Bummer! I used to love this store and shopped there frequently when I lived in the area. I came back for a visit, and was shocked at the change in vibe and merchandise. Crowded space filled with tawdry trinkets, that used to be elegant and open space from which to shop for well curated product. I don't think Bob is happy there, given his antisocial vibe and demeanor. Needless to say, I walked out, and bought some Birkenstocks at the shoe store nearby. I hope they can revive the store and bring back the good energy. I hope things improve. read more

An experience to ponder: yesterday I took my brother and his wife to wander around the shopping area of town. The person at the register said to a shopper, "why are you wearing a mask?" She replied that she wasn't vaxxed and was protecting herself and other shoppers. She was not snarky or pushy, just answered the question. The register lady sort of snort-laughed derisively and said ooooh, ooo-kaay. The shopper left without making a purchase, as did my little group. 1: why did the register person feel the need to accost the shopper? 2: They lost at least 4 purchases in that moment, and I won't be back if I see that lady at the register again. And then I wonder if it was the owner at the register? 3: shops complain about losing business, but if this is what's going on, then yeah, they're losing business. There were many interesting things I would have purchased, had it not been for this interaction. read more

When they were still in business they were a fantastic place to shop. But since the store has been closed for more than a year now you should probably take this store off your page. read more

Great store for cards, nicknacks, Birkenstocks, socks, etc. etc. etc. A kind & friendly staff.

Located on "historic" G Street, right downtown, NABS offers almost high end, almost quality leather purses, murses, sandals & shoes. Styles and sizes are limited. There is an array of T-shirts and other apparel, again limited. Incense, greeting cards, tarot cards, essential oils, jewelry, lotions --- you get the picture. There is a decent selection of greeting cards to be found at NABS. What there is an abundance of is ATTITUDE from the proprietor/sales staff. It's that "I'm better than you, and far better than the younger (teens) people on the streets around here" that takes away from what this store could be. Always a Bum Steer in my book. read more

Never A Bum Steer - ALWAYS A BUM STEER! - Shoe Stores Near Me - Grants Pass, Oregon

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Fun store with all kinds of great stuff to look at. I always love a store that smells like incense! If the place smells good, I will linger :-) Have come here a couple different times, and found some needed things both times. A little on the expensive side, but if I find something I like and can use, then I am happy. I would come back again when I am in the area. read more

Like their store and items they sell My concern is with the service , I have been shopping there for Christmas items and other things recently The 3 times I have been in there to purchase , there was 3 times the customer service was lacking No hello no how are you and no thank you after each one of my purchases I don't understand it's a quiet small town that you would think be happy to have the business Maybe by reading this and they will understand how important it is that they appreciate a customer read more

Never a Bum Steer has been my go-to place for gifts, cards, Birkenstocks, and purses for at least 20 years. It's a one-of-a-kind shop with all sorts of unusual and interesting items. It smells good, too! read more

Wow. I've been to stores where the owner is a bit uptight, but this owner is just plan rude. Spent most of the time we were there on the phone and was clearly upset to have to "deal" with customers. So sorry that I actually spent money that I could have spent at other stores in the downtown area where the owners didn't act like I was just a waste of their time. Will not be getting my business again. read more

I love this store. The shoes are casual and comfortable and well made. Purses are expensive looking with an affordable price tag. The clothes are casual and comfortable styles. It is a store that offers merchandise for both men and women. One of my favorite stores in Grants Pass. I have been served by both the owner and the his staff and always felt that I was being well taken care. read more

I joined yelp to say that it is NEVER A BUM STEER. To the previous reviewer: You need to go to Walmart. You will be greeted at the door and there will not be high quality products but many choices to choose from whatever they sell there. You will find anything your heart desires at Walmart EXCEPT A NICE LOCAL ECONOMY. Never A Bum Steer is for people that realize quality when they see it. This store is a hole in the wall and has unique finds. When I needed a size for my Danskos they were extremely helpful with the sizing and styling. Their honest suggestions were a breath of fresh air and I was left with a satisfaction about the way they handled the whole affair. What more do people want? Some people are never happy because they are always wanting everything yesterday and for free. If you want Italian leather the go to WWW.Nordstrom.COM lady. The staff was not snobby at all and had no attitude like the other reviewer proclaimed. I don't work there by the way but would be a little put off by the sour puss of a lady that expects to be swarmed over and has a super center selection mentality instead of appreciating a specialty store for what it is: specialization. It is really annoying. I love the local shops such as this and it makes me mad that people like the previous reviewer are so sour about them not sprinkling rose petals where she may tread. The gag stuff probably confused her or maybe one of the magnets made fun of her 20 cats at home. For the people that posses the possibility to be satisfied: try this one on for size. You may discover things there you can't find anywhere else. read more

