Got back to me quickly. Set a time came out for under ground bees. Did a great job sprayed around…read morethe outside of the house also. Good pricing too. So happy to have my yard back.

Responded immediately and stopped the same day to assess the issue and identify the problem area.read more

A year ago I wrote a wonderful review for Orkin. They have changed and not for the better. There is…read moreno communication. You cannot get anyone on the phone. I will be switching services. When I made my appointment, I made sure they knew to call before they came. They said they were coming between four and six. The guy got there 2 1/2 hours early and the tech said he was not driving two hours back to the shop just to come back here. never called me to say he was on his way. He barely did anything while he was there and I called to have them come back out to finish and had to cancel. There was no one to speak to so I left a message. I also made sure to call in the morning and speak to someone to let them know I needed to reschedule. lo and behold, they showed up anyway and never called like I told them I needed them to do. I learned they are now owned by corporate not by anyone that gives two s****. I will now find a smaller company that cares and has better communication.

never received a reply for information. Sent an inquiry for basic annual inspection, but never…read morereceived a call or an email.

Shout out to my guy Steve! Very professional, thorough and nice! I look forward to our scheduled…read moreservice. He always has a big smile on his face!

If you need a reliable exterminator in the Poconos, look no further than The Pest Rangers. They…read moremanage both my personal home and my rental property with incredible professionalism. Whether it's tackling a giant swarm of carpenter ants or preventing mice in the crawl space, their team is knowledgeable and thorough. Andrew and Krystle are absolute stars--always responsive and helpful with gate access and scheduling. It's rare to find a team that stays so current on training and truly knows their pests. A 5-star experience every time!

I used this company for a few years to treat a log house every Spring for carpenter bees. Each…read moretime, it took weeks after the treatment until I didn't see any more carpenter bees flying around. They informed me it takes a couple of weeks for the pesticide to kill them all. I came to learn the bees were still alive and, in their life cycle, would go dormant, burrowed in the wood until the next Spring. The last year I used this company, I had the knowledge and called them back and told them there were bees were still flying around my eves and they obviously needed more treatment. They ignored my calls and wouldn't return my voicemails. I was working during one of the treatments and my neighbor reported there were two teenagers (or so they looked), and they were screaming about the carpenter bees coming towards them. Carpenter bees don't sting. A real exterminator wouldn't flinch. You can't expect good exterminator services from unexperienced workers who are scared of carpenter bees, for God's sake. This company doesn't know what they are doing, they have unskilled workers, they don't stand behind their work. I use Erlich now and am very pleased. If there are any bees still alive after treatment, I call and they come back and treat again. The caliber of the work is sooo much better. Terrible exterminator service. Anyone else is a better alternative. Run, don't walk .... away from this company!

Do not trust these people. They do not spray thoroughly, don't check if there are mice or if you…read moreneed new bait in your ceilings or boxes, have no concern for the customer when you mention you have a problem, they don't discuss it with you and are always late for their appointments. Every time someone comes it is a new person, they don't know anything, have to call their manager. Select someone else.

Bad parking blocks driveway when asked to move he moves truck 4 inches, called office he would not…read moremove one more inch & sat for 20 minutes spitefully I would use a more professional pest control

I initially signed up with Procor Pest Control last year and was very impressed and pleased with…read moretheir services. I'm on the 365 plan which has been working well since being a customer. My Procor representative Gregg is awesome. He is punctual, professional, respectful off my home, knowledgeable, and kind. I found a mice in my home 12/7/21, and left a message on the answering machine, which Molly returned the call first thing this morning, and had Gregg on the job. Gregg was punctual as usual, pleasant, and got to work, searching my home for open holes where mice could come in. Gregg explained step by step each procedure that was being done to correct this mice problem. Gregg showed empathy and concern with my issue, and assured me that he would do his best to cover holes, and place baits inside and out where the possible exposure occurred. Gregg was awesome. By the time Gregg left my home, I was calmer and was more aware of what I needed to do to combat this mice problem. I'm very very pleased with Procor services and their representative Gregg in doing an amazing job. I surely would recommend Procor to friends and family. Gwen Wilson

Great Service, so responsive, and easy to work with! Would definitely recommend to anyone!read more

great service, fair pricing and prompt service call HIGHLY…read moreRECOMMEND THIS COMPANY! I had rats in my crawl space, he even patched the entrance once they were eliminated.

