After spending two previous weeks in a Best Western, we came to this one so that we could catch our…read moreflight out the next morning. They actually had a room ready and let us check in one hour early. To keep this review brief, I decided to just give the pros and cons and add informative photos. Pros: comfy king bed, big closet, large safe, microwave, fridge, keurig, quiet room, open balcony, San Francisco Bay Trail below our balcony, large bath with separate shower, Exercise room with no free weights, Quench water machine, EV chargers, snack/drink machines, morning breakfast/coffee served (worth skipping). Cons: No USB ports in the room?! Hotel is fairly close to the sketchy side of town (homeless camp 200 ft from hotel). No cold bottled water for rewards members, no pool, no airport shuttle, carpeting instead of laminate flooring, paid parking, our thermostat was really glitchy and would not work. Added benefit: your hotel key gains you access to the Executive Inn and Suites next door. There you will find a small pool/hot tub. There's also a small bar that opens at 5pm (happy hour 5:30-7:30) and you can order food as well. A Monday night stay was $325 and they charge $17 a day to park in their lot next to Hwy 880, not in a garage. I thought the rate was fairly high considering it's not the closest hotel to the airport and it's in the sketchy part of town. Check out the photos.

Quiet and cozy. Nice comfortable king bed. Nice amenities (get a room on one of the upper floors,…read morewith a balcony overlooking the water!). Staff is also very warm and friendly.

Reputable hotel in the middle of Emeryville shopping and restaurant areas. Spacious, many bed…read moreconfigurations, clean modern bathroom, luxury pillow top mattress bed, quiet. Free hot breakfast is a big plus. Parking is $40 on site ( very limited) or $25 across the street in a tight parking structure. Lobby and the market is always open and the Placery lobby bar serves sandwiches with alcoholic drink at the comfortable lounge. There a small microwave at the breakfast area for your food and drink warming convenience if you use world of Hyatt point, excellent value.

Mixed reviews for this place…read more Positives -Location couldn't be better. Right on Bay Street at the end. Super close to walk to all the things there, so which we loved. -Staff was incredibly friendly and helpful. Even made us a free coffee after breakfast time had ended and things were already cleaned up. -Nice looking hotel and rooms. Rooms had a mini fridge and ours had somewhat of a living room situation. -Free breakfast that had quite a bit to offer. Negatives -Bed was extremely firm. I actually woke up sore the next day. -Wall's are very thin. We had some loud neighbors going on late into the night on a Wednesday. -Our room was SO warm. It was really cold out yet no matter how low we turned the thermostat the temperature never got below 74. We are people who like it cool when we sleep so between the firm bed and warm temp we didn't get much sleep. Extra note parking was available on site for $40 or you could parking in the Bay Street garage for $25. Given the positives I think we would give this place another try especially if the thermostat was working.

This Marriott is located downtown/City Center in Oakland. If you ever have an event to attend in…read morethe area this is a great hotel. I'm not gonna lie, the location is OK. If you're not used to a busy city like Oakland, San Francisco, New York City etc, then you might think differently. Me, I love experiencing all downtown and city centers. This hotel is near a train station aka BART. You can hop on and off all the way to San Francisco. This is also near restaurants and small shops. Ambiance: it is a beautifully decorated with much Oakland and City vibes. I'm not sure when they were established here but it looks brand new. The rooms are clean and spacious. Service: it's great. Walked up to the front desk and I was checked in within five minutes. There were a couple of people in line but, I hardly waited. There is a restaurant in the hotel and may I say you should order their five layer chocolate cake? It's delish! This hotel also has a lovely event space. One con for some people might be that you can hear the music from the event from the lobby to the second floor. I didn't mind it though. I'd stay here again. Note: parking fees are different whether you are doing self parking or valet. We chose Valet! Great service!

I have stayed at Marriott properties before and I can never recall where nothing is complementary…read more While they do give you small water bottles upon check-in that's it. They don't have complementary breakfast nor do they have complementary coffee. I was told they have complementary coffee starting at 1 PM. The property is clean. Front desk staff is nice, but all of the non-complementary things are really throwing me off. And yes, I am a Bonvoy member.

All smooth with our stay! Everything we needed and more was available! Rooms were clean, parking…read morewas not an extra charge, close to a walking path along the water! We will be back and thanks!