Rude is the word I would use for the staff. I have purchased all of my shoes here since the 70s. I have never been treated so poorly. I was treated like I was a bother. I will not bother them again, I will find another outlet. read more

Hard to figure out how this owner has stayed in business for so long. He's not helpful, actually downright rude, in his own zone and doesn't seem to care. Not just a one-off experience but pretty much all the time. I used to like this shop, some nice people worked there, and I want to buy locally, but he makes it hard. The merchandise has gotten stupidly expensive, it's too cluttered and there's a lot of tacky tasteless low class items. (socks with the F word on them? Nice...Was in there recently after long break and it was the same deal. No help, no greeting. Wouldn't go back, I'd do without. read more

My wife visited your store today while out for a walk with my stepdaughter. Whoever was working today requested that she not bring her "son or daughter, whatever it is into the store. She saw several items that she would have purchased but we will find a kid friendly retailer that would welcome our business. If I could choose a negative rating I would. read more

This establishment is awesome and if you have bad feet, buying a pair of Oofos is a must! I had excellent service and can't imagine them giving bad service. I'm heading over today to get another pair of Oofos! read more

Love going into this store to see what is new! The store has something fun for anyone of any age! They have clothing, shoes and lots of trinkets! My go to place to get birthday gifts! The owner, Madelyn is so nice and sweet! She is always cheery and willing to help you find a fun gift! read more

A great variety of odds 'n ends in the older part of Grants Pass. A little of this and a little of that with some Nick &Mo and other higher end labels, including däv shoes and boots. The clearance section was generous and well-priced. The only drawback? No website. I would love to be able to shop online in this store! read more

Great store that has been around for decades. Good selection of unique items including shoes, clothing, gifts, etc. If you need a unique gift, this is a great place to check out. Prices can be a bit expensive on some items, but they definitely have a range. read more

This is my favorite store in Grants Pass for birthday/gift buying. The only reason why I did not give a 5 star is because of the bad customer service from the owner. Yes sir, I hope you read your reviews so you can practice good customer service. I came into your shop just last week and you sat back by the shoes and watched me shop the whole time. No Hello not even a greet when I came to the counter. And the worst of it no Thank You when I made a purchase. I am a bit bummed out about it. I just might not stop into your shop as much as I usually do. From a long time customer! read more

This is one of my favorite stores in Southern Oregon. They always carry great clothes (cool, but not too trendy) and high quality shoes here. NABS has something for everyone.The owners have really good taste and prices are fair. Bob is always funny and helpful. I have had the opposite experience from these other 2 reviewers. read more

This is a favorite store for me, I can always find a perfect gift and something for my self. The service is good, and it is a fun store. When I have out of town guest they always want a trip to the Bum. Love the shoes. read more

Wanted to try on a pair of shoes, and the (male) store owner insisted on helping me.. I understand trying to be helpful, but I'm sensitive about my personal space, and asked him to please let me do it myself. After putting the first shoe on, I tried to stand up to get the feel, and this man tried to grab my foot (after I've expressed multiple times I do not want him to touch me), until my boyfriend (who had been sitting next to me) stood up and asked him why he was still trying to touch me. To this, the man responded that we had to leave or he was going to call the cops ??? when the woman working the register (the other owner I assume), who had missed the entire interaction as she had gone outside, came in and asked what was going on. We explained what had happened, and she said it's an old practice to help people size their shoes--which I understand-- however, when an adult asks that another adult not put their hands on that person's body, it's never okay to go ahead and touch them.. the woman asked if I still wanted to buy the shoes but after that excruciatingly uncomfortable violation of personal space, I do not want to support their business, and will never again. It's a bummer because the shop has some cool jewelry and trinkets, and I've shopped there before with no issue, but after such a blatant violation of boundaries and being threatened to have the cops called on me for objecting to it, these people are not deserving of anyone's money in my opinion. read more

I agree with Janet W. 100% specially on the attitudes in that place from the owner to the lack of personality employees! Even if you HATE your job you don't have to show it! I rather ORDER ON LINE then walk in that store again, more personable on line! ha read more

They carry quality brands and products. I am willing to pay for quality. I will be going in to purchase my third pair of shoes from them today. They also carry a variety of other products but I have only purchased shoes there. The owners have always been helpful and I have had to exchange a pair before and it was done quickly and helpfully. read more

Great shoes!! Fun lotions " Naked Bee " and specialty oils. Rare find in this small town. Great experience. I have lived in Grants Pass over three years and never knew they existed. I was so happy to find a great selection and top quality shoes. I have a unusual feet, long but narrow ect. I probably pulled at least ten different shoes to try on. Most places get frustrated with me as I'm extremely picky. They were so patient, and never made me feel as if I was too high maintenance ( I am ). They tried so hard to make me happy, not my usual experience in Grants Pass. I will definitely return, and tell everyone I know to check it out. Thank you Never a Bum Steer, you lived up to your name. read more