I had a bad experience with Dr. Neumann and her team last year.I had been seeing her for annual physicals for a few years and she was okay but the wait time was always long and the check ups were pretty quick. Well, I had a fall at home and was in extreme chest pain. I called the doctor for an emergency appointment, something I never do, and she was unavailable but they fit me in for an x-ray. The pain was pretty intense and it hurt to breathe, which I relayed to her staff. In hindsight, I should have gone straight to the ER. Well, after the xray I did not hear back from them and had to call three times to get the results. I was informed that there were no rib fractures and it was probably a chest contussion which can take 2 to 6 weeks to heal. I never did hear back directly from the doctor, only a secretary. I was still in a lot of pain so a PA prescribed vicodin, whcih I really did not want to take. After 4 weeks and still a lot of pain, I tried another doctor who did a repeat xray and he found 3 fractured ribs. Why did her staff not find this on the initial xray? I was really disappointed by Dr. Neumann's and her staff's laidback attitude to a serious situation. Will not be going here again. read more