My experience at this dealership was terrible, after taking my four thousand down payment they screwed me over with a higher monthly payment. So i pray and left it in God's hands. A couple of months after i saw the business closed down. Why do people including myself thinks that these sale's people really care about you? read more

Yelp seriously needs to have an option to give out 0 stars because that's what this dealership deserves. My boyfriend drove all the way from Hartford to trade in his car and buy the 2018 Hyundai Sonata. We had an appointment for 1pm... and 6.5 hours later we left the place with a lot of BS, three extra hard inquiries by the banks on his credit and NO new car. I don't even know where to start because honestly this place is a huge waste of time and as mentioned several times down below... nothing but a BAIT and SWITCH situation. Really wish I had seen the yelp reviews before we stepped foot in this place. We sat down with Astariel (Mr. Star), who is completely incompetent at his job and did nothing but rushed us into finalizing a deal with him. My boyfriend told him specifically and multiple time that he wanted 3 specific features in the car and all throughout our convo with Star, he assured us that those features would be included in the car. What a lie! bc at the end those 3 features were the only ones missing from the car. By the way Star, you SUCK at your job if you have been "selling" cars for 13 years. Saying you made a "human error" and "forgot" to mention those features weren't in the car. Learn to do your job properly! We asked him so many questions and all he did was steered it away saying "put it down on a paper for the finance guys." Honestly if that's all you have to do at your job, rush people into a SCAM deal then I am sure any 2 year old can do that. He took our credit card way before even finalizing the deal. Then when we selected the "right car," they swiped our credit card for the down payment without even confirming with us. Then legit they made us wait till 7 pm to have a talk with the "finance" department only to find out the "deal" that was talked over with us by Star was not the deal that we were actually getting. The moral of the story is please check YELP reviews on this place before stepping a foot in there. Actually do me a favor and listen to me and don't ever make the mistake of going to this place because I can guarantee that it'll just be a waste of time and a whole lot of stress you don't need. read more

Nemet Hyundai - Car Dealers Near Me - Jamaica, New York

Scott Pearlstein My intent: I'm tired of getting the runaround. Between Jason and Neil promises of getting back to me regarding my cancellation of my warranty. I would rather not give you more bad press . My next step is to contact 7 on your side ABC News Hoping to avoid this email me at Edwin.Richardson@gmail.com Hopefully I can post a positive update read more

Nemet sent 4 times advertised flyer to me: free oil change with Hyundai recall service. Scheduled this appointment 10 days ago when I got here, cars lined up with service department door closed and no one either answered door or phone. People waited half hour then a man showed up told us that Hyundai shut down this place. Nemet should in advance noticed customers whom already booked appointment. Worse reputation by Nemet ! read more

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I've dealt with Nemet twice. My first experience was okay until the guy in the finance office (Asian guy, I forget his name) tried to add 50 a month to my lease over the agreed upon price. We resolved it, no issues. But that left a sour taste in my mouth. As soon as I parked on the lot to get a new car, L.S. greeted me. I made it clear that I wanted to be out of there in under three hours, no nonsense, no bait and switch, etc. He said that's fine with him. Turns out they have all new management in there. They were super cool and the price we agreed on ended up being more than what I signed for. Meaning: I signed a lease for a lower amount than they told me it would be, go figure. I had a straight forward experience. Everyone was very respectful of me. Personable, professional, and quick. I dealt with Jamie, Jason, and LS. Also the older guy who sat at the front. Everyone was really cool and didn't jerk me around. They even brought us over some soda and when I needed time to think, they reminded me of my three hour deadline(LOL). My experience talking numbers with Jason was straight forward, he gave me options and we got the deal done. I'd recommend this place to anyone. Go in there. State your intentions, be clear about what you want and tell them how you plan to do business and they're going to give you what you ask for. They're business people. We want cars, they want money. It's a simple transaction. I look forward to going back in three years. I hope they keep the same crew in place because if they do, I'm sure their reputation will improve. read more

I was contacted by a promoter to go in for a test drive and try out their new car. I scheduled an appointment with them on 7/29/19. Once I got there, all the sales representatives were totally unprepared and had no idea I was even coming. They didn't even allow me to test drive the car! What a waste of time! I tried to reschedule, however my sales rep Jordi, totally ignored me. Avoid this place like the plague! read more

