We called to ask a billing question with our insurance provider on a recorded line and connected to…read moreLauren in billing. I was berated on the phone, interrupted and eventually hung up on. There isn't any reason for a representative of a business to treat their customers the way I was treated even with the insurance provider listening. Thankfully the insurance provider said they would file a complaint and we intend to file an official complaint with the State of Florida. The owners of this business need to take disciplinary action with this employee and her manager, Linda, who both feel it's better to hang up on you rather than calmly and rationally answer your question. Thankfully the insurance provider has an audio recording should anyone ask to listen. We will not use this business again for any medical procedure. Totally unacceptable behavior from people paid to answer your questions.

FABULOUS EXPERIENCE! What a wonderful staff and that was EVERYONE! Even check in was so pleasant!…read more One rarely sees this kind of customer service anywhere anymore and to have it while undergoing medical procedures that are state of the art is so comforting and reassuring. I have never had a EKG before a minor procedure....great idea! Smart and cautious. I felt so well taken care of. The ladies here are just top notch! I love Dr. Dawson too! This retired scientist highly highly recommends!

First visit with Dr. Drummond: I went in for my yearly physical. She was incredibly sweet and…read morepersonable. I didn't think I had many questions, but once she came in and asked a few things, the floodgates opened. She was very informative, took the time to explain everything, and provided many helpful suggestions that I'm excited to apply. I was a bit nervous about switching providers, but I'm truly glad I chose Dr. Drummond. The visit went smoothly and efficiently--and again, she was super sweet!

unbelievably long wait times avoid at all costs...it took over 2 hours to see the doc for a 15-min…read morenew patient establishment

Everything about this practice is outstanding! I was already impressed with the fact that they…read moreactually answer their phones, (unheard of these days). You are welcomed with a caring and efficient staff. I originally met with Dr. Kazil who genuinely cares about her patients and had a unique Insurance scenario and they were extremely accommodating. I was then fortunate enough to have Dr. Denise Baker be in charge of my care. I have never met a kinder Physician in my time on this planet. She is competent and very thorough. The surgical results exceeded my expectations. Dr. Baker gave me all the time I needed for wound care education and questions. Seriously, she spent more time with me than all my Dr. appts' over the past few years combined... another rarity! I would not hesitate for a second to refer anyone to this exceptionally experienced quality practice.

They seemed very nice when I walked into the office not overly friendly but did their job well…read morethat's important the minute Dr Kazil came to get me I was blown away I was amazed with her from the beginning to the end. She is fantastic. Her bedside manner everything about her. I was so comfortable. I have never been that comfortable with a doctor in my entire life and I worked with 12 of them for years! I will definitely be back to see her!

My experience has been More than unfavorable. I should have chose a doctor who charged a bit more…read moreto have it done correctly the first time. I am now going to have to have major revisions done ($$), if not the entire procedure done for a second time. After multiple second opinions, hearing her suggestions to fix the problem (admitting there was a problem) left me feeling very uneasy and frightened to have her do more to my body. Also, she was trying to charge me MORE money for a shoddy solution. I've even expressed a desire to have some sort of refund or partial refund and she has ignored me. My belly button is literally lot in the middle of my stomach anymore (tummy tuck), the scar and incision is so uneven on one side of my body that my skin over hangs it. Can wear some clothes. Also, expect for her to be an hour behind. Regret this entire process.

Office staff is absolutely horrible. After my consultation I was unable to get a quote for my…read moresurgery. When I finally spoke with someone after 4 weeks and 8 phone calls the woman I spoke with gave me a small bit of incomplete information. I had questions about insurance which she was unable to answer. When I asked when I could speak with someone I was told that "I was lucky she got up to look at my chart. It's not her job" She then proceeded to yell at me until I hung up. Ive never been treated so poorly!!!!

First of all, I had an enormous amount of dentist trauma from my childhood which caused me enormous…read morefear and stress in the past. Dr. Mallery and all of her staff are, without fail, compassionate, caring, patient in answering questions and ready to explain everything. The first time I went to their office for an extraction, my trauma had me terrified. I'm sure I was not a "good patient" by any stretch of the imagination. However, I was never made to feel bad about my fears. I was met with deep compassion and empathy and was given all the support I needed to get through the procedure. Dr. Mallery has been my dentist since Sept. 2025 even though I live near Chattanooga, TN, a two-day drive (for us in our 70's) from Bradenton. Back in Aug. 2025 I had a crown done by a dentist in Chattanooga. Two and a half weeks later I was in terrible pain & the Chattanooga dentist "could not" see me for over a week. I found another local dentist who took me on an emergency basis. He told me the root had been damaged while removing the old mercury filling & the root was dying--thus the horrendous pain. He said I needed a root canal. I knew enough to know that I did NOT want a root canal. I started researching them online and found the wonderful, informative website at White Sands. It confirmed that I did not want a root canal! I also discovered, from watching the video of SMART mercury amalgam removal, that the Chattanooga dentist had NOT by any stretch of the imagination used safe technique to remove my large filling--even though I asked her repeatedly about it. Instead, what she did released a lot of mercury into my body. On a whim, I called White Sands to ask some questions about amalgam fillings. Lucas answered, and he was so kind and informative. He told me that they could get me in within a few days if I could come down. Rather than start cold-calling dentists in Atlanta to see if one could see me, I accepted the appointment. Dr. Mallery had planned to see me on Tuesday, give me more antibiotics to keep me going, then remove the molar on Friday when there was room in the schedule. As soon as she examined me on Tuesday, she told me the tooth needed to be extracted immediately and she would make it happen the next morning. Based on my excellent experience that time, my husband and I have chosen to return to Dr. Mallery to have my 7 other mercury amalgam fillings removed. We have completed two trips and will return for the final fillings to be removed next month. I am extremely grateful to have found Dr. Mallery and her team at White Sands Holistic Dentistry. I wholeheartedly recommend them!