Happy with service. Fair price. Responsive. Will be contacted again if pest problems arise.read more

I am a Rental Community Manager in Big Flats, NY. I received a phone call from tenants about wild…read moreanimal noises and arrived at their apartment around 11:30pm. Hearing the sounds, and automatically thinking it could be rabid animals, I sent the tenants to a hotel. It was late that night when I contacted Fur and Feathers. I assumed I would be pushed to an answering service. Instead I was sent to a company voice mail. (I do not like the answering services) I started leaving a voice-mail when lo and behold the office of Fur & Feathers was calling me! I explained the situation. The owner thoroughly explained what the company does, how things are handled, and the small (very small) fee to come determine what was wrong at the units. He scheduled to come out at his first availability, which was within 36 hours. He was prompt and professional- a very direct and energetic man. After all the dealings I had with him over the week, I would describe the owner as a reliable, fair, and friendly man who has passion for his career field. He immediately tracked where the animals were gaining entrance. I was impressed. I was also very glad the company has insurance, as he was jumping over lattice-sided outside steps onto a slippery, slightly-sloped, snowy and icy roof!! (Feb 2015) After the roof, he then tackled the determining factors from inside the unit. It turns out there were wild cats that took over the drop ceiling area! He was very knowledgeable and was extremely good at explaining how he determined what type of animal had come into the home. We went to my office on premises and discussed the services and fee. He was patient with my many questions and was thorough with his answers. I was happy to know the animals would be rescued and kept alive, although I was quite upset about the damages the animals caused. I gladly reached for my checkbook and paid a little over half of the bill to assure I could retain his services. Before he left, he was back on the roof setting cages to trap the animals. The company checked the cages daily to be humane, and removed the traps on the weekend because they would not be coming to check them. The company trapped then checked to see if there were more animals by placing a temporary removable cover while they kept the traps in place. After making sure the animals were gone, they covered the entrance point permanently and started the clean-up from inside of the unit. In this case, they removed three huge trash bags of torn-up, urine-covered, and sprayed-upon insulation out of the drop ceiling. When they closed off the entrance point, there was a small section that was missed, but the owner of the company is thorough. On the clean-up day, the owner of F&F found a very small opening and covered it immediately. Nice to know that he double checks everything that he does and was honest and upfront about it. (I wouldn't have known...) I had at first considered hiring a local non-professional to assist me instead of Fur & Feathers. Let's see...Costs: traps and food, daily checking, removing the animals, possible rabies or animal attacks, dependability, God knows what else, clean up and removal of all that nasty insulation, material to cover the entrance point, the ability to locate the entrance point.... Geez, I would have had to pay double what I paid Fur and Feathers to do it on my own with a non-professional. (And, anyway, someone not acquainted with wildlife or dealing with working on a roof could have gotten hurt...) I am so happy I went ahead and hired Fur & Feathers. :-) I made the remainder of the payment on the same day of clean-up. I was pleased to have received electronic invoices/payment receipts. The owner kept in contact with me over the phone as the job happened. Total time: 1 week Tue - I called Thu - They came and set traps Fri - Continued with checking traps then removed traps for the weekend and set up temp barrier Mon - checked barrier and closed up entrance Tue - clean up and removal I even have a warranty on work performed. VERY nice!! Reasonable Price Great communications Direct and friendly mannerisms Dependable It was a worry free process. The company took care of everything! Heaven forbid I need wildlife services in the future, but if I do, I will use this company. I am absolutely 100% pleased with services from Fur & Feathers.

I had a skunk infestation in the crawlspace of our addition in February 2025. After trapping and…read moreremoving the skunks, they recommended I get the wire mesh around the crawlspace to prevent reentry. Well, the mesh wasn't put on correctly, It ran short of the full perimeter of the addition, and it wasn't properly secured at the top, under the vinyl siding in several places. I notified Fur and Feathers on multiple occasions. Initially, I was told they'd be out to fix it last June. They never showed up. I contacted them twice more last July (2025) as an animal (or animals) had broken a seam in the mesh and pulled it open. Again, no response. In February this year, I emailed them again, letting them know that the work wasn't done correctly and animals were pulling it apart where the it wasn't secured under the siding. Again, my emails were ignored. This morning I went out and there's a hole punched through in the foundation of my house at the very point about which I'd been telling them for 11 months. Now, not only does the mesh need to be repaired, but the foundation of the house. I cannot recommend this business, and would advise people not to use their services. In total, between animal removal and the meshing, I paid $1,200, and the problem has not been resolved -- on top of which I now have a gaping hole in the side of my foundation due to animal entry.