Superb cleaning post a bathroom rehab that had dust covering areas I hadn't expected! The two…read morecleaners were thorough and pleasant.

This is the first time I've used a home cleaning service. I booked a deep cleaning and two follow…read moreup appointments. I thought the value for the deep cleaning was time efficient and they did alright work. Sometimes you just need a clean slate, and they definitely got things into a good state. Edit: Actually - I had someone do a deep clean one time before, like several years ago. That's beside the point. That's where the praise stops, though. Unfortunately, the toilette was clogged after the cleaning. After the second cleaning, the bathroom in my other toilette was clogged. I felt kind of rude asking about the first so I decided to refrain asking about the second. We use a bidet and no one is stuffing loads of toilette paper down the drain. Plus, during the first incident no one had used the toilette in that bathroom. I am nearly positive they put paper or chemicals in the toilette. The follow up cleaning jobs were really just supposed to be maintenance (floor mopping, wiping down bathroom surfaces). Both instances my entire house was reorganized more or less. All of my recycling and compost were dumped in the garbage. It is absolute chaos. I lost of prescription medication planner for a week (it was sitting in plain site and later found wedged behind a coffee maker). Both times dirty gloves and rags were draped over clean knifes in my kitchen. Both times I've had to thoroughly wash the knifes and knife block. The dishwasher was filled with additional dishes (packed over the full capacity) and just left in place. No idea what was actually clean. The sink itself was emptied of dishes queued to be washed, but not actually cleaned? It made no sense. I figured they would be moving things out of the way if you need to wipe down a surface, or pushing things to the side. However it went further than that. I still can't find my most frequently used cutting board. I am sure it will appear in some random cupboard. I am fully capable of cleaning my own home, and to a higher standard of quality. The entire point is that I'm only one person with limited time to do so. I suppose I'll just need to make that time more of a priority. Of course things are cleaner, but over 2.5 or so hours with two people I just expected things to be more thorough. Not a huge deal at fave value but this is all sort of compounding to be frank. In short, weird as hell experience, confused by the results. Don't recommend.

I get my office in Boston periodically cleaned by DBS Solutions. They do a very thorough job. I…read morewould highly recommend them to someone looking for a hard-working, affordable, cleaning team.

From the owner: DBS is a leading provider of professional commercial cleaning services, currently serving over 1300…read morecustomers across 8 states. Since opening our Massachusetts office in 2006, DBS has solidified its reputation as the top choice for professional janitorial services throughout the state. With over 85 experienced cleaning crews in the region, we’re equipped to handle all your commercial cleaning needs; including janitorial services, office cleaning, stripping & refinishing, carpet cleaning, and more. Our growing list of satisfied customers include medical and healthcare facilities, schools & early learning centers, gyms & fitness centers, churches & places of worship, auto dealerships, and many more. DBS Proudly Serves: MA, NJ, RI & CT

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

Excellent services! Easy to communicate, book, and pay. Cleaners were professional and did great…read morework and were super efficient. Price was very affordable and well worth the service. Would recommend and use again.

Premium Quality Cleaning is an outstanding cleaning service! I have used them for several years to…read moreclean my home on a regular schedule, and they are stellar! They are thorough, prompt, professional, and polite. Their prices are reasonable, and they have excellent availability and flexibility. They are also pet-friendly and very sweet to my dogs. They are also a big help with organization and decluttering. Thank you so much, PQ!

My kitchen and bathroom look absolutely fantastic thanks to the GS family cleaning team. They pay…read moreattention to every detail and go the extra mile to make sure that everything is perfect. Not only that but the word family in their name fits perfectly they because they treat you like family. Thank you Graziela and team!

I had a deep cleaning done by Graziela and her team. They were extremely thorough and very…read moreprofessional. They got into all the corners, moved things to clean behind. I was very impressed and they are coming back monthly.

We had three area rugs cleaned, and the gentleman who came out did a fantastic job! We were so…read moreimpressed with the quality of his work, his professionalism, and the prompt service. A big thank you to the entire team for your excellent communication, quick response, and fast turnaround. The whole experience was seamless from start to finish. Highly recommend!

I dropped my rugs off about 6 or 7 months ago. I had totally forgotten about them. They called me…read moreto see if I still wanted them. Not only did they not get rid of them, they delivered them to me in another state and took a cash payment just for the rugs. No delivery fee...nothing. The two men who delivered the rugs were so kind and nice. I highly recommend this company to everyone who needs rugs cleaned and top notch customer service!!