I run 4 restaurants in the O.C. area and this is the only plumbing service you need…read more Water jetted our Rochester location and all is perfect. Then a worker cleaned all the toilets and floors. Top notch service.

STEVE'S WATERWORKS - RIP - OFF Called Steve's Waterworks out…read moreto deal with a residential sewer line that was backed up. The tech showed up, ran a camera and located a blockage and charged us $600. He then stated he would have to return with some additional equipment to clear the blockage. We were left waiting for 3 days with a blocked sewer. They finally showed up with the waterjetting machine and we were told it was going to be an additional $1200 to clear the blockage and jet the line. Their jetting machine broke and they failed to remove the root ball and were unable to complete jetting the line. They demanded we pay them the full $1200 which we regretfully paid on the spot. After their machine broke, their story changed to the root ball had damaged the line and it would have to be dug up and repaired and quoted us an additional $6000. They left the job and have ghosted us ever since. After no response for a week and half we contacted Doctor Drain, Inc. They came out and they were able to cut the root ball out and completely clean our entire sewer line and then showed us a full camera inspection proving that there was absolutely no damage. Doctor Drain showed us how to chemically treat the line to prevent regrowth of roots. Props to Doctor Drain for his honesty. Shame on you Steve's Waterworks, ripping off seniors like that.

Had a bathroom sink drain that dripped and backed up regulary (due to improper drain plumbing - not…read morea clog). Chris was very professional and did a fantastic job -everything now works!!!

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Easy to do Business with....service scheduled quickly, repair tech was amazing and reasonable rate…read more I really like they service both Plumbing & HVAC! Please give them a chance!

My furnace started to have problems, kicking on and off. Being almost 0 degrees outside and a…read moreSaturday, I was preparing for a big bill for after hours service. I called a few places and no one had availability. Superior was my 3rd call and I spoke to Kevin. He spent probably 45 minutes with me on the phone, diagnosing the issue with my furnace - a faulty igniter. After he told me he probably didn't have one as my furnace is uncommon in Michigan (a Lennox), he directed me to a store where I may be able to find the part. I was able to find the part, and with his guidance, I was able to install the part and spent about $30 in total. This type of service may not have earned Superior any sales yesterday, but it earned them a customer for life. I will definitely be going to Superior when it's time to replace the AC, hot water heater, and furnace.

Our second time using this company in 2 weeks, one issue with humidifier next was plumbing for…read moreheat. Both times they came out the day we called. Let us know when they were on their way. Both jobs completed professionally and timely. We will continue to use them

We made an appt for them to come out to fix our Slant Fin "Kicker" heater in the kitchen…read more After spending ~ 1hr trying to figure things out, he wasn't sure which of two issues it may be. He said he would have to schedule another appt to come out another day to spend more time to figure it out. Problem is, that would be another day for me to take time off and I didn't have much confidence that he knew what was going on to begin with. I called the office and after being upset and explaining to them the circumstance, the receptionist spoke to the owner and called me back and gave us a full refund. I ended up wasting my time off and the problem still isn't fixed. The only reason I gave them 2 stars instead of one is they had enough common decency to issue us a refund. Weird thing is...a week before the repair guy showed up, I specifically called their office and asked what if the guy can't fix the problem? am I still charged the $90 service charge ? The receptionist assured me that they know what they're doing and it would be fixed....apparently not.

Terrible experience! Plumber did not know how to install simple faucet. Had to pay to send him…read moreaway and do it myself! I called with my concern and never received any return call!

From the owner: Highlander Plumbing Offers Plumbing Repair, Piping Systems, Water Heaters, Sump Pumps, Video Line…read moreInspections, Sewer Repairs, Frozen Pipes, And Backflow Testing to Customers in the Oakland County Area.

When I called to explain our plumbing situation and get an estimate, April was phenomenal! She was…read morevery professional, upbeat and eager to get someone out to our house. In fact, she specifically wanted the manager Joe to come out-she couldn't say enough nice things about him and his professionalism. She got back to me within a couple hours and let me know Joe would be to our home in 30 minutes. Joe showed up on time and was nice, courteous, professional, honest and funny:) He gave us a great deal to rework some plumbing on our laundry room renovation. I would recommend them to anyone and everyone I know. They are fair and courteous! It's very hard to find this type of professionalism these days:) Keep up the great work!!

Scott Hall was great! I was referred to Service Giant through AHS home warranty service. I was…read moreskeptical because I haven't had the best experience with the warranty service providers, but this time was totally different. Scott's arrival was timely, he was professional, and explained what was going on throughout the process. I felt very comfortable with what he was telling me and confident that he was going to resolve my problems. He even negotiated with the warranty company to reduce my out of pocket costs. I had a clogged main sewer drain and a leaking kitchen sink pipe. He repaired both issues in just over an hour. I would definitely call this company again.

Helpful and friendly septic cleaning service. The quality of service is excellent from when I…read moreinitially called to schedule (after they mailed a reminder postcard when I completely forgot when the last cleaning was!) to the time when the technician did the septic cleaning. He was very polite and efficient. My husband and are are very pleased. So glad that Todoroff Bros sent us the reminder postcard before the ground froze!

From the owner: The #1 Company in the #2 Business.read more

Nick did an incredible job sucking out our emergency lift station. the proccess was so smooth and…read morenick did an incredible job explaining what was going on and pointed us in the right direction for preventative maintnsnce. could not be more pleased!! highly reccomend

They did a good job. They were polite when asked to remove shoe they did. Very nice gentleman. Only…read morething is phone person gave a quote and once they were done it was double. They rectified the problem right there, but it might be good to ask the people that show to do the work because 450 is a lot different than 225 to 240. Once it was corrected it was worth it. However we were supposed to get the video and I have not received it. And pretty sure they gave me an 8am -9am window and when I called i was told the don't come in until 10am. All issues I had were with the person on the phone. People that came out were professional. I would recommend them for the work just be clear with the person in the office.

Highly recommend Cooley Plumbing!! Byron came at a very inconvenient time for him to check our hot…read morewater heater after an inspection for the sale of our home. He was very professional, informative, pleasant and explained everything so we understood. He then drafted a letter with the explanation to be sent to the realtor and buyer. Thank you Byron!!

From the owner: We do the job right the first time, with pride and quality materials and workmanship.read more