Pretty disappointed with my stay. I called ahead to ask about early check in, and they told me they…read moredidn't have any clean room available for my original booking but if I was willing to give up the view, they could get me into a room earlier. I agreed, and took an uber over, thinking it was all set up. When I arrived, I was told that the early check would be an extra $50. That was never mentioned on the phone. At that point, I said I'd just come back later for regular check in and asked to be put back into the room type I originally reserved. They told me they have already assigned me a room so I was stuck with the lower level room! As for the room itself, it was okay, but the cleaning could definitely have been better. In the morning I went down to get breakfast, it was $24 for a self serve buffet with limited options and honestly, it wasn't worth it. Everything was overcooked. The sausage was so hard I could barely cut it with a knife. Disappointing. Overall, the stay just didn't match the price. Paying over $300 for one night, I expected a much better experience.

The rooms are really awesome. They have full kitchens. They have a huge "lending library" of so…read moremany things to borrow, just ask. The pool is heated all year! There is a hot tub. Rooms are spacious. They have a cook to order breakfast! I wanted a bigger room but didn't know what was most appropriate for my needs. Hardeep was super awesome trying to explain the different rooms. Then he offered to take me personally to see the different rooms. It was easy to make my choice when I got to see all. Customer service is over the top awesome. Everyone is so friendly and helpful. The front desk guy made me feel I was the only customer that mattered (yet treats all like that.)

I had a terrifying experience at this hotel. I am aware of crime and the importance of being aware…read moreof your surroundings. I'm writing this review based largely on how Hyatt House responded afterward. I would strongly advise others to think twice before staying here. While in the parking lot, I was robbed at gunpoint. This is something that one should ever have to experience, especially when visiting a new area or being displaced. The most concerning aspect of the situation is the apparent lack of security measures. There are no visible security presence or cameras in the parking area. This leaves guests feeling completely vulnerable. While filing a police report, I was told incidents like this are not uncommon in the area, which makes the absence of basic safety precautions even more absurd. Despite the severity of the situation, the hotel did not provide any meaningful support or reassurance afterward. Safety should be a top priority for any hotel. Unfortunately, based on my experience, I cannot recommend staying at this property.

I recently had a lovely stay at the Kissel Uptown. This is a Hyatt property in downtown Oakland…read morewith lots of great restaurant and bar options nearby. Check in was a breeze as I was able to check in online prior to my arrival. My room was ready when I arrived a bit early and I immediately got my key cards and headed up. The king room was very clean and modern. Everything still feels brand new. I appreciated that they provided 2 bottles of water in the room -- always a huge plus for me. Spacious shower, blackout curtains, comfy bed, robe... what more could I ask for? There is a restaurant in the lobby, Otto's, where I did enjoy breakfast in the morning. The rooftop lounge was unfortunately not open during my visit. Housekeeping turns over & refreshes your room daily (if you wish). I was able to safely walk everywhere I wanted to go within 5-10 minutes. This ended up being the perfect location in reference to the wedding I was attending at a venue around the corner. It was a great little getaway for this solo trip. Would definitely stay here again!

Yes, please! This place is amazing. First off the lobby is super cool, the food was absolutely…read moredelicious and the rooms are pretty modern and sick! The bed was so soft. I feel like I was sleeping on clouds. I want to take the comforter, the pillows and the mattress with me. Next little balcony, although the views could be better. The wall is so high I can't see hardly anything 4 inch stalls. If you're shorter than that, it'll be you some cool air and the wall. I ate at the restaurant and the food was delicious. Now it's not the cheapest thing you'll eat, but I had no complaints about it taste. You get a seven dollar credit for your room to spend at the snack bar, but everything it's damn there at least eight dollars. You can get a bag of chips or a candy bar. They do offer complementary waters, coffee, and tea in the room and water refill stations on every floor. There's a gym on the third floor. The amenities in the room are lovely. Ample chargers because you know us Americans like our electronics at full blast. TV on the wall and a nice little desk to work at. A cool capsule closet. Sliding door for the bathroom and one of those European half open showers Aside from the price of everything, this place is perfection. Now I can't blame them on the price. America's gotten quite expensive for some of the things that are basics in other Asian countries. Four stars though because they could make some of the things a little bit more accessible if they're gonna make some of the other things that much more expensive. Everything doesn't have to be expensive and I think that seven dollar freebie when everything on the menu except for candy bars in a bag of chips is eight dollars, left a little bit of a sour taste in my mouth. All in all, I'll stay here again if it's close to a location where I'm doing work, but I won't just come out here on a regular night just because no matter how nice it is. Got to save my dollars but if you've got the money, please enjoy for the rest of us.