Stay away from the dealership by any means. 6 months ago I bought a car, took money out of my finance loan to pay off my lease I decided to turn in early. The dealership was supposed to take the money for the new car and pay off my leasing company with the rest. Over 6 months later they still haven't done that! They are scammers and fraudsters! My credit is suffering because the leasing company reported me to the credit bureau due to failure to pay. How can I pay when the dealership has the money? They were supposed to handle this for me and never did. They keep telling me they're going to take care of it and still haven't as of today. I was a loyal customer for 4 years and I will never deal with them ever again! Do your research before you buy/lease a car from this place. You will see for yourself what they do to their customers. read more

I took my 2012 Hyundai Elantra Limited Sedan in for service this morning. My check engine light came on last evening on my husband's way home from work, so we scheduled an appointment online for this morning at 7am to have the car diagnosed. Our confirmation number for the appointment was X08809582Q. My husband arrived early for the appointment at 6:30am and waited for the shop to open. When it did, he provided his appointment confirmation info which clearly states that the purpose of the appointment is a "check engine light diagnosis." We were refused service by the tech and by Wayne, the parts manager. When my husband asked Wayne for the name of his boss, he refused to provide it and one of the women at the cashier's window indicated that Wayne's boss was Tommy and that he would be out all week. Apparently Nemet Hyundai thinks it is appropriate to have a mother of a 15 month old infant who is also 8 months pregnant drive around in a vehicle that has the check engine light on. Horrible/no service and will be complaining to hyundaiusa corporate offices when they open at 6:30am PST in a few hours. read more

Stay away from this shady dealership. The rep continuously pushed us to buy the car, even though he knew nothing about the vehicle. When asked questions about the car, he had to look it up on his phone just to read the details on the listing. Finally checked out and made a deposit on the car. Came back in a week to find said vehicle sold. What's the point of leaving a deposit if you are just going to sell it afterwards? No notices/warning/calls. NOTHING. When asked about it.. "it got too busy, I didn't even know it got sold." Pulled the good ole bait and switch. Do yourselves a favor and stay away. [EDIT] When we asked for the deposit back, the rep said he'd mail it back to us within a week. We were there already, why couldn't you just give it back then and there? It has been 10 days and nothing! And what's even more infuriating is that the only thing we've been receiving are letters from credit checks with 6 different banks!! These scumbags not only sold the car we put a deposit down for, they also ruined our credit. WHERE IS MY MONEY, JAIME?!?! read more

I am very disappointed. After a lot of negotiating we were promised one price with a handshake from the guy behind the large desk. A Hyundai Tuscon Limited. I put over $4,000.00 down. Had to wait for the car to arrive. When it arrived my husband went to go get the car. Moved all our belongings into the new car then the finance guy gave a different price. He added items to the contract that we did not ask for. My husband put our stuff back in our old car and left. I am waiting for a call back to see if they can resolve this. I will let you know if they do. If not I will be calling the BBB. read more

Having the worst experience here at Nemet Hyundai! I'm here returning a lease that is due today! The lack of professionalism and costumer service is atrocious. I was told by Mr. Russell that they were NOT going to take my car which is a lease. no explanation just a simple we Not taking the car back you have to BUY IT . I had to call corporate!!! Even Jessica at Corporate was shocked at the fact they REFUSED to take the car back. Thankfully Jessica was able to locate another dealership. Ps: Mr. Russell "You catch more flies with honey than you do with vinegar" learn how to be nice. Education is power on that note you should a take class on Costumer Service. read more

Amazing!!! We had the best experience! Jamie and Jason were extremely professional and helpful. We can not thank them enough. They took care of my husband and I and treated us so well! Would highly recommend this dealership! read more

Classic bait and switch tactics. Lure you in with a great price, then change the numbers in the finance office. Do yourself a favor and go to an honest no nonsense dealership. read more

I would like to thank Mr IGAL for all his effort to arrange my visit and taking care of my concerns. Best Regards.. read more

Excellent service.. called in, they took care of all the paper work for me and delivered to my door... what more can u ask for

