Unprofessional staff, no bedside manner, over charge, would not recommend even if they were the…read moreonly office in town.

This office will nickel and dime you. From the $250 up front fee to the $2,000 out of pocket (after…read moreinsurance) cost of treatment, to the $500 bill for late cancels. Oh and of course the CT scan no one asked for, for a TISSUE GRAPH not a mouth tumor. Get a second opinion from a doctor who cares less about the branded uniforms his employees wear and the fancy envelopes they send you home with. Full story - First off, let me start off by saying if you walk into a dental office and the office manager and a patient are arguing over money, run. That's how my visit started. I then was asked to pay $250 up front even though my insurance should cover the first appointment, (I assume this $250 was after insurance). I then was told I had to have a CT scan taken to tell me what is very clear, my bottom gums are receding which is why my dentist referred me, for a tissue graft. But sadly, Dr. Chilluli found a way to capitalize on this. Once this took place, he then sat me in a room with a giant screen of my mouth to show me once again what I already knew, and why my dentist recommended I see a periodontist. They way it was presented felt like "listen here you idiot" instead of here's the situation let me help offer a solution. Fast forward to the treatment plan. Dr insisted on a BONE graph in addition to the tissue graph. A bone graph which is not covered by insurance. I thought that was a red flag when I saw the price sheet telling me this would cost me $2,000 out of pocket AFTER INSURANCE. I was told by the staff after giving me this price tag that I wouldn't be able to book over the phone if I decided to wait but would need to COME back just to get this booked (insane). Oh and if you miss your appointment or cancel last minute they will charge $500. I ended up getting a second opinion from Dr. Cho in Bellevue and rather than insisting on taking my money she advised a completely different treatment option that was $200 out of pocket. GO SOMEWHERE ELSE.

Beware! If you decide to go with a different periodontist after your consultation, you will get…read moresurprise charges in addition to your original payment. While their site boasts no hidden fees, and they do have patients sign that they understand "it is impossible to physically know" what their final exam cost would be, one would assume the estimate given could be trusted when it is for a consultation. If you pay the intial price (plus fees that are also not disclosed initially), watch for additional charges to be assigned weeks later.

it's worth reading people…read more.. Front desk are A+, Dental Hygienist A+, Treatment Coordinator a Solid F. when the Dentist recommend you some treatment needed to be done and you talked to the Treatment Coordinator first what is your portion of payment and yes, they all see that what is your out of pocket or out the door but when I specificly told her about what will it cost me out the door before I set up an schedule for the procedure that needed work for my teeth and I told her(Treatment Coordinator) that if is in my budget at this time then I will proceed but yes, she(Treatment Coordinator) told me that yes, that is $ all you need to pay then I proceed GUESS what nope! there was another bill showed up called the (Treatment Coordinator) and talked to her and she told me that well, YOU SHOULD HAVE READ THE SMALL FINE PRINT. Really!!! well, then I guess it's time to move on. terrible!!!

Everyone in this office is so nice! I've had a really bad fear of the dentist since I was a kid and…read morehad a bad experience with my orthodontist. My first two times in dealing with a root canal I used nitrous, but I won't be needing it anymore. They make you feel so at ease and Dr Joe is great. He keeps in good communication with you letting you know what he's doing while working on you. He also called both times himself after my appt's to make sure I was doing OK. That to me goes a long way!

Dr. Joe Schneider and his staff are simply amazing. They are honest, flexible and always seem to…read morebe in great moods when we have our appointments! (Very friendly!) This yelp review is long overdue and I will continue to utilize SHFD as long as Dr. Joe is in practice. Great service!

He 'transformed' my smile alright! Cut out half my front tooth (WHY?) puttied it up, cracked the…read moretwo on both sides of front teeth. Didn't hear what it was I was asking for. I went back 3 more times only to have his young family member - in-law - put more composite that would and did chip away. ALL I WANTED WAS COMPOSITE ON BACK SIDE OF TWO FRONT TEETH. I'm blowing off HS reunion because my teeth are worse than this picture. I have to get veneers now. Thanks Pak. Receptionist was nice. I noticed ALL positive reviews were made exactly 4 years ago. There had to have been some incentive?