Newer, clean, and comfortably appointed European style property in downtown Oakland…read more JP, restaurant server and bartender, consistently is welcoming, creates great cocktails, and delivers fantastic service. This is a great property if your plans take you to downtown Oakland.

If I am ever in the area again I will definitely stay here and try to stay longer!!! A very clean…read morehotel with wonderful customer service!!! I staid here on Friday October 24th and I checked in around 9:45pm. I wish I got the receptionist name and the name of another girl who helped me they were so wonderful. I was so out of it by the time I check in since I had such a long day that I forgot to ask for her name or look at her name tag. I just wanted to check in when I got to the hotel, get my stuff from my car, get a drink and wake up the next morning at 5am to get ready to go to an event. Shout out to the receptionist and the girl who was stocking the drinks that night..they were SUPER NICE to me and provided me exceptional service. I felt welcomed and taken care of even though I was only staying overnight. They made my very long day wonderful..their kindness meant a lot to me.

SERVICE & TRANSITIONS -- good Bright beautiful & spotless!…read moreCleaning standards were as impressive as could be throughout the property. My checkin experience however proved underwhelming due to visibly unmotivated staff -- including the security guard -- tighten up folks (she was nicer than the receptionist at least)! Their preoccupation for chisme was off-putting (if not a complete ick). Past the grandiose & masterfully-designed lobby, navigation gets really complex & unintuitive thanks to the maze-like corridors ‍. Elevators were also slower than drip-coffee but extra roomy which was nice! Tap payment accepted. ROOM [King, City View, Fridge Microwave] -- https://youtu.be/xEqX_8QmGHs The layout was inviting & homey, comfortably accommodating multiple guests in seating & storage. It looked clean, felt clean, & the lighting was excellent -- as were many of the amenities. My biggest complaint with this room was its workspace. The tabletop dimensions were inadequate & the chair lacked good ergonomics. The AC system was also a nightmare; partly on the wall & partly controlled on the terminal unit. ‍ They're still using the flimsy, dirty, paper DnD signs here which is a pet-peeve... BED [King] -- good A recharging sleep experience. This mattress had the perfect balance of firmness & support. Comfortable in every sleep position. Sheets, covers & pillows were not on the same levels of quality, however... A very underwhelming set of dressings for such a fine mattress. Bed-side utility was a notable highlight, featuring generous power access with multiple outlets and USB ports within easy reach. BATH -- great High cleaning standards were on display, illuminating a perfect vanity install in this huge bathroom. The towel staging was also a really nice touch. Sink & shower water pressure were surprisingly weak. Otherwise it was a magnificent shower experience: Zero Degree bath products were provided, temperatures were consistently HOT, & the exhaust system was in peak condition. TV SOLUTION/ACTIVITIES -- ok The room featured an impressive 55" Samsung TV with reliable cable service. Its mount was respectable for the easily accessible ports. Yet, the overall TV solution could be much simpler, particularly regarding the dual-remote system, which was as cumbersome as the AC controls... Audio performance was also subpar, making it a struggle to hear movies at a reasonable volume. Consider packing a Chromecast/GoogleTV. WI-FI & CELL RECEPTION -- bad Free & unencrypted WiFi providing dismal speeds. The wireless infrastructure was awful, with cellular dead zones in places like the bathroom. I wouldn't plan on getting much web surfing/work done in the rooms. --Performance-- Video streaming - average Online gaming - average Video chatting - average --Nerd Stats-- 2-5 Mbps download 10-22 Mbps upload 0% packet loss 15 ms latency 7 ms jitter FOOD & DRINK -- good Not DoorDash friendly. BIGLY Breakfast buffet in the morning Snacks for purchase in-room: microwave (mini) mini-fridge (small) coffee/tea NOISE -- great Perfect sound proofing. LOCATION -- good Smack dab downtown with phenomenal walkability to transit, stores, & eateries. I particularly enjoyed touring the Black Panther party museum & utilizing the nearby WeWork! There's an active security presence, but they were mostly on their mobile . Still the space & surrounding areas felt safe. Valet is $30/day;$50/overnight, while the garage a block away is $24/day. RECOMMENDATION Final Price: $119.98/night Was it worth it? Yes Best part: food & drink Minus the DREADFUL WiFi & apathetic customer service, this was a perfect stay. I seriously hope the wireless infrastructure can be tuned up (along with their training program...). I'd love to return & explore more room types. Its just very unsuitable for tech work. highly recommended if you can unplug for a few days. 4/5 @mrstaycation

