I am incredibly thankful to my neurologist at Radius TBI for their expert concussion care and…read moresupport after my car accident. Their guidance and compassion made my recovery journey smooth. Grateful for their exceptional help!

Excellent customer service. Super friendly staff. They are bilingual. Thank you…read more Excelente servicio al cliente. Personal súper amable. Ellos son bilingües. Gracias.

You will never see an office that runs the place as if it was a high school. There's always…read moresomebody being rude to a patient or yelling, but they're always talking in Spanish. The office manager Aurora and a girl named Melissa are two of the worst nastiest people there. The doctor is aware and doesn't care either. He allows his staff to treat patients like trash. Find another Dr! It's not worth your time if you can get an appointment, they love to put you with the nurse so don't expect to see the doctor!

If I could give less I would. Can not be trusted. I have never seen a psychologist having this tupe…read moreof approach, where she listen to one side of a story and on top of never questioning the veracity of the story, never asked the other party if it was true. There are two sides of a story always but she just ignored.

Having a degree meant nothing when my wife and I started having issues in our relationship. We…read morecould not communicate well and we often ended up arguing and could not resolve our issues. It was when Dr. Rosana Marzullo-Dove was referred to us that we really learned to communicate and deeply understand one another. We now understand that we need to work on our relationship to make it better at each stage of life. I wish I had known Dr. Marzullo-Dove years ago.

This place is phenomenal. Absolutely top notch clinicians who care about their clients and know…read morewhat they are talking about.

There is a total disregard for time. I have experienced over an hour waiting on more than one…read moreoccasion. Today it's been over an hour waiting and the doctor has yet to arrive. Three people have walked out.

Dr Kelly is a very kind, compassionate doctor very well liked I would recommend him to anybody…read moreincluding my family

I am sad to write this post. I moved out of state to Florida. When you are trying to get newly…read moreestablished at many places at once you cannot remember which places you signed document on no show/late fee. My first appointment here was wonderful. I loved the provider I saw. I did cancel ahead of time my follow up visit with provider since I could see the labs online and I knew the answer was that my labs were normal and there would be no treatment needed. Many months later I woke up with a swollen eye. I called clinic and asked if I could get squeezed in that day. And wonderfully yes and I was happy. I also work in the health field and have patients. I was discussing my patients and lost track pf time. I started heading to this practice. I knew I'd be maybe 20 min late so I called. The lady on the phone was very nice. But said I was too late for the appointment and I understood. I asked the lady on the phone would I be charged for missing an appointment. Her answer was a "no don't worry you will not be charged". She asked if I wanted to get rescheduled. I told her that I didn't know if I could fit it in the next day but said okay good ahead and book it. Even with me expressing that I didn't know I could make it, the lady on the phone never said that if I somehow can't make it that I will be charged. Maybe I am an idiot, but I thought when I asked her if I'd be charged and her answering no, that that meant the place had no fees for missing (some places don't). I couldn't make the rescheduled visit. And yet again I spent a whole day with my patients and was not able to make it. I admit I didn't call them but was very busy and the practice was closed by the time I left work (6:10 pm). I notice a $50 fee today for missing. I called the practice and expressed my confusion with what the lady on the phone said as no you won't be charged for missing statement. I was polite. I asked for manager to reach out to me. Instead of customer service and asking me the patient what all happened and listening, I get a long text of dry black and white: "...Our office has a late cancel/no show policy that was informed to you when you initiated care. Due to the late cancel we waived the first fee and then you proceeded to no show your appt without contacting the office. Unfortunately, we are not able to waive this fee since this is your second no show/late cancel and have been aware of our office policies..." I was disheartened that they didn't even ask me about the situation. No, I was not aware of their policy even though I signed it many months ago. That is why I asked the lady on the phone if I am charged for missing the appointment. I sent a text back trying to explain that and got another dry black and white response back that I signed the documents on the no show/missed in July. I messaged to cancel all my appointments at their clinic. I wanted time to think about if I would want to come back or not. It was simple. No extra words. Was never mad. Frustrated, yes, but never angry. Just said to cancel all my appointments at their clinic. I tried to get back on the patient portal to pay the missed appointment balance and it will not let me on. So I text the number back asking if my portal was closed. I was met with a text that said "Your chart has been closed as you requested as you were not in agreement with our attendance policy. Please establish care with another Provider. Your No show fee has been waived..." I tried messaging back saying I never asked for my chart to be closed and never said I won't be in compliance of a no show fee. I do not mind paying no show fees when I know about it. That I simply was frustrated at their practice for the miscommunication of the lady on the phone saying there was no missed fee and was hit with a fee and appreciated a phone call to express my disappointment in a calm way. No response since. I'm pretty appalled at their customer service skills. It's a pity. I was excited to have this place as my family doctor place. Maybe they were jaded by patients not wanting to pay no show fees that they disregarded me wanting to politely talk about it. It is a shame. ​​

when i started with this practice 3Y ago they were fine, then i asked pham if she would sign me off…read morefor a basic med for my private pilot medical, she said no because i have high BP, versus saying let's see if we can get you to a cardiologist to try and get your BP to normal levels then we'll revisit. 0 flexibility and a complete incompetent! For the last 3M I've been in contact with the FAA and they've requested my patient records for reexamination. I called a week ago friday and left a message for my patient records which is state and federal law, called back Monday and she said they were just going to call me and asked for my email address and she would email me immediately with access to my records, a week later i just left another voice message, which i'm certain having seen my phone number they just put me into voice mail. so now i'm forced to go to the FL Board of Medicine to report these liars, while this just delays further my ability to reinstate my FAA medical. I can only hope the same happens to her one day for malpractice, what a disgrace!?!?!?! Dennis Rousseau

Dr. Springer at Spectra Wellness brought me back to life. I'm 27 and have struggled with autoimmune…read moredisorders, stomach problems, mental health concerns, chronic fatigue, and more for years. I knew I shouldn't be so uncomfortable in my own body at such a young age. I was referred to Dr. Springer by a former colleague and completely entrusted him with my care without the slightest bit of knowledge on muscle testing - it changed my life. The supplementation he programmed for me transformed my body and brain in a matter of 3 months. There's still work to be done, but in just 3 months he fixed my stomach problems, gave me energy again (no caffeine necessary), and lowered the inflammation all over my body. My anxiety has lowered, I'm sleeping better, and I'm not panicked about eating out at restaurants with a fear of pain and discomfort after. The caveat? It's expensive. And it's a real time commitment too. Insurance doesn't view functional medicine and their natural supplementation as traditional and it's not covered. It's an investment to health and personal development. Plus, you have to put in the work and be intentional with the diet regime and supplements. I truly believe it's worth it, but it breaks my heart how inaccessible this care is to the majority of the population. Dr. Springer's focus on root cause rather than masking symptoms and side effects is life changing.

Very mixed experiences during a six year period. Doctors Springer, Galiano and Britt are…read moreexcellent. They have helped me in many ways to overcome multiple issues. However, communication with the staff to get appointments has been very problematic at times. Very inconsistent staff help. Customer service has decreased over the six year period, and their acceptance of certain types of insurance is not good. Unfortunately, Dr. Springer will likely retire in the near future and he was the person that helped me the most. I have started looking for another office with multiple helpful Doctors.