Today was my first time in this store. We're just over the border in KS. BUT this is now our go to…read morehardware store. Everyone was so kind and helpful. There was plenty of staff and the store was full. They had the most gorgeous hibiscus plants for sale. They also told me if they don't have what we need, they will do their best to order it for us. I was really impressed. Great job, Ace!

Today I visited Ace in Miami, OK, to have my #100 propane tank refilled. I know I still had about…read more10 gallons of propane in the tank, but according to the store manager the store policy is they charge for the size of tank not by how many gallons it takes to refill. In my case today, I had the tank refilled at another location and only needed 11 gallons. If I had refilled the tank at Ace Hardware in Miami, I would have paid for the remaining 10 or so gallons in the tank...which I already owned. I believe this policy is not right. The tank is able to be topped off and I should only pay for that amount. I have been a Ace customer for several years, but based on my experience today, I will not shop at Ace Hardware again.

They have just about everything and service is always cheerful. Defiantly a go to hardware in this…read morearea. I appreciate having them.

Very helpful and friendly people. The cat is cool also…read more They have a large verity of products which is helpful

Great store. Just enough to find what you need by not be overwhelmed by the big box shock. Because…read moresmaller stores like this have less, they curate only the best products, and very often even unique products not found elsewhere. Prices are still pretty close to the big guys. And if You've got a chainsaw or gas blower, etc, they are the best in the region with a dedicated shop for this.

Extremely disappointing Stihl service - Took an older and highly valued saw to them for a cleaning…read moreand tune. After a month, they still had "not gotten to it" Went to pick it up since they couldn't get time (and I found somebody else to clean it up) - and was given a BOX OF PARTS. They said they hadn't worked on it - - yet - I gave them a complete saw, I got a box of parts back! (and they then added that "They could sell me a new one") I'm speechless at this. That saw has seen our family through tough times, and saved us from downed and leaning trees around the house - and now it's a box of parts. Zero Stars.

Nice small town store with lots of character and a surprising selection. The decor is amazing and…read morefun like a mini-theme park. I will take my grandkids when they come to visit. I spent the better part of an hour just looking around.

Staying in nearby Bella Vista and this place caught my eye via someone else's post - I made my…read moregrudging husband drive 25 min to visit and it was 100% WORTH IT. This place is so cool. Yes, it's a hardware store, so if you need some nuts and bolts and whatnot, they have that. But they ALSO have a really cool candy store AND a really neat Harry Potter area, AND a Wild West area, and a really great selection of cute gifts etc. We left with zero hardware, but several Christmas gifts, a big box of Red Hots and some delicious peanut brittle. Overall, for sure a must see if you're remotely in the area!

I needed to get some window screens replaced and was recommended I come here. I was helped right…read moreaway and they were very friendly. They told me they weren't sure when their screen guy would be in, but it might take a week. Well, I got a call the next day that they were done - talk about fast! Great work and quality too. I did not take a look around the store besides the cashier area, but it looks like it is a great hardware store. We also bought some seeds that were up front.

Store is in a convenient location and fully stocked. Very kind knowledgeable and proactively…read morehelpful staff.

Great local people that know their business. I use Lindly's for all of my hardware and Stihl…read moreproducts and services.

Nathanial in the paint department just exemplified what NOT TO DO for quality customer service…read more I needed, quickly, to get 3 gallons of paint for the painters at my house, as they were a bit short on paint as they were finishing up the house and trim colors. Almost an hour later, I returned with paint. So much for quick. Nathan was not only slow and proclaimed not know how to use the computer to look up the colors I bought last time, but also had the balls to tell me "a little patience goes a long way" after I was snippy telling him "yes 1 can of the blue color" for the FOURTH time. Literally he could not remember the quantity of 1. So when he asked for the fourth time in a row, I responded "seriously?" I actually thought he must be joking. Then when he told me "patience would go a long way", I was pissed and told him "so would skill". Of course at that point I had a long wait for him to blend my colors. I took the time to speak with a manager who listened. He was patient and friendly and calmed me down. However the one thing he could've done better was not focus on telling me how to bring in the label from the old paint. His solution was focusing on me doing better. I really would've appreciated his focus being on telling me that they care about customer service and that Nathaniel will get some more training and that it should be an easy pleasant process for customers to be return customers.

I've always had good help. Just had blinds cut and young…read morelady was happy to help us. returns are also easy to due. Be sure to keep your receipt and if a plant also have the plant tag.