we had a tenant that brought in some unwanted pesky little pests. the service was fast and…read moreefficient and he came back to check the treatment results. I highly recommend

The exterminator came back quickly when we complained about a rodent in our garage...he made no…read moreexcuses and came right over. Good job!

A year ago I wrote a wonderful review for Orkin. They have changed and not for the better. There is…read moreno communication. You cannot get anyone on the phone. I will be switching services. When I made my appointment, I made sure they knew to call before they came. They said they were coming between four and six. The guy got there 2 1/2 hours early and the tech said he was not driving two hours back to the shop just to come back here. never called me to say he was on his way. He barely did anything while he was there and I called to have them come back out to finish and had to cancel. There was no one to speak to so I left a message. I also made sure to call in the morning and speak to someone to let them know I needed to reschedule. lo and behold, they showed up anyway and never called like I told them I needed them to do. I learned they are now owned by corporate not by anyone that gives two s****. I will now find a smaller company that cares and has better communication.

never received a reply for information. Sent an inquiry for basic annual inspection, but never…read morereceived a call or an email.

I met the Colwell man who takes care of my rental for the first time yesterday. Ken was great,…read moreasked questions, seemed truly interested in making sure the problem is taken care of. Professional and gentlemanly.

From the owner: Offering Residential, Commercial & Industrial Pest Control Services…read more Colwell Termite & Pest Control is a family owned & operated company that has been offering services in Scranton and the surrounding areas including Mountain Top, Wilkes-Barre, Pittston, Old Forge, Honesdale, Stroudsburg, Pocono and more, since 1981.

I have had my ups and downs with Terminex, however, one technician keeps me with them, Kayla…read more Kayla is kind, responsible, and excellent at her job. You can count on her to keep you informed of when she is coming, when she gets there, issues she sees while visiting (mosquito, tick, and general pest control services), as well as the exact services she does. Without a doubt, best technician from Terminix in NEPA!

Supposed to provide service today, but never showed up and never called to cancel. Giving them a…read moresecond chance on Monday. Just in case something was truly beyond their control. Frustrating.

Service is bad. Consistantly miss appointments. Despite paying $50 monthly still have issues due…read moreto neighboring apartment.

We used ehrlich insect spray for a number of years at lake harmony pa and it went smoothly. However…read morein 2023, the prices have gone way up ($750 for 3 sprays in the home), and customer service has gone way down. We called ehrlich since august to modify our plan, and it seems there are phone agents to take our requests and generate "tickets" that have to go to the "district manager" to make the reduction of service. Three calls to ehrlich in august and October produced no communication back to effect these changes from the district manager. We continued to be billed hundreds of dollars for services that we asked to be discontinued in august and then had to ask to dispute these costs. There is a total disconnect between agents who take customer calls at ehrlich and generate tickets, and follow up and communication from second sept at ehrlich district managers to enact/ agree with changes. Left hand does not work with right hand at ehrlich and customers are stuck without service. I do not recommend this company given poor customer service and response service.

Excellent service, the technician was friendly and helpful. Explained what he was going to do and…read morehe thoroughly solved my issue with the underground wasps nest. Thank you Pest Rangers.

If you need a reliable exterminator in the Poconos, look no further than The Pest Rangers. They…read moremanage both my personal home and my rental property with incredible professionalism. Whether it's tackling a giant swarm of carpenter ants or preventing mice in the crawl space, their team is knowledgeable and thorough. Andrew and Krystle are absolute stars--always responsive and helpful with gate access and scheduling. It's rare to find a team that stays so current on training and truly knows their pests. A 5-star experience every time!

Bad parking blocks driveway when asked to move he moves truck 4 inches, called office he would not…read moremove one more inch & sat for 20 minutes spitefully I would use a more professional pest control

I initially signed up with Procor Pest Control last year and was very impressed and pleased with…read moretheir services. I'm on the 365 plan which has been working well since being a customer. My Procor representative Gregg is awesome. He is punctual, professional, respectful off my home, knowledgeable, and kind. I found a mice in my home 12/7/21, and left a message on the answering machine, which Molly returned the call first thing this morning, and had Gregg on the job. Gregg was punctual as usual, pleasant, and got to work, searching my home for open holes where mice could come in. Gregg explained step by step each procedure that was being done to correct this mice problem. Gregg showed empathy and concern with my issue, and assured me that he would do his best to cover holes, and place baits inside and out where the possible exposure occurred. Gregg was awesome. By the time Gregg left my home, I was calmer and was more aware of what I needed to do to combat this mice problem. I'm very very pleased with Procor services and their representative Gregg in doing an amazing job. I surely would recommend Procor to friends and family. Gwen Wilson