I started going to this office in the late 80s in high school. For decades, I poured thousands of…read moredollars into the previous Dentist and then transferred to Dr. pack when he bought the office. Cleanings Twice a year religiously, fillings, chipped teeth all services at Pak's office. Long story short, my Insurance offered a special at another office to get crowns with no out-of-pocket cost to me. Pak wanted $1000+ for crown work. I got the crown done at the other office yet still went back to Pak for all my other dental needs. YEAR+ after I had the new crown at the other office and RETURNED for several cleanings at Dr. Pak''s office. He decided that I should go back to the other office to resume my dental Care. I'm not sure if he felt disloyalty or the loss of money or ? For decades, I enjoyed the staff at his office. They are fabulous. I've known his hygienist since High School. I can't recommend him for the way I was treated. I'm not a rich man so I'm pretty sure anyone else would have taken a free service over paying $1000's of dollars. He doesn't seem to feel that way. ‍

Joe Is A Very Caring And Understanding Dentist. He Truly Cares About His Patients And There…read moreWell-Being. If You Have A Question, He Will Find The Best Answer For You. Joe And His Staff Will Follow Up With You After A Procedure. I Truly Recommend This Guy To Anyone. He's One Of The Best I've Been To In Years. I Just Love Him And His Staff. DR JOSEPH HAYNES DENTAL 5 STARS 597 REVIEWS 925 EAST MAIN STREET AUBURN, WA 98002 (253) 833-2790 https://www.auburnperio.com MON:8:00AM - 4:00PM TUE - THU:8:00AM - 5:00PM FRI - SUN:CLOSED

I have some anxiety about going to get my oral health taken care of. That being said, I trust Dr…read more Haynes 100% and his staff 100%. They are always professional, competent and personable at the same time. I highly recommend their office to anyone needed A Periodontist.

I went to Smile Solutions to have them fix a denture that I had purchased from another dental…read moreoffice. From the moment I went in, I was treated with respect and kindness from the staff. Dr. Clark took time to address the issues with the denture and also provided a letter to present to the dentist that made the denture. I have never received better care from a dentist and will be calling on this firm for any future care I will need. Thank you to Dr Clark and the staff! Bravo!

On a recent Sunday the upper right front tooth on my implant appliance broke off. The Smile staff…read moregave me an emergency appointment first thing Tuesday morning. I appreciated their taking me in so quickly! The hygienist/technician who did the work was excellent. The lab repaired the damage quickly. Thank you all.

I am not one who enjoys their time at a dentist visit. I've had extensive work done on my teeth and…read moreI have horrible anxiety when I know my appointment is approaching. That all being said, I can't tell you what a wonderful experience I had here. Wonderful is a stretch as I had a tooth extracted so not too much fun. I know things are a bit different as we are in the COVID times but I entered the building, filled out reasonable paperwork and was taken directly back. Didn't weight long for Dr. Nielsen. She went over all my options, was completely transparent with her treatment plan and cost. She built customer trust right away. Her overall concern seemed to be my overall welfare while in her seat. The office staff and dental assistants were super friendly, professional, helpful and while the actual treatment wasn't fun, her approach and bedside manner really won me over. Take note that I'm not an "Easy A" so you speak. Details: not a lot of close parking, right on Main Street, also accepts Delta Dental of WA I couldn't recommend this place more for future dental needs.

Best dentist ever - they do a full exam, treat you like a person and are very careful with your…read moreteeth and your feelings. Dentists can be scary and expensive but they are amazingly delicate with your care and take a lot of time to explain everything to you and make a plan that makes sense and is for your overall heath.

I had a very painful toothache and could not find a dentist anywhere in my area that could help me…read moreimmediately. Dr Khan treated me the same day and alleviated my pain. I'm very appreciative to her and her staff for helping me. Wendy was great for putting me at ease as well, I'm a cowardly dental patient. A professional office , mindful of fearful patients, and responsive to same day requests. I will be back.

I've been going to South Sound for several years. I've always been made to feel comfortable there…read moreand my experiences have always been positive. Dr Khan and her staff are great!