Amanda Davis is an Asset to the company. She is my go to person because she answers the email and follows through!! If she can't help ,she will direct you to the person that can. During this COVID period you find people working from home and sound un interested. Not Amanda. She is one that would be easily picked by a headhunter! Thank you Amanda for being who you are. read more

worst than the last one. Do yourselves a favor if you move down here, dont buy a house in an hoa community here. Each hoa is worst than the one before. They do absolutely nothing but ask for money and send you notices about your lawn, shrubs or trees being overgrown then keep raising the hoa fees. They also dont honor the ccrs you have to sign when you move here. read more

https://red.nv.gov/Content/Compliance/File_a_Complaint/ https://red.nv.gov/uploadedFiles/rednvgov/Content/Forms/514a.pdf https://www.bbb.org/file-a-complaint read more

If I could give less than one star, I would. This company is a joke. I pay my HOA dues every month and yet, when there is something I need, they aren't there to help. When you ask these people to do any semblance of their jobs, it's like pulling a tooth with no numbing agent. They aren't open on the weekends, so forget receiving any help if you need it. Mona, our manager, is lazy and doesn't seem to care at all about you. When requesting help on a weekend, her response is "It's not an emergency." How is it not an emergency when I'm requesting help for something I've spent my hard-earned money on? My problem was literally only having a maintenance man come and unlock one door. If the "manager" was clear in the beginning by telling us that we had to request someone to come open the second lock on our clubhouse, while simultaneously giving us a key to only one lock, I would've went with a different space to have a baby shower. If you need to request use of any communal buildings, expect to have a hassle. Cashier checks, emails and emails, and urgent calls to just get ahold of a single person. I hate paying monthly for an HOA that doesn't seem to give a rat's bossum about their residents. Overall, never had a single experience with these people that has been helpful or even greeting. Everyone I've spoken to has been unprofessional, incompetent, and downright rude. What a joke. (Not to mention their owner is a frequent ski slope enjoyer, wonder where all the budget goes each year...) read more

An atrocious company and piss poor management. They do nothing but mismanage funds and the community. They will dodge your calls and emails and only do the bare minimum. They do not care for your the homeowner or your community. They care about fattening their accounts while leaving communities to lay to waste. I would STRONGLY ADVISE reporting them to thr Nevada Ombudsman immediately! They clearly need to be run out of this state! read more

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Reaching this company is like trying to get tech support from a potato. You email. You call. You beg. You light a candle. And still? Radio silence. Are they even in business? Or is this just a social experiment to see how long residents can go without losing their minds? When they do show up? Brace yourself. Any "repairs" look like they were done during a lunch break with whatever supplies were in the back of someone's truck--probably leftover from a yard sale. It's cheap, sloppy, and about as effective as putting a Band-Aid on a cracked foundation. Professionalism? Absent. Accountability? Nonexistent. And the overall vibe? Well, let's just say: You can move the trailer out of the park, but unfortunately, you have to leave some of the trailer trash behind. And honey, it always stays behind. This place runs like a business school dropout's final project--written in crayon, turned in late, and still somehow graded on a curve. Zero stars if I could. read more

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The worst company ever!!!!!! I have dealt with this management company and board for over 3 years, and my experience has been deeply frustrating and concerning. I have received False fines in illegal amounts that I dispute, they took access to my assigned parking, I was removed from the board after raising concerns about financial transparency and accountability, under circumstances I believe were not handled properly, plus the they silenced me, and more things... If you have had a similar experience and would like to share your story, you may contact me at sigalstiner@gmail.com read more

As a board member anyone considering moving to this community management may want to consider other options. This group very uneducated and will ruin you. Being on the board of several HOA communities this was by far the worst experience. To Tenants buying in community run by this management company I suggest you do you due diligence. My hoa board actually has a great team but made catastphic mistake. read more

This customer service from this business is the worst i have ever received from anyone. I have asked for a simple explanation of what we are paying for with this HOA and still have not received anything. When i ask for an explanation of a 60 day notice that i received I was told by one of their supervisors that they don't have to explain what a bill is for, that would be a curtesy. I haven't received that either. I don't know how anyone else feels, but i am not in the habit of paying for something that i don't know what it is. read more

