My 2019 Honda insight was parked in my garage when I couldn't start the car and couldn't turn the…read moreaccessories off. This towing company quoted me a really good price, kept in contact with me, let me know when they would be there and let me know when they were five minutes away. Not only that, because my car was a hybrid, you couldn't open the trunk or manually put the car in neutral. But, this wise and thoughtful man figured out how to safelyHget it on his tow truck anyways, He spent a good hour at my house safely, moving my vehicle from the garage to his flatbed tow truck. This man even stuck with his quoted price, even though this was a very difficult tow job! Thank you so much for your customer service, expertise, joyful attitude, and great price! You are a blessing!

I recently had a break down on my Jeep Wrangler, and ended up choosing Rite Choice amongst a lot of…read moreoptions. Couldnt be happier about that decision. Not only were they able to work with me and be prompt to help me, the tow truck driver was able to locate the issue, and suggest a mobile repair company (Diesel Parlor) to help me fix it. He was 100% correct on the diagnosis and I saved a bunch of money by using a mobile repair shop that could come to me. There's no doubt in my mind I would have spent exponentially more if I would have had to tow it again to a dealership. Rite Choice is professional, courteous and incredibly knowledgeable, and made a difficult situation stress free. Thanks for everything

Amazing help, felt rescued, grateful!…read more Called AAA, waited over a hour, no positive confirmed help. Called Charlie's Towing referred by our friend. Quick, professional, safe help and assistance. It was dark out on US 1.

Horrible customer service skills, I have never been towed before and didn't know correct…read moreprocedures. The owner was extremely rude.

What a great business! Professional, polite, and punctual! Fast, efficient, and even parked and…read moremade sure the trees branches along my road wouldn't scratch my rv. The prices wasn't astronomical, and I am delighted I gave them a try!

Great Service! The ladies in the office are very kind, and helpful especially in stressful…read moresituations. They always have a happy energy. Kevin was of great help as well I very well recommend this business for a tow.

I had my CV axle boot replaced recently at Billy's. This was the first time I had a vehicle…read moreserviced there. I had to wait several days to get my car in but it was well worth the wait. The repair was done as promised and for a fair price. The staff is friendly, courteous and honest. I have been looking for an auto repair service for a while and have now found them. I have decided to patronize Billy's for my future auto service.

Dealership said I needed rear brakes and wanted $395.00. I went to Billy's because of a neighbor…read moreand they quoted me much less. Brought the car in then received a call from Bill's. They told me the car did Not need brakes. They went over all of the brakes wear and explained everything. Honest Auto Repair Shop?? WOW!! They have earned our business!!

Through AAA, which is always a crap shoot & their website is absurd, but when I finally got a…read moreperson on the line, they said it would take a while. WRONG Mike's called almost instantly, woman was very nice & efficient on the phone said they'd be within fifteen minutes but John was there in less than three. Very helpful, very polite, very knowledgeable, and very efficient. I'd recommend them anytime. Thanks, John!

If I could give this towing company zero stars, I absolutely would. This was one of the worst…read morecustomer service experiences I've ever had. Having your vehicle towed is already stressful enough, but the way I was treated made the situation far worse than it needed to be. From the moment I walked up to the front window, I was met with an attitude that was rude, dismissive, and completely unprofessional by the "Karen" at the window. Instead of answering simple questions or explaining the process, the employee spoke to me with impatience and disrespect, acting as though customers were an inconvenience rather than the reason the business exists. Every interaction felt hostile, and there was absolutely no attempt to show basic courtesy or empathy. The entire experience gave the impression that customer satisfaction means nothing to this company. There was no effort to communicate clearly, no willingness to help, and no sense of professionalism whatsoever. It was clear that treating people with respect was not a priority. I left feeling frustrated, disrespected, and shocked that a business could operate this way. There are plenty of towing companies that understand how to treat customers with dignity and professionalism, especially during stressful situations. Unfortunately, this is not one of them. This is definitely a stool of a business and their days are numbered. I would strongly recommend taking your business elsewhere. I will never use this company again, and I would not recommend it to anyone looking for reliable service or respectful treatment.

very easy to get an appointment. The work was done in a great efficient way. And a very good…read morereasonable price.

Honest family run business. There's just about nothing these folks can't do to keep you on the…read moreroad. I've used them for many years & found them to be totally aboveboard.

Great experience from start to finish. Staff couldn't have been more helpful, expedient and…read moreaccommodating.

Good service. Responsables y muy amable. Todo el que reciba sus servicios quedará encantado.read more

I had a flat tire in my Prius after filling it with air 3 times on my way to the Toyota dealership…read moreand it wouldn't hold air. I was less than one mile away and had to call a tow truck and they arrived in approximately 30 minutes. They filled my tire with air just to be able to turn it around and get it lined up to hook up to flatbed tow truck. It was a bit difficult because the Prius is so low especially with a flat front tire. After a lot of maneuvering he got it on and took me & the car to Toyota. Unloading it wasn't easy either as there was a certain area where it needed to be unloaded and of course the front dragged on the tilted flatbed. Anyway, the driver was super nice as was the lady in the office!

Grateful for their service. Lori was very helpful and informative. Easley arrange a tow for a…read moreflat. Mike the driver was great. Reasonable price Thank you

It was dinner time and raining like a Monsoon. Our truck just stopped blocking the traffic in the…read moreparking lot. Full throttle came out quickly and towed the truck to the Chevy dealership.

My Van needed to be towed. I called, he was prompt and very professional. I was expecting to be…read morewaiting a while. 15-20 minutes later he showed up

The receptionist is very unprofessional and extremely rude…read more I have no words to describe how bad people are treated there. Inhuman conditions. Someone should do something, because after an accident is mandatory to go there to get their vehicles, you can't decide not using this company.

They were rude and do not know how to communicate. If I could give them a -10 star i would. Worst…read moretow company I have came a cross by far.