent. Go here!

Chrissy gave me the worst haircut and color I've ever had. I'm not from here and read the reviews…read more Maybe it's just Chrissy but definitely not worth $200

Krissy has been my go to hair stylist since she's been at Thorps. I love that she listens to what I…read morewant while working with me to give my hair texture and movement in a way I didn't know it could honestly, haha. Also I was really impressed with how she took my lifestyle into account, I told her I like easy and effortless but don't want to look boring and she more than delivered. Plus she's super nice, easy to talk to, I've tried to cut my own hair in the past due to bad experiences but I won't be anymore!

I just recently moved to WI and was pretty nervous to find a new hairdresser; however, I am so glad…read moreto have found Billie! Not only was the physical space super bright, welcoming, and beautiful, but Billie was so kind and super knowledgeable about all-things hair. I have gotten many balayages before, but have never understood the process behind it until Billie took the time to share it with me! Not only that, but she was a rockstar in terms of being professional! She was very responsive, on time, took the time to listen to her customer, and the best thing of all... she finished on time! I have rarely had that happen with past hairdressers. It was truly one of the best haircare experiences I have had... and my hair now looks GORGEOUS. If you're debating on booking Billie for your next haircare appointment, I highly recommending taking a leap and doing it... you'll be so happy you did!

I went to Billie because I wanted to do something totally fun and different with my hair. I am a…read morediver and have been missing the ocean so I wanted to go for a bit of a mermaid look. I sent a few photos I had found for inspiration and after a brief consultation, she put in some additional highlights added some gorgeous blue and teal tones to my hair. I absolutely love it! There are so many different shades of blue in my hair and I stopped at Ulta on the way home and had like 5 random people tell me they love it and I look like a mermaid. :) Her space is very inviting and comfortable. I also love how she uses natural products that are good for the environment. I will definitely be back. Thanks, Billie!

Very nice facial at a reasonable price. They took the time to find out about any skin concerns.read more

TL;DR: I was banned based on a confusing and unrealizable allegation that I could not get details…read moreabout or respond to. I visited this salon three times as a model client for student haircuts. I was about to have my 4th visit, but received a call informing me that I was banned because "multiple students reported being uncomfortable with my text messages." I was very surprised by this, as I only connected with one student on Instagram upon mutual consent (as I wanted the pictures and she agreed). I did not message any of the other 2 students. When I called the supervisor to understand what happened, I was told that she did not know the details of the reports but was enforcing a ban as a matter of policy. I respect the importance of maintaining a safe learning environment for students. However, being banned based on unspecified allegations, without any opportunity to clarify or respond, was disappointing. I hope the salon can consider implementing a more transparent process when handling concerns involving clients in the future. I would have welcomed the opportunity to clarify or address any concerns prior to this decision.

I've been going to see Jason, owner and stylist of Muse, for nearly eight years. He has always done…read morea wonderful job with my hair, and provides those extra touches (such as scalp massages and beverages) that make going to the salon a treat as opposed to something you have to do. The space (formerly the original Cha Cha) is brighter and sleeker than the former hodge-podge of colors, and more improvements are on the way. Return business speaks louder than anything, though, especially when it comes to something as personal as hair (be honest - a bad haircut has ruined your day/week/month at least once). I've been going for years and years, and everyone that I can think of that I've recommended see Jason has kept him - several people I know make sure to schedule an appointment when coming back to Madison for a visit if they no longer live here.

Hair type: thin, straight, silky and dense which makes it lay flat with no body if not cut right…read more The struggle is real to find a stylist that you can trust. I spent 5 years after moving to Madison searching for a stylist that didn't butcher my hair or make it look like a cheap cut with no texture and shaping. A male co-worker told me about Jason and that I should go try him out because he was "really good"...he was so good and people loved his styling that quite a few people from our company started going to him because they loved his work! Well that was back in 2007 and only one other person has touched my hair since in that time. Throughout the years we have done many transformations including a bob cut, medium length with layers, long length with layers, highlights, red hair, balaylage and now the most recent purple underneath with blonde highlights on top. In all the years I have gone to Jason, I have always gotten comments on how much people love my hair. Jason is able to create a lot of texture and depth of color. He is a great listener and he's able to look at pictures to see what you like and consult you on what he can do for you based on your face shape & care routine so that your hair works for you. Jason in an extremely kind person and easy to talk to. His main goal is to give you great looking hair that works for you. Really there is no need to search any further...Jason is it in Madison.

Dean is amazing! He spends the extra time to make sure I get the look I am going for.read more

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I would always spoil gammy with her nails and feet done for her anniversary , but when grandpa…read morepassed away she didn't want to go anymore. So I started going with her cause I know how much she loved it. She passed away a few years back and I was walking by to grab some food and I saw this salon. I said hey what the heck and for old time sake to remember gammy I got a quick mani pedi and felt super relaxed with an extra 5 min hand massage. Miss ya grandma.

The spa is following the Covid guidelines, which is appreciated. The spa is very clean, although I…read morewent and grabbed a cup by the coffee service and it had already been used. It had coffee marks at the bottom. Here are a few tips if you are enjoying a day at the spa: Parking - Consider parking somewhere other than the building's parking lot. It's very limited and when you go in, it only shows parking spots for the staff; which makes it confusing. Booking of massages- If you have a preference for a masseuse or a masseur, mention it more than once. Overall, my mother-in-law really enjoyed her visit at the spa, which was the main goal of our visit. This is a nice spa, with a wide variety of services. The staff is very nice and helpful; but I expected more of a spa that is so strict with their booking policies.

Excellent experienced stylists John and Katrina, good listeners /interaction /communication with…read moreclients. Much better VALUE than other big name, popular Salons in central to West Madison . Best available , attention to detail in the art and science of color/highlighting. Reception is ALWAYS kind and helpful. Prices are reasonable , considering the HIGH quality of services. Vibe is relaxed/pleasant. Always positive attitudes and I am happy to go back. Many thanks and much appreciated to all!

Their services are great but, Ive been price gouged twice there. Never again. My adbice is get your…read moreprices straight BEFORE you get the service.