I ordered a bouquet for my wife to celebrate our anniversary, the picture on their website was…read morebeautiful so I ordered that for $96. What I received did not look like what they featured on their website. I contacted them and their response was not helpful and they offered no resolution. Bad business!

Updated review: Emery's eventually contacted me to make things right. They sent another bouquet to…read moremy mother and it was beautiful. Thanks, Emery's for rectifying the situation.

So happy to read previous reviews recommending this florist! The flowers that were delivered were…read morebeautiful and looked almost exactly as the picture advertised. I Would use this florist again and again and would highly recommend them!!! You won't be disappointed!

I ordered an arrangement for my BFF who is in the hospital in Toledo, I live in WA so I had no…read moreIdea who to order flowers from so I went on line and found this florist and hoped that it was a good choice and I am so glad I did go with them the arrangement is so beautiful and so fresh my BFF was thrilled and so am I thank you ladies for delivering such a beautiful arrangement and being so sweet on the phone when I called. You are for sure a 5 plus business. Thank you Sincerely, Denise

The florist we spoke with was very knowledgeable, helpful & friendly. We were able to tell her…read moreexactly what we wanted; she recommended the perfect vase (a blue ceramic bassinet). The price was reasonable and we ordered. The arrangement was delivered; extremely timely & courteous! Our recipients were thrilled; and the arrangement was exactly as we had requested! We are all delighted with the results!

We always try to frequent Old Orchard businesses whenever possible. We love keeping money in the…read morecommunity, supporting small locally owned business. The positives.... the customer service is fantastic! We called to take place an order for a boutonniere. The staff were incredibly friendly, and asked what we needed specifically. We told Schrams that we were wanting something black and white to match the kids prom attire. They had the boutineer ready in plenty of time. When my daughter picked up the boutonniere staff were attentive and pleasant. The negatives: This is a rather sad, small, plain boutonniere. With a $25 price tag I would expect more than two miniature roses. There is no black on this boutonniere. We were expecting a small ribbon or something to jazz up the boutonnière. We have purchased Boutonnieres from other floral shops, and always had something a little more special. I am not sure if the simplicity of this boutonniere and the lack of detail is due to the amount of prom orders right now and they got overwhelmed, or if someone just phoned it in on this particular order. I was underwhelmed to say the least. Next time I place an order I'll be a bit more specific and maybe even send a photo of what we have in mind. That being said, I will try them again in the future. Their in store arrangements were gorgeous.

Thank you for providing such beautiful flowers for my aunt's celebration of life. The arrangement…read morewas perfect & great quality. I am grateful for such a positive experience; no hiccups with delivery, and overall just a very smooth process. Flowers were lovely.

I placed a last minute Mother's Day flower arrangement order through 1-800-FLOWERS with the first…read moreavailable delivery option as the day after Mother's Day. I proceeded with my order even though they wouldn't be delivered on time because my mom's original gift was delayed even later. To my surprise, my Mom says she received her flowers! Only 12 hrs after I placed the order and 2 days early! I didn't even call to request an early delivery. You all just REALLY made her day. Thank you for your hard work and for being so kind!

I have ordered funeral flowers on 2 different occasions from Hirzels. I saw one in person and was…read morenot able to be present for the second funeral. The one I saw myself was absolutely beautiful. It was large and full and a wonderful arrangement for the price. The second one, the feedback I got was "your flowers were the most beautiful there. They were full and lush. You must have spent a fortune" (I did not). As an out of town military family, it's nice to have a florist in our hometown that provides beautiful flowers at a fair price. We will use Hirzels for any future flower needs.

We got married yesterday at Simply Married. Jennifer met with us and helped us make the decisions…read moreabout our ceremony. That was great! But the best part was our wedding day. The readings she chose spoke to the history of our relationship (22 years together) and made the experience amazing for us and our guests. We can't recommend Jennifer and Simply Married any more highly. Kristi Reuille and Betty Jones

For my mom's recent birthday, she received a beautiful bouquet of flowers from her niece. I opened…read morethe front door and the man delivering flowers was very polite. The vase was very heavy and he made sure to hold the door open for me. I can't speak to the value but can say that it is a gorgeous arrangement. Check out the posted photo to see for yourself!

10 Stars! 20 Stars!! My experience with Eva and Monroe Florist goes back over 40 years! (gulp). Eva…read morewas my first boss who taught me the beauty in flowers and making people happy. Their designs are exactly what you see online or in pictures. The designers are meticulous to meet whatever idea you have in your head. I have used Monroe Florist for birthdays, funerals, my own wedding (in which I carried specialty flowers), Easter and prom corsages, Christmas centerpieces and; most importantly, sending my mother her favorite single flower-the gardenia. Gardenias are difficult to find year round and need to be shipped in--Eva always finds the perfect blooms. Monroe Florist is *MY* florist and I don't even live in Michigan!! I reside in Southern California and still have my floral needs taken care of by Eva and her designers. Choosing Monroe Florist for a bouquet of "just because" flower or for your wedding, please know they come highly recommended!

I ordered a couch online ‍ and could NOT for the life of me make it work in my living room! In a…read morepanic, I called RHR for help! Sharon came the very next day and within MINUTES, she had completely rearranged my living room PERFECTLY. I'm not kidding you! She is so talented and has an incredible eye. She also took into account our stage of life (2 boys under 4) and made sure it was functional for the whole family! So thankful companies like RHR exist. I highly recommend!