Staff seems friendly! Room is clean and sheets are nice. The view is stunning from the higher…read morefloor. However when I walked in, there was a huge air machine that was left in the room, which was a bit alarming as it was very loud. I called the front desk and they apologized and forgot it was there. Tbh nice that it refreshes the air! I wanted to use the tub but noticed that tub was a bit dirty. Found glitter on the bathtub floor, pink mold on the grout. Once I went into the bath, I noticed that the rim of the bathtub has little specks of hair (and they certainly are not mine bc my hair is tied and I did not shower). I wiped it clean before I got in, but I would have hoped the staff would have cleaned it before hand : (

This is a fun updated hotel with very small square footage. The lobby is a bar/lounge integrated…read morewith the check in desk, making it unique and fun. The room was very small, but cozy and functional. We parked in a small lot across the street with chainlink fence around it. There's a lot of small restaurants and bars right across the street to check out.

It's clean, nice and trendy, but no hot tub, pool or sauna?! Come on now!!…read more LOCATION & DECOR: In downtown Oakland on the corner of Grand avenue and telegraph avenue with a bit of street parking out front and a parking lot across the intersection. $45 a night for parking is quite expensive. The decor is colorful and trendy and modern. A very cool eclectic and youthful vibe with a bit of elegance to it. It's Urban culture meets hipster businessman or businesswoman or businessperson. FOOD & DRINK: -there is a full bar with alcoholic beverages -Pepsi Co products -flatbread -bagels in the morning SWAG/AMENITIES: -gym w/ punching bag, free weights and ellipticals -2nd floor outdoor balcony with heating lamps, a ping-pong table and ample seating -- non-smoking -arcade table -bar room games like chess, checkers, connect four and jumbo Jenga -snack bar -microwave and toaster -complimentary drip coffee and tea -stash closet for extra towels, blankets, tissue, toothbrush, toiletries STAFF & EXPERIENCE: Staff was very welcoming and friendly. I was able to check in without too much effort and they provided all sorts of info about the local life and the hotel itself. Always checking on me as I walked around to ensure I had no questions and was taking care of. There was always someone available at the front desk. This place would be much better if it have a sauna, hot tub or pool. It's location isn't the best as it's in a rough part of the city with not much to look at outside the windows. Not much they can do about that. The bar is fully stocked with alcohol, but lacking in the food department. You'll have to order out unless you can survive on some bare minimum unhealthy choices. Everything here is clean and new and up to date so definitely earned four stars but a fifth one Is it warranted when they are missing some quintessential amenities.

Stayed at the Courtyard for one night for a quick biz trip. I stayed on the 3rd floor over looking…read morethe busy street of Chinatown. No wait at check in which was nice. Cons - The tv never worked. I even called down to the front desk and it rang 10 times + but no one picked up. I tried everything on the remote and with the random cords hanging out. The containers in the bathroom had 2 shampoos and 1 conditioner. I was hoping there would be one container for body wash so all I could use to wash my body was the bar soap by the sink. The windows were filthy and need a washing on the outside...it's definitely been a while. The room was clean with the exception that the bath tub looks like it has leftover stuff on the bottom of the tub but its stains but it still looked very funky. The rep who checked me out was definitely not very friendly. Pros - Check in and check out were easy and quick. The location to my company was convenient.

We stayed at the Marriott at 988 Broadway in Chinatown. We were greeted by Kenya who was very…read moreaccomodating. She even showed concern that our room might be too far from the elevator (we're in our 70s). I assured her that the walking was good for us. The door man, Biz, was super attentive. Justin who worked at the Bistro really knows customer service. And those are just to name a few. Every single staff person we met greeeted us with a friendly hello. The hotel is very clean, in a great location and even offered a canteen where you could purchase snacks and some frozen meals. We will definitely be back.