We hired North Shore Electric to design and install a gutter and downspout de-icing system. Despite…read morethe system being powered on, the downspouts freeze solid, water backs up, and ice pools at the base--creating a serious safety hazard. We raised this issue last winter and again this year, and each time our concerns were dismissed, with blame placed on us despite the system being turned on well in advance of freezing conditions. We are now being told that their 10-year "warranty" only covers the cable itself, not evaluating whether the system is functioning properly or was correctly designed. In other words, if the system fails to do its basic job, we still have to pay them just to tell us why. What is the point of a warranty if the company refuses to stand behind system performance or take responsibility for obvious design failures? Between the unsafe conditions, refusal to investigate without charging high fees, and repeated deflection, this experience has been extremely disappointing. We would not recommend this company. It's clear that once they receive their nearly $5,000 payment, customer support ends.

Honest work, amazing service, very efficient. Definitely will be using them moving forward.read more

We were so lucky to find this place! We thought we were going to have to replace two bathroom…read morelight fixtures because the glass was broken on one and there was a short on the other. Matt was able to fix the short and found replacement glass for the other even though it was twenty years old. So the total was under $100 when we thought we'd be several hundred into replacement fixtures. That said, they had some beautiful fixtures and we would definitely look there if we needed new lighting. Thanks, Matt!

I purchased 3 trim kits for recessed lights. When the trim kits didn't fit the smart bulbs I wanted…read moreto use, I tried to return them. The owner of the store told me I couldn't return them and then said it was because I didn't ask about their return policy. If it was a special order product that was non-returnable, I should have been told that before I purchased. Do not buy something from this shop if you have any expectation of being able to return it if necessary.

As a part of our home improvement journey this year, we finally got around to installing a new…read moredining area light, sconces and a new fan. The Doctor has a history with this business and did all of the initial legwork of going to the store several times to take photos of different fixtures for me to review as I do not like spending a lot of time in stores wandering around. I want what I want and need to move on. Once I narrowed down what I was looking for, it was time for me to visit the store. Cindy Goldstein was the person working with The Doctor and I met her. She was very nice and again, a sales person who was not pushing me on a purchase. Again in my mind's eye, I had an idea of what I wanted on the wall and ceiling and was looking around until I saw that items that caught my eye. Cindy was very helpful and even suggested that for the ceiling fixture, we could purchase the floor display at a considerably lower price, but we got the sconces new. I figured since the ceiling fixture was only hanging, there was no risk in purchasing it as there was minimum handling/touching the fixture. In addition to the light fixtures, The Doctor found the fan of his dreams and we purchased that as well. I gotta say I love the fan as much as the light fixtures as it really cools off the room and the breeze is nice. Cindy was cool and gave The Doctor a discount on the price of the fan as well. Delivery of the items was painless and we were also able to purchase additional globes to have on hand in case one broke (not that I hope we have to use them). What I didn't realize until after we had left was that this particular business was all women owned. I love supporting women and minority owned businesses, especially when they have great products and customer service. I will be back here to look for new fixtures for the kitchen in the near future.

Jessica and Cindy at Idlewood did a great job helping me promptly obtain a replacement for a new…read morelight fixture which arrived damaged from the manufacturer. I would shop with them again, for sure.

Customer service is lacking. The sales representative gave me a date the light fixtures came in and…read moreit was 3 months later. I had to keep reaching out to the representative for updates. Would not buy from them again.

What a great lighting store! I have worked with them for over 24 years and they have never…read moredisappoint. When my home was built 24+ years ago I bought my initial fixtures from them A Shoenbeck Chandelier and dining room chandelier as well as several ceiling fans & fixtures, which many of these items are still in use today. More recently, I upgraded some items and have used Littman Bros. on several remodeling projects as well as some creative additions. Their warranty service is fantastic and they provide great customer service They provide installation services or you can use your own electrician. I just can't say enough about this lighting company as they are always evolving with new items and the latest technology and are just a pleasure to work with always! Dave and the rest of his team work their hardest to meet and exceed the needs and expectations of their customers.

I've used T and D twice for general household electrical work. On time, diligent, friendly, clean,…read moreefficient, and fairly priced. In both cases the technician was able to answer questions unrelated to the work I ordered, in some cases making minor adjustments to the polarity of outlets and tightening up part of a vintage light fixture. Highly recommend!

