Got back to me quickly. Set a time came out for under ground bees. Did a great job sprayed around…read morethe outside of the house also. Good pricing too. So happy to have my yard back.

Responded immediately and stopped the same day to assess the issue and identify the problem area.read more

A year ago I wrote a wonderful review for Orkin. They have changed and not for the better. There is…read moreno communication. You cannot get anyone on the phone. I will be switching services. When I made my appointment, I made sure they knew to call before they came. They said they were coming between four and six. The guy got there 2 1/2 hours early and the tech said he was not driving two hours back to the shop just to come back here. never called me to say he was on his way. He barely did anything while he was there and I called to have them come back out to finish and had to cancel. There was no one to speak to so I left a message. I also made sure to call in the morning and speak to someone to let them know I needed to reschedule. lo and behold, they showed up anyway and never called like I told them I needed them to do. I learned they are now owned by corporate not by anyone that gives two s****. I will now find a smaller company that cares and has better communication.

never received a reply for information. Sent an inquiry for basic annual inspection, but never…read morereceived a call or an email.

Bad parking blocks driveway when asked to move he moves truck 4 inches, called office he would not…read moremove one more inch & sat for 20 minutes spitefully I would use a more professional pest control

I initially signed up with Procor Pest Control last year and was very impressed and pleased with…read moretheir services. I'm on the 365 plan which has been working well since being a customer. My Procor representative Gregg is awesome. He is punctual, professional, respectful off my home, knowledgeable, and kind. I found a mice in my home 12/7/21, and left a message on the answering machine, which Molly returned the call first thing this morning, and had Gregg on the job. Gregg was punctual as usual, pleasant, and got to work, searching my home for open holes where mice could come in. Gregg explained step by step each procedure that was being done to correct this mice problem. Gregg showed empathy and concern with my issue, and assured me that he would do his best to cover holes, and place baits inside and out where the possible exposure occurred. Gregg was awesome. By the time Gregg left my home, I was calmer and was more aware of what I needed to do to combat this mice problem. I'm very very pleased with Procor services and their representative Gregg in doing an amazing job. I surely would recommend Procor to friends and family. Gwen Wilson

I used this company for a few years to treat a log house every Spring for carpenter bees. Each…read moretime, it took weeks after the treatment until I didn't see any more carpenter bees flying around. They informed me it takes a couple of weeks for the pesticide to kill them all. I came to learn the bees were still alive and, in their life cycle, would go dormant, burrowed in the wood until the next Spring. The last year I used this company, I had the knowledge and called them back and told them there were bees were still flying around my eves and they obviously needed more treatment. They ignored my calls and wouldn't return my voicemails. I was working during one of the treatments and my neighbor reported there were two teenagers (or so they looked), and they were screaming about the carpenter bees coming towards them. Carpenter bees don't sting. A real exterminator wouldn't flinch. You can't expect good exterminator services from unexperienced workers who are scared of carpenter bees, for God's sake. This company doesn't know what they are doing, they have unskilled workers, they don't stand behind their work. I use Erlich now and am very pleased. If there are any bees still alive after treatment, I call and they come back and treat again. The caliber of the work is sooo much better. Terrible exterminator service. Anyone else is a better alternative. Run, don't walk .... away from this company!

Do not trust these people. They do not spray thoroughly, don't check if there are mice or if you…read moreneed new bait in your ceilings or boxes, have no concern for the customer when you mention you have a problem, they don't discuss it with you and are always late for their appointments. Every time someone comes it is a new person, they don't know anything, have to call their manager. Select someone else.

Shout out to my guy Steve! Very professional, thorough and nice! I look forward to our scheduled…read moreservice. He always has a big smile on his face!

If you need a reliable exterminator in the Poconos, look no further than The Pest Rangers. They…read moremanage both my personal home and my rental property with incredible professionalism. Whether it's tackling a giant swarm of carpenter ants or preventing mice in the crawl space, their team is knowledgeable and thorough. Andrew and Krystle are absolute stars--always responsive and helpful with gate access and scheduling. It's rare to find a team that stays so current on training and truly knows their pests. A 5-star experience every time!

I met the Colwell man who takes care of my rental for the first time yesterday. Ken was great,…read moreasked questions, seemed truly interested in making sure the problem is taken care of. Professional and gentlemanly.

From the owner: Offering Residential, Commercial & Industrial Pest Control Services…read more Colwell Termite & Pest Control is a family owned & operated company that has been offering services in Scranton and the surrounding areas including Mountain Top, Wilkes-Barre, Pittston, Old Forge, Honesdale, Stroudsburg, Pocono and more, since 1981.

Service is bad. Consistantly miss appointments. Despite paying $50 monthly still have issues due…read moreto neighboring apartment.

We used ehrlich insect spray for a number of years at lake harmony pa and it went smoothly. However…read morein 2023, the prices have gone way up ($750 for 3 sprays in the home), and customer service has gone way down. We called ehrlich since august to modify our plan, and it seems there are phone agents to take our requests and generate "tickets" that have to go to the "district manager" to make the reduction of service. Three calls to ehrlich in august and October produced no communication back to effect these changes from the district manager. We continued to be billed hundreds of dollars for services that we asked to be discontinued in august and then had to ask to dispute these costs. There is a total disconnect between agents who take customer calls at ehrlich and generate tickets, and follow up and communication from second sept at ehrlich district managers to enact/ agree with changes. Left hand does not work with right hand at ehrlich and customers are stuck without service. I do not recommend this company given poor customer service and response service.

Happy with service. Fair price. Responsive. Will be contacted again if pest problems arise.read more