Got back to me quickly. Set a time came out for under ground bees. Did a great job sprayed around…read morethe outside of the house also. Good pricing too. So happy to have my yard back.

Responded immediately and stopped the same day to assess the issue and identify the problem area.read more

A year ago I wrote a wonderful review for Orkin. They have changed and not for the better. There is…read moreno communication. You cannot get anyone on the phone. I will be switching services. When I made my appointment, I made sure they knew to call before they came. They said they were coming between four and six. The guy got there 2 1/2 hours early and the tech said he was not driving two hours back to the shop just to come back here. never called me to say he was on his way. He barely did anything while he was there and I called to have them come back out to finish and had to cancel. There was no one to speak to so I left a message. I also made sure to call in the morning and speak to someone to let them know I needed to reschedule. lo and behold, they showed up anyway and never called like I told them I needed them to do. I learned they are now owned by corporate not by anyone that gives two s****. I will now find a smaller company that cares and has better communication.

never received a reply for information. Sent an inquiry for basic annual inspection, but never…read morereceived a call or an email.

I used this company for a few years to treat a log house every Spring for carpenter bees. Each…read moretime, it took weeks after the treatment until I didn't see any more carpenter bees flying around. They informed me it takes a couple of weeks for the pesticide to kill them all. I came to learn the bees were still alive and, in their life cycle, would go dormant, burrowed in the wood until the next Spring. The last year I used this company, I had the knowledge and called them back and told them there were bees were still flying around my eves and they obviously needed more treatment. They ignored my calls and wouldn't return my voicemails. I was working during one of the treatments and my neighbor reported there were two teenagers (or so they looked), and they were screaming about the carpenter bees coming towards them. Carpenter bees don't sting. A real exterminator wouldn't flinch. You can't expect good exterminator services from unexperienced workers who are scared of carpenter bees, for God's sake. This company doesn't know what they are doing, they have unskilled workers, they don't stand behind their work. I use Erlich now and am very pleased. If there are any bees still alive after treatment, I call and they come back and treat again. The caliber of the work is sooo much better. Terrible exterminator service. Anyone else is a better alternative. Run, don't walk .... away from this company!

Do not trust these people. They do not spray thoroughly, don't check if there are mice or if you…read moreneed new bait in your ceilings or boxes, have no concern for the customer when you mention you have a problem, they don't discuss it with you and are always late for their appointments. Every time someone comes it is a new person, they don't know anything, have to call their manager. Select someone else.

My intial contact with Joe Lalko the owner of JL Pest Control proved to be great luck on my part. I…read morefound him online after a recent move to Wilkes Barre. I had scratching in my ceiling. He was very helpful and spent time helping me determine the problem. After an investigation through my whole home, not only where the noise was coming from, he identified in short order that it was a rogue squirrel who had found his way into my chimney and was in a panic... Problem solved. While checking the entire house we discovered some old termite tunnels with recent activity in places I would have never looked. He did an immediate spot treatment and came back to do my entire home for a full termite treatment. He did a clean and very professional job. He was thorough and caused little disruption while working. He cleaned up after himself thought-out the entire job which I really appreciate! I highly recommend him ... he is nice, professional, thorough answered all my questions and took all my calls, His fees were reasonable and very fair. I am completly happy with his service and will always call JL Pest Control moving forward for related services.

Great Service, so responsive, and easy to work with! Would definitely recommend to anyone!read more

great service, fair pricing and prompt service call HIGHLY…read moreRECOMMEND THIS COMPANY! I had rats in my crawl space, he even patched the entrance once they were eliminated.

Had a wasp nest that was I worried about. The owner was able to schedule me for the very next day…read more Came on time and the price was reasonable. Thank you so much! I will definitely call again if needed.

Chris is a great guy. Quick to respond, educated us on the issue we were having, and provided a…read moresolution to mediate the situation.

Service is bad. Consistantly miss appointments. Despite paying $50 monthly still have issues due…read moreto neighboring apartment.

We used ehrlich insect spray for a number of years at lake harmony pa and it went smoothly. However…read morein 2023, the prices have gone way up ($750 for 3 sprays in the home), and customer service has gone way down. We called ehrlich since august to modify our plan, and it seems there are phone agents to take our requests and generate "tickets" that have to go to the "district manager" to make the reduction of service. Three calls to ehrlich in august and October produced no communication back to effect these changes from the district manager. We continued to be billed hundreds of dollars for services that we asked to be discontinued in august and then had to ask to dispute these costs. There is a total disconnect between agents who take customer calls at ehrlich and generate tickets, and follow up and communication from second sept at ehrlich district managers to enact/ agree with changes. Left hand does not work with right hand at ehrlich and customers are stuck without service. I do not recommend this company given poor customer service and response service.

Excellent pest control service. Polite, knowledgeable and eradicated a hornets nest completely on…read morefirst visit. Very professional.

I am so very impressed by this company. Eric was more than helpful, honest, and amazing. It is…read morevery difficult to have moved out of state and still have a house in the area. I have always worried about trusting work to get done while I am away. However, I was in need of carpenter ant removal from a house I was renting out and I reached out to Eric. He was so responsive, helpful, honest, and trustworthy. I was very impressed. I feel very comfortable with him and his services and would highly recommend this company!