We experienced a tension spring failure on one of our garage doors. I called, they answered (a…read morereal person!) right away. I described what my issue was. Ami came out that afternoon for an inspection and provided a quote with multiple options. All were very reasonable. The next day he arrived when stated, safely and efficiently performed the repairs using the proper tools. He went above and beyond by replacing a bracket and securing some others that had worked loose over time. He then cleaned all of the cobwebs off, lubed, and adjusted the door open/close settings. He then showed me proper maintenance procedures to ensure a long life of use from my door. On the way out, he cleaned up the area better than he found it. Highly recommended.

They may do great work but I was dissatisfied when I had them do an estimate. Seemed the guy was…read moremore interested in upselling me rather than looking at my doors hardware and seeing what needed to be replaced.

What can I say? The warm and fuzzy feeling Men get (Gals too!) when their garage is updated with…read morethe rest of house is awesome! Nothing particularly earth shattering but nice to have my old creaking, janky, greasy, half broken garage door replaced. The panels were nice and tight fitting, with new guides and weatherstripping. Mine was a bit more interesting due to low clearance and the need for two tracks, which they handled without any additional fanfare. They noticed my boxed up garage door opener in the corner and asked if they wanted to install it for me. Additional fee but absolutely worth it. I could have spent an entire day fiddling but these guys had it up lightening quick. Pleasant folks, nice and answer the phone when you call. Communication was good as were their prices. Even spends the time to me plain the differences ( like everything else- my house isn't normal) between systems, insulated, windows and other options you didn't know existed. 10/10 would recommend.

We had a problem with our garage door not closing and were in a bind to get it closed quickly as we…read morewere leaving the house for over a week. I did a search for local companies and found this one. I called and explained the situation and received a call back within minutes from a service technician. He walked through how to fix it myself. Not many businesses would do that so it was much appreciated. I will keep this in mind the next time we need service!

I submitted a request for pricing and had a tech at my house within an hour. The pricing was…read moreextremely good for the work performed, and the tech walked me through every step of the process. I will definitely consider them in the future for any work I need on garage doors.

Called American pro doors, and the response was awesome! Their technician Ori called me and said he…read morewas done with his other job and that he could come over right away. The job was fast and clean and I highly recommend this company for any garage door problems! we will be using American Pro garage doors within the year for a new garage door!

They were very courteous and mindful of my odd work hours. They were very efficient with finding…read morethe problem and fixing it.

Absolutely horrible service! Will not answer calls and will constantly say one thing but then come…read moreup with an excuse afterwards. Say no to this company!

Super friendly! Called this morning and they came same day. They had our garage door spring fixed…read morein under and hour! We definitely recommend using this company!

Did virtualy nothing and was going to charge 120.00 for the 10 min they were here - paid 60.00 but…read moreabsolutely would not recommend this company . I initially called for an estimate for a tune up on my 2 garage doors- technician showed up with a squirt bottle of oil ??

We had a problem with a spring on our garage door that also left us without being able to close it…read more We contacted Plateau Garage Doors and Kyle called us immediately back. He was in the Crossville area that day and was kind enough to let us know he'd do everything possible to squeeze us in that day and then made it happen. We were so pleased with the customer service, communication, outcome, and price. Highly recommend.

We requested advice and ultimately a quote on repairing or replacing garage doors that had begun to…read morepeel (after 30 years). We called Plateau before the Christmas holidays, and received almost immediate attention. Upon review, repairing the doors would not be cost effective, and replacing them a better choice. The price we received for the two doors, with windows and hardware, including labor and installation was excellent. The delivery and install happened when promised, and was efficiently, and expertly done. The doors are beautiful, are so quiet, and were significantly less expensive than we'd anticipated. Add all that to the delivery and install happending WHEN promised, within a month of the original quote (which fell right on top of the holidays) - and you have a five star review. Exceptional, excellent work. Great job!

installed a beautiful modern garage door. Very professional and installation went quickly. The…read moreprice was far better than the local garage door company in Crossville TN (and this was for the same garage door). Measurements were taken and the garage door had to be ordered which took a while but well worth the wait. Have received many compliments.

Best service company ever. I called around 1245 pm and the service repair man came by 4 pm and this…read morewas right after a terrible ice & snow storm that we had. From the man who answered the phone to the repairman all were so very nice and so helpful. These guys are the best. My door spring was broken and he had it replaced and operating in no time. This company is a keeper.

This company cannot be trusted in my opinion. I used them for a garage door and the tried to…read morecharge me 5,000.00 LABOR to install it. They were there 2 guys for 4 hours...so that is 8 hours labor and I had already paid for the garage door so 5,000 was LABOR only. !!!@ NEWARE, BEWARE AND BEWARE !!!

I called Whittenburg after my garage door spring broke. Jerry promptly worked me in for a house…read morecall. He called before he came which was earlier than the approximate time frame he gave me. He and Gabe are very proficient and had my door operating better than before my acute issue. I highly recommend these guys!