Made an appointment to come here and see a specific car, when I arrived on my appointment time. They told me the car is not even available... they made me come all the way here to tell me the car is not available. They tried to bait and switch, played salesman games. Didn't appreciate the service. read more

Very bad expereince with this dealership. Here is my car buying story. The new car we were looking at was2018 Hyundai Elantra SEL MSRP is $20225 something like that. i knew my price range beforehand after doing some research online. First , they cut off couple hundred dollars of MSRP, like $ 19800 somehting like that. I said no. are you kidding me? Later they dropped price to be $17500 (Even the car ad price on the website was lower than that ). I still said no. They asked how much price i wish to be . I said $15000. The proposed $15000 was not like a steadfast price. simply give both sides the space to bargain/negotiate . I guess they didn't want to negotiate no more. Without agreeing on the final bottom/out of door car price, we were led to the F&I office to discuss. result you can expect. no deal reached. wasting time. After several days, I got a no hassle free low price offer ad through the Customer loyal team in my email. so I printed out the offer ad. Made an VIP appointment. when we got there . we didn't see the car. We presented the lower price offer ad to the salesperson. The salesperson took the the printed lower offer ad and after talking to someone (not sure the manager or Finance guy). Then he returned and told us. you are not qualified. That shocked us . what a shady practice and they don't honor the ad price. I checked the the offer again, there was no fine print to say you need to be eligible in order to get this price something like that. We didn't bother asking why because we knew they would make up reasons to say why not qualified. So pissed off and will never come here to buy car. read more

Do yourself a favor and buy from a more reputable dealer. The mumbling salesman continuously coughed in his hand throughout the entire transaction, told me my car will be on site when I returned w my exchange. Upon returning my new car was not here as promised and had to return the following afternoon. That mumbly jackass also stated first year of services would be covered, here I am 7 months later only to find out there was no record of it and they are charging 175$. Buy and have your car serviced somewhere else. read more

I gave them 3 stats for. First they have done what I asked for (returned the car). Second they didn't gave me any headache to return it. And third they took out charge. I have only 2 complains these are first very pushy sales person. And second I had to unscrew carplats my self. You should take care of your customers. I think. read more

They are thieves. Stay away. They suckered me into a 4 year lease paying what I would pay in a 3 year lease with the same money down.

Im giving them 4 stars so far. Purchased a 2017 Santa Fe with 3000 miles. Im enjoying the truck so far. They made me a great offer and stuck to what I requested. Will be bringing others to see Jaime Escino, he was good. read more

The most horrible service! 0 stars for you!i financed my Hyundai there,I wish I didn't (so many extra fees they won't tell you on the beginning)!!service and parts,when you call there,always rude staff responding with aggression !HUGE SPAM ,people,avoid this place,rip off!!!!!!!!!!!!! read more

Very nice lady name Gwendolyn Who was very helpful , professional and kind at service place

Run away from this place. They give car sales people a bad name. I corresponded via email regarding the validity of the advertised price and they insisted that there were no strings attached. I drove over an hour to get there and I provided copies of the emails. They blamed an employee for giving false information. In the end they offered the advertised price if I financed through them. I should have known that they were buying time to play with the numbers and make it up on the financing or 'the back end' as they call it. They think people are idiots and when the finance guy saw he was getting nowhere with me he knew that I found the extra $2000 he was tacking to the finance on top of bogus license fees that he had no clear explanation for. The other funny thing is that when I signed the initial contract they tacked on an $810 delivery fee which they insisted I initial on the contract. That's when it started smelling fishy. I walked out from the finance office and the next day bought a car from a legitimate dealer with my pre-approved Credit Union 2.99 loan. Good riddens Nemet Hyundai. read more

Horrible salesmen and disgusting office. They did not try to help me but instead was very combative. The salesmen has no knowledge of his own cars and would just read off the sticker. read more

Since June 23 - your team of theives still haven't returned the remainder of my sons CASH MONEY to him SCOTT Pearlstein- we have been too nice to your scam artists team of theives - Ms Nancy cadido of multi line informed me that Jason o Neil had mailed the money order out - we still haven't received it // DEC 30 2018 update these scam artists still owe my son money read more