According to the HOA's rules, street parking is prohibited between 10:00 PM and 6:00 AM. On the date in question, my vehicle was legally parked on the street in front of my residence at 6:10 AM. clearly outside the restricted hours. Despite this, my vehicle was allegedly towed by Kings Towing at approximately 6:15 AM. I have submitted video evidence from my Ring camera to NEVCM that clearly shows me approaching my vehicle after 6:00 AM. Despite this proof, I have received no reasonable explanation or accountability from NEVCM or Kings Towing. When I contacted Kings Towing, I was told that the vehicle was towed at 6:15 AM, again, after the restricted parking period had ended. This timeline raises serious concerns about the legality of the tow. Furthermore, after two conversations with a representative named Jasmine and Donna, who identified herself as the manager and assistant manager, they has since stopped returning my calls and have not responded to multiple voicemails, despite their claim that all calls are recorded. It is also troubling that certain vehicles in the community appear to be routinely overlooked, while others like mine are unfairly targeted. As a professional working in the legal field, I take these actions very seriously. I believe both NEVCM and Kings Towing have demonstrated negligence, lack of transparency, and a disregard for proper procedure. I am now left with no choice but to file a suit in the North Las Vegas Justice Court, as well as submit formal complaints to the Better Business Bureau and the State of Nevada. I have been a resident at this property since October 2012. Over the years, I have witnessed a steady decline in the quality of management by NEVCM. Homeowners are frequently blamed unfairly, and the burden of proof is placed on residents, even when the management company is at fault. Suit has been filed! I have also reported to BBB. read more

This Community Management company doesn't even deserve one star. We have vendors that maintain our community not being paid for 3 months. The excuse is a new system is being created but the vendors weren't paid for two months before implementing this new system. Kallea Smith is our supervising community manager but try to get her to answer the phone or respond to emails or phone calls, it takes her 6 months if she feels like it. Her assistant Gabby will just hang up on you. They are rude, condescending, and dismissive of any issues or concerns. This company doesn't deserve your business. read more

I just need to get a key FOB for the pool for Encanterra Community. I started reaching out to the company since November 21 2024 and today is May 27 2025. I still don't have the Key FOB. Please someone from the Management reach out to me. Thank you. read more

I am a vendor in Vegas like others vendors that deal with Nevada Community Management. All I wanted the accounting department to do was mail a check to me. It seems that they can't even do that. read more

I have to say this a very bad company. No justice and unfair. Never admit their their mistakes. From HOA manager to high level leader are the same kind of criminal. the following is my experiences my previous was good. I never had any problems with them. Since last year thing had changed. Nevcm purchase our previous company. The new HOA manager is very bad guy. He was always lie. I live in New Jersey and I have a property in Las Vegas. it is a rental property. For last 15 years I never had any problems to pay HOA fee by auto withdraw from my bank. last year the new manager Jeff Poop I'd like to call him poop and he is a big poop. He changed everything and did not tell me. It caused me $200 fine. I have asked him why he did not send me a letter he created my username and passwords and stopped my ACH transfer. He never answer my questions. I write letters to their upper lever person Coretta Rancher Debi Pike president David Alessi Founder They did the same thing to ignore me read more

Nevada Community Management - Homeowner Association Near Me - Las Vegas, Nevada

For everyone thinking of being a part of HOA, it is a useless service where they charge us to maintain guide lines, so I've just purchased a home here in smoke ranch, we have a karen torres that runs the HOA out here we have neighbors that countlessly continue to bully and push the regulations coming onto the property,they have done nothing to help us resolve the matter,we came from California, to this nightmare, for all stay away from HOA they don't help and money going out at no use, assistance is a joke police don't do nothing as they won't even come out when you call. People do yourselves a favor stay away from HOA. thank you for who ever reads this, believe me, this is a nightmare. read more

I have called for months and cannot get a call back. I've been trying to get them to send me a coupon book so I can mail out my payment but can't get a return call. We pay HOA fees every 3 months but I don't know why when there's TVs and other stuff just sitting on the curb's for weeks at a time. Worst HOA ever. read more

I hate writing reviews like this but here we are. This happened in summer of 2023, I waited to post until moving away because I was afraid of retailation. Tl;dr Don't go with this company if you can avoid it. First of you are looking for an HOA, do yourself a favor and don't choose this one unless you like slumlords. As a business, be prepared not to have answers or action. I am not judging the people themselves, but I am giving warning that this business does not have your best interest at heart. In early June, a water main broke in our condo that we are renting. Because it was a water main, the HOA was responsible for fixing according to what was relayed (involved shutting the building's water off etc). Ok cool. It broke on a Monday, we notified folks right away and we couldn't get a plumber until allegedly Friday. What they had failed to tell the plumbing group was the nature and severity of this break. We had water pouring from the ceiling nonstop. So the plumber was able to get to us and fixed by Thursday of that week. Great. Now time to patch up the giant hole in the ceiling. We were told one date, no one showed up and the contracting company said they didn't have us in their books. Ok, mistakes happen. The second date was set and again, no one showed. Phone calls went unanswered and emails were slow if at all. Finally, two almost 3 months, we were going to have the ceiling fixed. Except the night before, another leak started. We notify all appropriate, obviously can't fix the ceiling with another leak. No problem, the will notify the person in the unit above us. Except they can't get a hold of the owner. After a week of that, I knocked on my neighbor's door and told her what was going on. Oh did I mention we weren't notified that the fix needed to come from the neighbor? So now, the HOA is trying to say they will not cover the cost of the dry wall repair because of the second leak. At this point, I am tired and worn down from trying to just have a habitable dwelling and worried because now we're unsure of the extent of mold damage due to the delays. I ended up having a hole in my bathroom ceiling from June until the end of August almost September. read more

