I never thought I'd be writing a review of a funeral home, but I want people to know about my…read moreexperience. My parents were kind and smart enough to make advance arrangements with Memorial Park many years ago. Even in that situation, planning for a funeral is a difficult and emotional task. The folks at Memorial Park understand this and were a total blessing to us. When my mother passed away, I called around 5:30 on a Friday, thinking no one would be there and that I'd have to try again on Monday. I left a message and, within a few minutes, Eric returned my call. He was kind, professional and compassionate. He took some information about my mom and let me know that her body was in their care. They use that word a lot - care - and it's appropriate, because I and my family received the best of care from them from start to finish. We provided preliminary information to Eric and made an appointment for Saturday to come in, sign papers, and make decisions and arrangements When you walk into the office at Memorial Park, you will always be greeted by someone who is very professional and courteous. They will offer you water, snacks and a comfortable seat before showing you to a consultation room. Melanie and Kristen were our primary points of contact, but over the course of weeks, I worked with many people, and they were all absolutely fantastic. Melanie was our funeral director, so she helped us take care of arrangements for mom's cremation (paperwork, etc), getting death certificates, and helping us arrange the memorial service. She was responsive (even returning emails on her days off) and delightful to work with. My mom wasn't affiliated with a church, so we used the facilities at Memorial Park for her service and a reception. The facilities are beautiful. When I arrived on the day of mom's service (we brought our own food in for the reception, but you can have caterers deliver food and drink as well), the chapel was already set up. Flowers had been placed, a guestbook and prayer cards were there. Georgia Devero set up/break down the reception room, and she was a blessing, attending to every detail. Rachel Troutt was the funeral director who was on duty when we had mom's service, and she was amazing as well. Attentive to every need, on top of every minor detail. Two older gentlemen - Roger and Frank - were also there to assist and did a fantastic job attending to anything and everything we needed plus acting basically as ushers for the service. The facility has audio/visual capabilities, and we developed a DVD with a slide show of pictures coordinated with music. Rachel did a great job executing on that portion of the service, queueing up everything perfectly. We had also set up photos and albums of mom in the back of the chapel for people to look at as they came in and left. While we were receiving attendees in the reception room, Roger and Frank took everything down and packed it carefully away for us in bags to help make it easier for us to take everything home when we left. They even helped move the flowers from the service over to my parents' niche after the service, carrying a big wreath of flowers on a brutally hot August day. When my mother's remains were ready, we scheduled an internment service to place them in the niche my parents bought, where my dad's ashes were already laid to rest. Again, Kristin and Rachel were on-hand to help. It was raining cats and dogs, and when we got there, they had everything set up in a place indoors where we could say a few words and not get wet. They even had a cooler of bottled water for us. After the ceremony, we needed to take the ashes over to the niche, and it was still storming outside. Rather than have us all get wet, Rachel and Kristen walked back to the funeral home and brought back umbrellas for everyone so we could walk to the niche without getting wet. I could go on and on about these folks. Every single person we came in contact with was absolutely professional, helpful and compassionate. I can't imagine that their jobs are easy but they do a great job. They are also very tightly integrated. Each person has a different function and sometimes they cover for each other, but they never once dropped the ball. I must also mention that funeral homes sometimes have a reputation for trying to sell you things you don't need/want and trying to take advantage of you during an emotionally vulnerable time. At no time did that happen with Memorial Park. While we had plans in advance, they still could have upsold us on things but never did. They laid out options, let us make choices and answered questions helpfully and honestly, even giving us tips to save on the few costs not covered by my parents' plans. They made the worst experience of my life bearable, helped me when I needed it, and gave me things I didn't know I needed to make it easier. I consider them a true blessing. Thank you, Memorial Park and bless you all!

