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    Nephrology Associates

    5.0 (1 review)

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    9 years ago

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    Nephrology Associates MD PC

    Nephrology Associates MD PC

    2.0
    (1 review)
    8.2 mi

    I liked Dr. Goel and thought she was professional and thorough during my first office visit (hence…read morethe 2 stars). This review is not specifically about her. A week later a staff person from her office left me a voicemail about following up on a lab test order and, when I called back, her attitude and tone were snarky on the phone from the start. I explained that I'd gotten the voicemail and did not see a test order in my paperwork. She replied in what felt like a sarcastic tone that she wouldn't be able to address my question if she didn't know who she was talking to, rather than just simply asking for my name and birth date. Then she insisted the order had been given to me and when I repeated that I didn't have it (I'm careful about paperwork), she continued to make this claim. I finally interrupted her and said that, well, I didn't have it. She responded in a huffy voice that they would have to do another order and where did I want to go? I didn't know offhand where the closest lab was and I got the same tone when she stated that she couldn't do an order if I didn't give her a location. I said I would get a location and fully intended to call back but, after hanging up, I realized how tense I felt after that interaction. I called back and said that because of this rudeness, I was going to ask my PC provider for another nephrologist recommendation. I have never done that before, but this was my initial interaction with this office and I knew that I did not want to ever go back there and experience such behavior again.

    Nephrology Associates - nephrologists - Updated August 2026

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