Called in with an emergency. They never called back. Unresponsive. HOWEVER, they are VERY QUICK to send threatening letters if a window shade is crooked. It's just the important stuff they ignore. If they are your HOA, you are already in hell. IF YOU ARE LOOKING FOR A COMMUNITY MANAGEMENT COMPANY, CHOOSE A DIFFERENT ONE. YOUR RESIDENTS WILL THANK YOU. If you are skeptical, look at their multitude of negative reviews. They tell the real story. read more

DO NOT USE THIS COMPANY. They are a low-cost company for a reason and they are NOT RESPONSIVE!! If I could give this company ZERO stars I would. They MISAPPLIED 5 MONTHS of dues to another neighbor's account and contacted me after 3 months to tell me that payments were not being made on my home! Now, after 7 months, they have transferred 4 of the 5 payments to my account but refuse to reverse late charges due to THEIR ERROR! read more

We had a regularly scheduled board meeting this evening 11/19/2025, that didn't happen. Our property manager was a "no show, no call" for the meeting and when I called her cell it rang & rang and went to voicemail. I then heard a recording saying her mailbox was full and I could not leave a message. It would have been our last meeting with this company and our property manager, Kellea Smith. It was to be our last meeting because the board opted to hire a different company as we were extremely dissatisfied with the services of the company itself and the incompetence of Kellea Smith. We never told Kellea why we were leaving NVCM because we didn't want to be unkind. However, in a phone conversation with the owner David Alessi, he asked what the problems were and I gave specific examples of the board's issues with Kellea's (mis)management skills and incompetence. I am disappointed in Kellea's lack of professionalism, but at the same time am happy that we are leaving. Her behavior this evening underscored that we definitely made the right decision to end our association with this company. I honestly wish Kellea the best, but I think she is overwhelmed with the position of property manager and should consider reevaluating her current career path. read more

The mismanagement and miscommunication by the Nevada Community Management has resulted in personal and financial repercussions for me and several of my neighbors. On Friday, my vehicle was towed from the front of my home WITHOUT notice and a red curb was painted on the corner only AFTER it was towed. I received no prior notice about the parking restrictions or the upcoming curb painting. According to Nevada law, a 48-hour notice must be provided before a vehicle can be towed. I have confirmed with the towing company, he says that he never got a ticket order which should have been given 48 hours prior. This is a direct violation of the law, and I should not be penalized for the Nevada Community Management's failure to adhere to these regulations. The lack of communication also affects renters and visitors, who would have no way of knowing about these restrictions. This issue is not isolated; it has also affected at least five other residents on my street, who have faced similar unexpected towing or parking restrictions due to the lack of notice and poor communication. Most of us are working class residents and $500-$600 is a significant hit. Additionally, when I attempted to address the situation with the Nevada Community Management office, which manages the HOA, I was met with dismissive and unprofessional behavior. The staff at the office were unhelpful and treated me poorly, further exacerbating an already frustrating situation. When I inquired about proper HOA procedures, Martin informed me that the management is responsible for enforcing HOA regulations, including issuing orders to Victory Tow for the required 48-hour notice. It is clear in this case that the management company failed in its duties. When I asked who specifically ordered the tow from Victory Tow, Martin became agitated, called me a "lunatic," and even threatened to call the police. This behavior was not only unprofessional but ironic, given that my car was essentially stolen from the front of my home with a gray sidewalk without proper notice. Even if I had been parked in a red zone (which I was not!), the law states that cars need a 48 hour notice before being towed. In good faith, I visited their corporate office to discuss the illegal towing of my vehicle and hoped for a reasonable resolution. Instead of addressing my concerns, I was redirected to another office 30 minutes away. It was only after speaking with Francis that I learned that Lyza and Martin, the account managers for my case, were actually located at the first corporate office I visited. This runaround is not only frustrating but suggests an attempt to avoid accountability. This situation underscores broader issues of how working-class residents are often unfairly impacted by bureaucratic inefficiencies and mismanagement. It highlights a systemic problem where regulations are not properly communicated or enforced, leaving individuals to bear the financial and emotional costs of administrative failures. read more

We've had issues with their online portal since our community switched. What is unacceptable is that I have sent screenshots and explanations via email so many times. I've been paying by mail because the portal keeps saying my account is on hold but no one in the office can explain why and we've been in this house for nearly 5 years. It finally worked in January (online payment option) but here we are ready for the April payment and..... the alert is back saying we are on hold. Ugh.....They will respond to the emails sometimes but the problem persists. They're sure to add any community violations to your portal quickly though. read more