From the moment you walk in the door You are treated with…read morerespect, kindness Cookies.I had my husband interned Reserve a room and funeral arranged Catering.Thr funeral director Annie As well as more then helpful staff. Deserve a five star rating.Please consider for your loved one who Five Star Rating

From the very first call, Sunset Point was wonderful. They responded quickly and made sure to lay…read moreout the process step by step. Losing a loved one is difficult and Mimi our Funeral Director was a dream to work with. Sunset Point was referred to our family by a trusted friend who used them in the past, as well as a trusted funeral director in our home town. We are so happy we decided to select them to handle the cremation of our beloved. Their pricing is great and everything is done electronically which made things easier being out of state. There are plenty of places to choose from in Clearwater but Sunset Point is a fraction of the cost. We were pleasantly surprised to find their service to be top notch from start to finish. They are professional and responsive and put us at ease. We wouldn't hesitate to recommend Sunset Point and Mimi. They helped us during an extremely difficult time and made the process go smoothly.

Nothing but good to say about Sunset Point Funeral Home and this is why I'm giving 5 stars…read more 2020 has been tough, and especially tough when you loose a loved one. When my Mom passed away this past Summer, I stopped into this Funeral Home and was greeted kindly and with respect. Andrew made us feel at home and took care of all arrangements from even our first phone call. You see, I promised my Mom she would be out of the hospital by the weekend, and while it was a very crazy situation, he didn't hesitate to go pick her up and handle everything without even a contract signed. Yes, even though this was probably one of the worst moments of my life, Andrew and his staff were at least the peaceful part of the whole process. While we never want our loved ones to die, and if you're reading this review looking for someone to handle everything with compassion and respect, I wouldn't hesitate to use Mr Winterkorn's services.

It's taken me a little bit of time to write this but my experience here deserves to be recognized…read more My mom recently passed away and I found Heritage Funeral Care through a Google search. From the moment I called I knew I had found the right place to take care of my mother's final arrangements. I initially spoke with Steven who listened to me in regard to what I wanted and he then explained how everything would move forward. Most of my correspondence after that was with his wife Ashley. She was so helpful and above all, extremely patient. She also helped me with things such as obtaining death certificates and creating a prayer card/program honoring my mother. The price for their services was very reasonable and one thing that really stood out to me is that they in no way at all ever tried to push things on us that we didn't need. When I finally got to meet Steven and Ashley it was like meeting some lost long relatives. They were the sweetest and just so kind. For most people, losing a loved one is one of the worst things to endure but thanks to Steven and Ashley they made things easier and a little less painful. An added bonus is it is Veteran owned and operated. I highly recommend Heritage Funeral Care when it comes to your loved one's final arrangements.

During this difficult time, Tiki was very helpful and patient; she is a hard worker and excellent…read moreat her job. All charges and procedures were followed exactly as explained on the initial call. No surprises. The urn was hand delivered to my home by Tiki, which is a special added service (included in the price). If a loved one has passed and you're looking for cremation service, I highly recommend.

Marybeth's wonderful and delightful presence made the experience extremely comfortable. She…read moreguided me through every step, explaining the quality of services provided and what I wanted for my funeral arrangements. Thank you! Ms. TSmith

Marybeth offered great customer service. She gave us very specific information down to the details.read more

Our family suffered a recent, unexpected loss of our father which catapulted us into the realm of…read morehaving to choose a cremation service. We received a list from the hospice nurse and, honestly, started with Florida Direct Cremation because of their location in St Pete. I have to say, it feels like it was divine intervention. From the very beginning Theo was compassionate and caring. He took the time to walk me through the process and helped answer all of my questions. I knew right away they were the right choice for our family's needs. Florida Direct Cremation is a small, family-owned business and you can tell by the attention and care they provide. Theo notified us when our father was in their care, he assisted with providing our father with honors given to a military veteran, and he stayed in contact with any updates in the process. I felt confident in entrusting them with our father. In terms of value, honestly, we did not do a lot of looking around since Florida Direct offered what we needed and nothing more. We did not need a big funeral home. We needed a service provided by someone who we could trust. I appreciate how Florida Direct Cremation does some of the leg work in notifying social security as well as mailing the death certificates to me (out of state). That and the wonderful customer service made Florida Direct Cremation a great value and great fit for us. Thank you, Theo. In this absolute dumpster fire of a situation (Google Florida "Free Kill" Law and schedule your surgeries out of state, you're welcome), Theo was a bright spot. He was compassionate, knowledgeable, kind, and patient. Theo, you made a terrible situation less terrible. Thank you.

