SHARING OUR SAD STORY of our encounter with painters Carson Cornelius (who guaranteed our satisfaction but did not honor it when we were unsatisfied) and Adam Raines doing business as New Again Pros LLC and Raines Painting and Construction LLC
The photo shows what our house looks like after they painted it.
They told us that this was the final coat so we told them to stop work while we re-assessed the project. They came up with no remedy.
We took them to court and they told Judge Bill Jones that they were not finished when we stopped them; the opposite of what they told us.
They also said the paint lifting and flaking is normal for old houses. Judge Bill Jones ruled in their favor because he said the contract was weak and he was not a painter so he did not know if this paint job was normal or not. The burden of proof was on us to prove this was not normal. DOES THIS LOOK NORMAL TO YOU?? DOES THIS LOOK LIKE A FRESHLY PAINTED HOUSE? WOULD YOU BUY THIS HOUSE WITHOUT DEMANDING IT BE PAINTED? You be the judge. We offered proof that this mess was due to them not cleaning the surface, providing information and photos from the Sherwin Williams website but it didn't matter to judge Bill Jones.
Also they were really vague with our contract. Be sure they write down everything you discuss and don't let them lump it into a "prep work" or "as discussed" phrase. They said we were adding things on that we did not discuss when we pointed out issues to them.
They were unwilling to take responsibility for the job results. It's our house's fault now. We are out thousands of dollars and our house still needs to be painted. read more