First things first: if you're looking for a well decorated, softly lit funeral home with soft…read moremusic playing, you are not in the correct place. If, however, you want what we did - a professional, responsive, kind, efficient and affordable way to cremate your loved one - you have found the right place. Every interaction with the folks at Ascend - all family and owners of the business - was professional and kind. I didn't learn until I had already had a couple of interactions that I was corresponding with the owner, Valerie. I really can't say enough positive about the way that Ascend Cremations took care of my loved one. They'll always have a place in my heart for their kindness in such a difficult time.

From the owner: Ascend Cremations provides Arizona families with trusted, compassionate care…read more We specialize in simple, affordable direct cremation and pre-need planning -- a dignified alternative to traditional funeral homes. Our digital-first platform makes arrangements fast and easy, with transparent pricing and flexible packages. Ascend's Arizona-based, state-licensed care team is available 24/7 to guide you through every step. Whether you're planning ahead or need immediate help, we're here to help you honor your loved one's life with respect and peace of mind. It's a modern approach to cremation -- a new kind of goodbye.

My mother passed away recently. I needed her remains cremated. We are not doing services here. I…read morefeel lucky that I found this place. They were priced fairly, very upfront and did not try to upsell me on anything. They were the easiest part of this hard time. They do what they say they will do, all the time showing compassion the entire time. At a time when you are grieving you don't need a used car salesperson trying to upsell you on everything. You need people like these.

Have been very helpful during a sad event in our lives. Very Compassionate and caring so far.read more

Kristy was such a blessing to our family. Her compassion, patience, and care meant everything to us…read moreduring this time. She made sure every detail honored my mother and brought a sense of peace to the entire process.

Cassie was a very thorough and sweet director. They do really work well with the families. If you…read moreare in a situation where you have children and maybe do not want to bring them in for the viewing or eulogy....They have a nice area to the right with a large fish tank and books with seating for kids. Nothing but good to say, but if they do read these reviews they really need to fox their sound system as it was cutting out a bit intermittently. Also the song family requested to be played we could sing to was a bit too low. Under the circumstances we wouldn't want it super loud, but again way too low.

My father passed away at the age of 100 and the wonderful staff at Camino del Sol helped me plan…read moreyears before his passing. Once all the arrangements had been made, I knew I would have no worries once he passed. When that day happened, the hospice staff made the call and they did all the rest. Their communication was excellent and they were always very respectful and sincere. When I picked up his ashes they had a beautiful display in a private room. They also made a follow up call to see how I was doing three months after his passing. I would highly recommend them.

I just called to inquire about a cremation service for my Mother. The woman was curt. So the call…read moredid not start off well. My mother's body is at the Medical Examiner's office and Camino del Sol said that office would have to contact them. This is the fifth cremation center I have talked to and the first to tell me that. All others said they would contact the medical examiner's office. I explained that to the woman and said I will probably go somewhere else. She hung up on me. No compassion at all. She needs to find a new job.

We had Adrian as our sales person and JR as our director. My father suddenly passed away from a…read morefire and while we experienced death in our family previously - nothing could prepare our hearts for his passing although BFS was a pleasure to do services with. Normally I have this long story of what's what but figured I just give the meat & potatoes. Here are the pluses of using Best Funeral Services in Peoria. 1. Pricing is so low you gotta lay on the floor to see it. 2. Cutting to the chase and no pressure buying. 3. Accommodations for specifics are made and available. 4. Communication is great. Cons: 1. We "accidentally " were mistaken for another family and another persons death folder was brought into office so we got to know the name of the other decedent when signing final forms. 2. Front office staff may make an error with pricing changes (after the fact of being told another price) they wanted to charge us more - but because I have funeral knowledge- I was able to catch her mistake and get things corrected at time of payment. ----- Lastly, please know while ALL funeral homes empathize and sympathize with the decendents family; they are a BUSINESS for profit. So asking questions at the initial start of paperwork as far as pricing, hidden pricing and adjustments should always be talked about. Hints for those families on a budget: 1. Caskets and urns can always be purchased outside of a funeral home. - For burying; ask the mortuary - what caskets brands they will accept. 2. Embalming prolongs your loved one's body from breaking down. This costs more and is not necessary if you are having a 3 hour viewing. 3. Funeral homes will ask if you want to "view" your loved one while in their care to verify them. This will cost more. Viewing your loved one isn't necessary- all paperwork, tags and numbers will match. This is simply a way for them to get more money. 4. Lots of hidden pricing adds up. When sitting in front of the initial funeral sales-person going over your desires, make sure to ask "how much does that cost" as to not get stuck with hidden fees. 5. Never tell a funeral home how much money you have to spend. They are trained to sell and use specific verbiage to work your emotions-therefore it is always best to send someone who knows what you want-but that has a clear head and is not emotionally unstable. Ok, overall - Best Funeral Services was great. They handled everything wonderfully and because I was able to stand in and had the knowledge to ask the correct questions - things were easy. P.S. I am still awaiting my father's death certificate which the funeral home will charge you to get it. Hopefully I can update once received. 1 star missing due to the cons. Sending my condolences to you and yours and hope for those who are reading this to know that death is a part of life & when it's my turn - I'll be happy to know - In Jesus Christ - I will not die; but instead live. Peace to you.

Thank you for the update Spencer. From your reply, your establishment was mislead during…read morepreparations. Everyone deserves to be treated with respect and staff should have been impartial. Staff stopped family from entering at the beginning of services. At the end, your staff cursed and told everyone to leave. I am only posting about what I personally observed. As you will see in your security footage, it was the family that gave 'warning' that began the disturbance outside. I understand, in your profession, some services can be challenging. However, there are always two sides to a story. Maybe hear people out before judging and show compassion to everyone involved. Thank you.