Theo was outstanding from the very beginning. Professional, thoughtful, not pushing any decision or…read moreproducts. The cost was competitive especially compared to funeral home pricing. If your loved one passes in Florida and you want to perform cremation, this company is exceptional!

Caring and supportive staff. A very gracious and beautiful rooms available. We really appreciated…read morethe explanations of the services that were provided and we felt comfortable about our decisions. Frank and Theodora Savetz

My husband and I canceled our contracts a week after signing. I was told someone would call the…read morenext dat. That was a week ago. I sent cancellations by mail. I'm still waiting for my refund. I tried to include photos of receipts from post office and cancellation certificates but there's nowhere to do so.

The only bright spot in our experience with Anderson-McQueen Funeral and Cremation Centers for my…read moremother's services was Archie. He is truly an angel. Unfortunately, Bri could not have been worse--cold, unprofessional, and lacking compassion. I honestly cannot give this company even one star. From the beginning, I had to correct errors in the paperwork. While they were minor typos, it was upsetting to deal with mistakes while grieving. More concerning was that I was not presented with options during planning; I was guided toward specific choices, and only when I asked questions were alternatives mentioned. When I brought in my mom's clothes and belongings, other staff greeted me kindly. Bri did not. I had to introduce myself. She showed no warmth, said nothing about taking good care of my mother, and focused only on reprinting a contract--twice--because it wasn't correct. When I left, there were no reassuring words about the service or my mom being in good hands. Two business days passed after I forgot my credit card when updating paperwork, and no one called. Then, after 5:00 p.m. on Friday, I received a message asking me to call back quickly to make payment before they left. There were no words about the upcoming service--only about money. The church service was beautiful. However, when we arrived at the cemetery (after lingering slightly at church), my mother had not yet arrived. We waited a long time before the hearse finally came. We were given no explanation. At the gravesite, some male family members helped with the casket, and Bri spoke to them in an abrupt, directive manner, as if she did not realize this was their grandmother. She then asked me--at the gravesite--if we planned to stay for the lowering of the casket. That question should have been addressed during planning, not at that moment. When it was time to lower my mom, Bri began picking flowers off the spray we had purchased and handed them to us to toss in afterward. It was upsetting to watch her dismantle the arrangement in front of us. That could have been done beforehand. After the burial, she approached me--not to offer condolences--but to ask if I could come in Monday to settle the account. Over the weekend, we looked through sympathy cards and realized no one could find the guest book. On Monday I emailed Bri asking if the funeral home had it--no response. Tuesday morning I emailed Archie, who responded immediately. Shortly after, Bri called to say she had the guest book and I could pick it up when I came in to settle the account. We had been searching for it all weekend. She had taken it and never informed us. When I expressed my frustration, she did not apologize. Instead, she said she felt she had not been treated well at the service. I reminded her that we were the grieving family and that her role was to support us. She refused to deliver the guest book to my father and said I would need to pick it up when I came for the death certificates (which are still not ready). When I later asked about flower order cards from their website so we could properly thank people, she said she had those as well and that I could pick them up at the same time. It feels completely inappropriate that we must retrieve these meaningful items ourselves, especially after they were withheld without communication. Archie was kind, gentle, and compassionate--but one good employee cannot make up for Bri's rudeness, lack of empathy, and unprofessional conduct. She is in the wrong profession, and I sincerely hope management provides her with proper training so no other family experiences what we did. I also do not understand why there is an additional $10 charge per death certificate on top of already substantial funeral costs.

Suzie Baumann handled funeral arrangements for my brother while she was at Anderson Mc Queen…read moreFuneral Home. I found Suzie to be an expert in her field, very knowledgeable and efficient, and incredibly helpful and accommodating. She seamlessly guided us through all the necessary paperwork with kindness and great respect. Her thoughtful recommendations were solely based on our personal situation and reflected great experience. I also found Suzie to be one of the most kind, gentle, and compassionate people I have ever had the pleasure to work with. This was the 4th funeral in our family that was handled through Anderson McQueen and we could not have been more pleased and grateful for Suzie's care.