I will never buy another Hyundai again from a NYC Dealership. They have no honor. I spent 8 hours of my day off from work dealing with 2 NYC Hyundai dealers and having nothing to show for it but aggravation and stress. I visited Nemet Hyundai in Queens, NY at about 12:30 pm to inquire about their $109 a month lease for a 2016 Sonata as advertised on the dealership web page. I dealt with a friendly Salesperson, Claudia. I specifically stated to her on more than one occasion that I wanted to know the TOTAL costs of the Lease. "Total as in total. Zero surprise fees at the end", I stated to her. She indicated clearly that she understood. Our conversation was only considering a lease. Not a purchase. We were both aware of the extra charges (or so I thought): title, taxes, dmv fees, 1st monthly payment, etc. I was assured by Claudia there were no other fees. Having spent over an hour at the dealership I started the paperwork with Claudia, including the credit app, and drove home to get my wife so she could sign with me. We returned to the dealership and signed a lot of papers. The final paper was, I'm assuming, the contract or agreement. It was there, that written in was a new charge: HMF (acquisition) fee of $595. This had not been mentioned to me before. I was infuriated. It didn't take long for a manager to walk over because he saw I was unhappy with the $595 fee. I asked him why, when I clearly made it known I wanted no surprises, they now sprung this $595 acquisition fee on me. He said it's always done that way, at the end of the transaction. I told him they did not honor my request for up-front disclosure of all fees until I had spent considerable time with them. It was now 3:30 pm. And only 3 hours after I first set foot into the dealership, was I made aware of this $595 fee, which was a significant percentage of the total lease cost. I walked out, very upset at this unbelievably dishonest approach to business. I have no hard feelings towards Claudia, as she was doing her job as instructed. My beef is with management and the owners. read more

PLACE SHOULD GET 0 STARS. STAY AWAY FROM THIS DEALER! Nothing against Hyundai's, i've been driving them since 2002 but this dealership is the worst. I traded in my old lease back in May 2018 and got a new lease. As part of the deal they were supposed to pay the last 5 payments of my old lease. I stupidly didn't get it in writing but clearly stated it numerous times to the salesperson helping me and to the finance guy when I signed my contract. 1 month later and the old lease company is calling me asking for payment, i tell them that the dealership is supposed to take care of the payments and they say they haven't received anything from the dealer. I call the dealership and speak to the sales rep who helped me and she apologizes and says it will be taken care of. After calling her for a few weeks after she finally resolve something because the old lease company stops calling me. A few months pass by and I receive a letter from the lease company saying they need the 5 payments and they're gonna put me in collections. I take the letter to the dealership and the sales rep and finance guy who originally helped me are no longer working there. The fiance guy there now, Neil, says he doesn't see any notes about making those 5 payments and can't help me. He repeatedly says he'll call me back and also he'll speak to the owner. I call and see him multiple times and each time he has to get my paperwork from the office down the street since they don't keep that at their location. Las time I saw him face to face he said he'll talk to the owner and call me back...still waiting for that call and it's been 3 months since then. Now the old lease company has put me into collections and i've been ripped off for about $2K. This has soured me on Hyundai and when my lease is up I'm changing to a different brand. GO TO ANY OTHER DEALERSHIP, GO TO LIC OR ANY ONE OF THEM IN LONG ISLAND. Have always gone to Long Island and only reason I went to this one this time was because they had the car I wanted and didn't want to wait the week that it would have taken my long island dealer to get the same car. Lesson learned, the hard way. read more

I used truecar to find a dealer for Hyundai 2015 SE and sports. It turns out that Nemet Hyundai keeps promising a good price on true car. When I called them, they claim to have the vehicle. However they don't have any in Stock at all. They still keep advertising that price on truecar with no intention of delivering on it. I wasted a whole day there and they continued to lie about availability. They kept saying that the vehicle is coming. This was just a delaying tactic to make me waste time and buy whatever they want to sell me at a much higher price. This is absolutely ridiculous and it destroys my faith in this dealership. I am very disappointed in their lack of honesty. read more

This is the worst place ever, they will spam you and move you to another bank without telling you if you're financing your automobile. Don't come here read more