Jose installed two fragile pendant lights for us. He was on time, efficient, and cleaned up after…read morethe job was finished. (It should also be mentioned, Jose seemed like an all-around nice/great person. Couldn't have asked for more!) Actual cost for the project came in at a lower price than the quote. I will call T&D if we need an electrician again!

We first worked with Chireno in 2020 when they remodeled our kitchen, and we loved the results so…read moremuch that we didn't hesitate to use them again for our bathrooms. We recently had our bathrooms remodeled, and we couldn't be happier with the results. The scope of our project included a full renovation of primary, kids and guest bathrooms, and the quality of craftsmanship really shows in every space. From the tile work to the fixtures and overall layout, everything feels high-quality and thoughtfully done. We especially appreciated the unique elements incorporated into the design, like the wall-mounted faucets, recessed vanities, heated floors, and heated bidets--features that truly elevated both the look and comfort of our bathrooms. The team was excellent to work with from start to finish. Elizabeth, our designer, and Eric, our project manager, were both fantastic and communicated clearly throughout the entire process. Elizabeth helped bring our vision to life with thoughtful design choices and a great eye for the overall look and feel, while Eric kept everything running smoothly and on schedule. Our contractor, also named Eric, did very high-quality work, and it really shows in the finished product. Everyone we interacted with was professional, respectful, and clearly took pride in their work. Communication was consistent, and we always felt informed about what was happening next. The team's level of care and precision really stood out--they made sure everything was done right. The entire process, from design to construction to the final finishing touches, was smooth and well-managed. They helped guide us through design decisions without pressure, kept the project moving on schedule, and made sure the final result matched (and even exceeded) our expectations. The end result is a set of bathrooms that not only look amazing but feel built to last. We're extremely happy with the quality of work and the overall experience, and we would absolutely recommend them to anyone considering a remodel.

I used Chi Renovation to upgrade my primary bathroom. The design process was a big lengthened,…read moreespecially since I had a clear idea of what I wanted. I was working with a more junior designer, and replies were sometimes delayed. Once we got into build phase, the process ran really smoothly. I worked primarily with Daniel who was coordinating everything, and he was very communicative. Everyone who worked on the project (tiling, plumbing, electrical) was prompt and attentive. There was a small snag at the end where my heated floors weren't heating. Daniel made sure to get the electrician, tiling professional, and heated floor professional on site to quickly identify the problem and remedy. The whole process from signing contract to completed bathroom was about six months. Longer than I was expecting, but happy to have had Chi Renovation coordinating all the moving pieces.

I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

This place is like stepping through time. Or into a cramped bookstore with wooden ladders and dusty…read morebooks only instead of books it's antique lighting. If you want unique pieces you couldn't find anywhere else they are your "guys." We live in a nearly 100 year old condo with some original fixtures and we have loved having Cavalier help us replace some junky 90s things with beautiful antique upgrades. My favorite fixture I lusted over for almost 3 years before buying... an art deco fixture with working fans for our bathroom. It so closely matches the original sconces that were left intact it's like it's always been there. Call ahead for hours.

I had two vintage lamps that had seen better days. The wiring was original (sketchy at best) and…read morethe switches loose. I brought both lamps in to be rewired and resocketed. Not only did they do a speedy job, but they took care to make sure the wiring matched the lamp design. They even lightly cleaned the lamps, refreshing them but not taking away the vintage charm. On top of everything, the owners are gems! The shop itself is like a treasure trove. I need to set aside some time to revisit and actually browse their light fixtures because their inventory has some gorgeous and unique items.

The Light Dr.( Ron) did an amazing job rewiring my mom's heirlom lamp. He even polished it and put…read morenew felt on the bottom of the lamp. My mom was thrilled! The lamp is like new! The Light Dr. took care of us in a timely fashion and communicated well. I recommend the Light Doctor :). A very happy customer :)

I have a beautiful lamp, very unique. I knocked it down and it was broken at a very critical place…read more I glued it with a very strong glue but it was still wobbly and was not standing straight. I was looking for a place to fix it and I saw A-1 Light Doctor online. I brought it there. Ron did an awesome job fixing my broken treasure. I highly recommend his services. He really is a "lamp doctor".