When I made an appointment for a teeth-cleaning for my mother, they told me that their doctor would…read morehave to exam her first prior to cleaning, which seems to be a standard. In fact, I recently had a teeth-cleaning at a different dentist, and they took the x-ray and then the doctor checked out my teeth and cleaned them. When we arrived, Brandon asked us what my mother was there for that day, so I said "Teeth cleaning." They started with x-rays, and in the process, they told me that there's no cleaning that day, and it would be scheduled for September! That was not what I was told. When I made the appointment, I made it clear that the exam and cleaning had to be on the same day. My mother was taken to the ER by ambulance a month ago, got a stent, discharged, was recovering well, but took a fall. Consequently, there are barrage of her medical care, and I'm the sole caregiver. In addition, I'm also the sole caregiver for my 18-year-old dog, which is even more challenging. So, I would not have made an appointment had they told me that they would not do both on the same day. I have not even had a moment to work for a month now, and would have never agreed to make two trips. When the office manager said that there was not going to be any cleaning, she also said the charge for the day would be $540 (even without cleaning!). So, I stopped them right then and we left. I've never seen a dentist that would charge $540 for an initial exam and imaging, then would not schedule a cleaning appointment for 6 months! Aren't we supposed to have it done every 6 months? Alicia was polite and cordial, but there was a really rude woman who harassed me as we were leaving, and if she was the actual dentist, I'm so glad that we left before she touched my mother. They doubly deceived us; 1) they should have told me that there would be a 7-month lag for the cleaning when I made and appointment, and 2) Brandon should have told us when I said my mother was there to get her teeth cleaned that day. Instead, he proceeded with the x-rays and injured her mouth (see photo). I've never seen anyone got injured like this for a simple dental exam. Never. I am giving 2 stars instead of 1 for Alicia's polite attitude and fairness to withdraw charges. My mother's experience was the farthest from holistic care. It was brutal. : After reading the reply from Dr. Mallery herself to my Google review, I am reducing the review to 1 star -- I wish there were an option for negative stars. She lied through her teeth (pun!) that my mother didn't want to leave and I'm an elder abuser. She well knows that my mother was appalled by the way her staff treated her. My mother was telling them that they deceived her, and I even had to calm her down. This morning, she further complained that they not only injured her lip but caused multiple canker sores! Dr. Mallery is not only unethical, but now publicly slandering me. Accusing someone of elder abuse is a serious defamation that faces legal consequences. I'd like any government officials to directly interview my mother and hear how upset she is with this practice and what a disgusting liar Dr. Mallery is! Un-bloody-believable!

My husband has diabetic neuropathy and has lost two toes. The pool and beach sand caused him to get…read moremultiple abrasions on his toes. We went to the Emergency Room. We explained why toe scrapes were huge to him and they agreed 100%. Every person we encountered was so kind and helpful. Dr Hazel was awesome and gave solid advice. We left in a VERY timely manner with a prescription for antibiotics. The discharge nurse even suggested a Publix Pharmacy that was super close. I am more than 100% satisfied with the care my husband receive!!! Thank you so much Sarasota Memoria!!!

Absolutely wonderful hospital. I was looking at some of the reviews of this hospital and I'm…read morecompletely shocked at some of the ratings. I'll start by saying they have valet parking when you come to this hospital for regular visit or for ER visit I had to go to the ER Thought I was having a heart attack or stroke. They got me immediately back ran a ton of test for two days kept me for observation overnight. It was a complete team approach and I was very very very impressed. The other time that I was at this hospital was recently when my friends daughter gave birth. The entire process the entire team did a fantastic job. Communication was amazing. Their procedures and policies were very modern and up-to-date. After the birth and in the room, the baby never left the room or the mother side or should I say site they had a lot of educational resources and made sure that the Mom understood many things about being a mother what to do in the early days, taking care of a baby. There was a lot of education a lot of communication and a real desire to help the mom take care of the baby the way, the mom wanted to have things done. They were very respectful and very attentive. I could go on and on and on, but after having experience in other hospitals, I can't say this is absolutely the best hospital I've ever been in a reserved service from.