Dealer named Fabian, who is a "good" friend of a very good friend of mine, quoted a price, then jacked the price up $7,500 via financing thinking I wouldn't notice. Nice friend. After I noticed, Hyundai (not only Fabian) made at least 5 offers lower than the first offer, making dumb and obvious excuses on why the price was marked up so much higher. After they told me their "final" offer, I said that I don't believe in their financing numbers and I wanted to pay the entire thing in cash. Numbers changed again and I said no deal and Fabian hung up on me. Wouldn't talk about giving my deposit back. Wouldn't pick up my phone calls. Spoke with the supervisor and he told me I had to come in and sign something to get my credit card deposit back. I've worked in retail and never had to have any customer sign anything for a refund on a charge. I told him that if I had to come in, and I saw Fabian with a customer, I would tell that customer the truth of what they tried to pull. He then threatened to not give my $500 deposit back and not let me in the store. After I told him my wife's an attorney, he said I have no right sue him. Giving legal advice now? I told him that I would make him pay a whole lot more than $500 in attorney fees if he makes me sue him, he backed off and agreed to give my refund back via phone. read more

Be very careful with this dealership pay close attention to the final price. Very shady. I went with true car quote which includes destination and handling + documentation fee. When asked about drive out price the manager tagged the destination fee , documentation fee separately and added 1000 more calling it delivery fee and out of province registration fee. When asked about them he removed destination and handling but refused to remove rest delivery fee and out of province registration fee. Play close attention to the final price you are having. I drove 3 hours paying heavy new york tolls to this dealership because they had got the best Trucar quote. I am believing now that TrueCar is only a way to provide dealers with leads and nothing more. Edit: I found another dealer who was ready to honor TrueCar price but unfortunately it was not the color I wanted. So I only think its Nemet motors who are shady but not Truecar. read more

Nemet refused to give me my refund, I am currently in the process of filing a civil suit for my refund and I already contacted the Attorney General and filed a complaint againt Nemet Motors read more

Completely incompetent. Lost my car for a week, was told several times that they did not have the car, despite it being towed to that location, and they being unable to verify that it ever in fact actually left the lot. After almost a week, they finally "found" the car and stated that they "accidentally never entered it into the system" That would be somewhat excusable, except that I was personally told by numerous associates that they walked the lot themselves and the car was not there. If it was possible to give zero stars I would. Terrible experience. read more

Being a first time car buyer I thought the process was a lot more complicated then it is. The staff at Nemet Hyundai really helped me out and answered every question I had. Totallly beat out every other offer I had from other dealerships. Im completely happy with my car and price I got it for. I've recommended this place to other friends as well. read more

I really wish websites would allow a ZERO rating! This dealer is the worst. They don't keep promises, they don't honor commitments, they bounce you from department to department, they blame everyone else for YOUR problem "It's not my fault..." They don't return calls till eventually, they don't even take your call! Stay Away! read more

Went to Nemet to price and test out the 2018 Sonata Turbo. The sales manager Neal was very helpful and friendly. He helped us out every step of the way! Hyundai was not offering an aggressive incentive price at the time I was looking so Neal had recommended that we wait until the following month when the new sales promotions were introduced. On our next visit to the dealer Neal had introduced us to a salesman that also very professional and well informed about the vehicle. There was no pressure to buy the car right away. They came back with a reasonable buy or lease price within my budget range. I would highly recommend Nemet Hyundai! Thanks ! read more

worst experience with financing payoff. I am debating to file a suit. They still have not paid my loan off. I also came with someone else, so we bought 2 vehicles. Our trade in have not been paid per the promise at NEMET HYUNDAI. They are ruining my credit daily. Its been over 3 months. read more

Typical bait and switch, dishonest sales people. Went to buy a car, told me one price to get me in the dealership, switched story after I sat down and gave identification. Avoid these scammers. read more

PEOPLE please... please stay away from this place. I wouldnt be surprised if the same people giving good reviews on this thing are the same people that already work there! I was interested in purchasing the 2018 Hyundai Sonata. These people are CROOKED. As most people on here have said already, they will sweet talk you and try to make small talk with you as if they actually care but they are evil. They try to draw up the paperwork extremely fast and barely explain the numbers to you to try to get the deal through as quickly as possible. Do your research on your car of choice FIRST. If it werent for that, I wouldnt have been able to put 2 and 2 together that they were trying to scam me and give me a crappy deal that would have cost me thousands of dollars in the long run. read more