All staff were very caring and couldn't do enough for you. No matter the question, they found an…read moreanswer! The staff made the process much easier on all of us.

Some of the absolute rudest old women at this "business". There are HUNDREDS of funeral and…read morecrematoriums I would recommend before I EVER sent a loved one here. Avoid this place at all costs -- your loved ones deserve better.

This was the first unexpected death that I was responsible for. The Messinger Staff took all the…read moreresponsibility off my shoulders. They made everything easy, including offering resources to other after death tasks that were beyond their ability. Out of all the places I looked at, Messinger was the most well kept and friendly place I found in the valley. Thank you for all that you do!

The Messinger family has cared for three generations of our family. In a way that makes the…read moreMessinger family a part of our family. We literally hand-over of loved ones, and trust all will be handled properly. Messinger's has never failed. Period.

From the very first phone call, David at Wyman provided terrific care and professionalism. I was…read morecoordinating everything long distance, and David handled everything with extreme kindness, and compassion. David guided me through every step with patience, kindness, and genuine empathy. He was always responsive, and available to answer questions or help with anything that came up along the way. I also felt the prices were reasonable. I am grateful to David and Wyman for helping me honor my loved one with compassion and care. I would wholeheartedly recommend them to anyone, including and especially when coordinating arrangements from out of town.

Losing someone is one of the hardest experiences anyone can go through. When my mom passed away in…read more2021, this funeral home handled her cremation with such compassion that it stayed with our family. My dad was so comforted by the way they cared for her that he told us he wanted to be cremated there as well when his time came. When we recently lost him, we handled everything over the phone, and even from a distance the staff's kindness came through clearly. They were patient, understanding, and incredibly respectful throughout the entire process. Every conversation felt personal, never rushed, and they made sure we understood each step. Even without walking through their doors, we felt supported and cared for. What meant the most was how consistent their compassion was -- years apart, for both of my parents. They treated our family with genuine warmth and professionalism, and it brought real comfort during two of the hardest moments of our lives. I'm deeply grateful for the care they provided, and I would wholeheartedly recommend them to anyone looking for a funeral home that truly understands how to support families with dignity and kindness.

service is ok if you want the very bottom line, service you get ashes in a tied plastic bag . when…read moremy dog passed i had her cremated through the animal hospital she was returned to me in sealed plastic bad in purple pouch and a oak box much better service than national cremation so my opinion on national cremation is 2 star if that

I was always treated with respect. My wife, who passed away, was always referred to with dignity…read more Communication from Debra was thorough--I was always informed of what would happen next. I highly recommend the National Cremation Society. I think anyone would be pleased with their service.

I am writing to post a complaint regarding my recent experience with Advantage Golden Door and its…read morerepresentative, Francisco Osornio. I initially contacted Advantage Golden Door to inquire about coverage on an existing policy. Specifically, I needed a policy that included mileage coverage for the transportation of a body beyond 35 miles. This was the primary reason for my call and the main feature I was seeking. During a 43-minute phone conversation with Francisco Osornio, the topic of mileage was briefly mentioned, and I recall him referencing 75 miles at one point. However, this was not clearly explained, emphasized, or verified. At no time did he explicitly state that the policy he was offering did not match the coverage I had called about. There was no clear confirmation or verification that the policy he was selling was not what I had originally called for, nor did he verify that I understood this difference before proceeding. He never clarified, "You are asking for coverage A, but the only policy available is coverage B -- is that acceptable to you?" Instead, he proceeded to finalize the sale and accepted my payment. When I later contacted him to request documentation confirming the mileage coverage, he provided only a pamphlet that contained no detailed information addressing my specific concern. When I pressed further, he eventually admitted that the policy he sold me did not include the coverage I had originally requested. When I expressed that this was not what I believed I was purchasing, he responded, "Well, I told you." While mileage may have been briefly mentioned during the call, it was not made plainly clear that the policy did not meet my stated need. There was no effort to ensure that I fully understood I was not receiving the coverage I specifically called about. I attempted to resolve the issue by asking to involve management. Francisco stated he was driving and would handle it and get back to me after speaking with a manager. I never received a follow-up call. Subsequent attempts to reach him went unanswered. When I called Advantage Golden Door directly, my call was routed to the front desk, where a man answered, said "goodbye," and disconnected the call. This entire experience has been deeply frustrating and concerning. Insurance policies dealing with the transportation of remains are sensitive matters involving loved ones and end-of-life arrangements. The lack of transparency, professionalism, and follow-through I experienced is alarming and disheartening. I strongly advise anyone reading this to carefully reconsider and look elsewhere for these services. Update: I tried to cancel the prepaid services they sold me within the 30-day cancellation window, but I haven't been able to reach anyone. I received a message from Francisco Osornio's manager, but I have yet to speak with her. I have tried contacting them for over a week. They take messages, but they haven't called me back. I wish I had seen some of these reviews before I furthered any services with them.

The manager at this company Mickie is HORRIBLE. She caused such stress to my mom after her husband…read morepassed away. Held ashes for over a month with no contact to my mother at all, said my mother signed a document that my mother never signed & then refused to show us the document. She is rude, unprofessional & refused to give me the name of the manager above her for us to talk to. She told my mom to come pick up ashes today after I called SEVERAL times & then Mickie wasn't even there & my mom has to go back again tomorrow. Her hospice nurse had to be cancelled for this. Mickie has caused my mother & myself horrible stress. She's refusing to provide documents that my mother has a right to have. I wouldn't recommend this funeral home to ANYONE!