Chapman Dodge on East Sahara, LV, NV has excellent customer service and knowledgeable technicians. My vehicle was diagnosed and serviced in a timely manner. The entire process took less than a day (and I saved several thousands of dollars too). Their focus is on the customer. read more

I was treated as if I was a bother. Emailed basic questions (since my phone calls were not returned). I had several questions they could have answered in one email. Instead, I had to keep reminding them of the other outstanding questions which they hadn't answered. Had to do this several times. On top of all that, I still have outstanding questions they have not answered...wouldn't you think they would at least let me know they are working on it or I'll get back to you? Please improve your customer courteous manners. read more

Don't I pay enough in HOA dues to be able to speak to someone that speaks English? I have left two messages and have not heard back.

Staff is very rude. Unfriendly and quick to send grievances and charge for anything possible. And then threaten you if you don't agree!

Expensive and workless I pay 306 every month and we don't have any services like other places. No pool, security, gate, playground, park, club house, gym. read more

Shannon Simon follow through on on issues that arise, responds very quickly, is helpful, kind, and friendly.

When you call, if someone answers the telephone, you'll be transferred to a dead-end line to leave a message and no one will ever get back to you. This is absolutely a joke of company that only performs bookkeeping for HOAs. Do not use them for management services for your HOA, they don't do anything. read more

We had a terrible accident and missed our quarterly payment. There was no notice regarding payment being late until we received 60 day notice. They charged over $200 for letter. They forgave $20 in fees. We have owned property for over 16 years. First time late. No website to check your property status. They were rude! If looking for a Homeowner Association I would search elsewhere. read more

Also found that the towing company received direct authorization on the Friday after I was told on Wednesday to tow our vehicle. So not only were we told misinformation from Robin on the phone and over email, she also had her staff sign off and confirm to tow our vehicle. Still yet to receive a parking pass as promised and it is now 1 month past when they took over. Can't reach out to them cause they said they don't want to speak with us, amazing company lol. read more

I find Tracy the representative from NCM. very approachable and very on top of her work. My first HOA meeting today and was so impressed. We have known each other for 4 years but first time meeting. Helped me with my roof leak. Hopefully with a tree trimming. Thanks for being so involved with my HOA read more

Tracy Kinder is awesome! Very kind and down to earth, goes the extra mile for people. Great communication and customer service;)

No one answers the phone and email response is very bad the grounds around the units and not very well maintained

I do not recommend NCM. They are not very professional and are not helpful in sorting out problems. They lost one of my checks and started charging me late fees with no notice. Now they expect me to pay a couple hundred in late fees because of a missed payment for which they did not notify me. Does Visa let me know if a missed payment happens? Oh yeah. I don't know why these people can't do the same. read more

Barbara is our community's manager and I must say, every time I call or email she is super quick to respond. I had been trying to clear up an issue with my account for over 6 months with the previous manager and when Barbara came on board she helped me right away and had it resolved within 2 days!! Very professional and caring. Her assistant, Jasmine is also very responsive and helpful. I can't say enough good things about my experience with Nevada Community Management. read more

Received notice of late payment and fees, incorrectly sent. Tried to contact office in charge (las vegas) 3 times, never got response. Called office in reno, they referred me back to Vegas. Still have had no contact.​ read more

Absolutely worse Property management in Vegas I fought this company three different occasions about a payment dispute with shea. they refused to admit that was paid finally contacted corporate who handled the situation. Can't ever get a hold of anyone on the phone now they are trying to hit me with late fees over the same payment dispute that I have proved was paid 2 years ago. read more

Scary! Shea is the main person to contact for just about everything. She's not a kind or respectful person at all. She's downright mean. This company has broken several state laws regarding my payments and property. I don't trust Shea or NCM the slightest bit. Idk who in the hell hired them but they need to go! read more

Rude, non responsive, everything is a bother. I pay on time, abide by the rules, submit all requests thru email and I do not approach board members on property. I don't appreciate an attitude from Barbara Hargiss when I'm asking for routine landscaping that should be automatically done sine I am an on time paying owner. If emails were responded to, we wouldn't have to send multiples. And the nerve of her to write back to me...I just received a 2nd email, as I stated before....etc...I'm not paying to be scolded by the woman that "works" at the Property managment company. #1, I'm not your child so don't speak to me in that attitude..#2 last time I checked, bushes being trimmed & flowerbeds being cleaned up were part of my HOA payment. #3 Treat others as you want to be treated. The customer service is obsolete here. Thank you Jasmin for responding back without the attitude that I got from Barbara. read more