Great service! Called back immediately . Serviced our Lake…read moreShastina home. Installed a new electronic thermostat and rechecked a month later.

Our A/C quit working on the hottest day of the year and a Sunday! Mountain A/C came that day and…read moretried to fix it but needed a crucial part. He was back the next morning after sending someone 75 miles to get the part. He fixed it while we had to be gone and our house was nice and cool when we got home. I can't say enough to recommend this company! Thank you!

Absolutely outstanding, we had a weekend emergency, they came out ASAP, got us right up and…read morerunning, they were absolutely reasonably priced, professional, and we'llcertainly have them back yearly to maintain our equipment, Thank you so much Ray Mac

I had them install a heat pump a few years ago which was fine, during which they put in a 50 amp…read morebreaker and took my 30 amp breaker out that went to my RV . I called over a month ago and they sent someone out to look at it, I called several times and said they couldn't find the breaker they needed I searched on Amazon and found it in a minute replaced it myself so thanks for nothing!!

I only have good things to say about this company from the women who are in the office answering…read morephones to the two gentlemen who came to do the work, Matt and Jaimie. I had been having issues with other companies, waiting too long, saying they were coming but didn't. These folks were on it as soon as I made the call. Called me back on Monday and came out on Wednesday. Thank you SVM for your excellent work and customer service

Poor customer service. I called to have a faucet changed. I called several times and spoke to two…read morepeople, but they never called back to schedule. I'm guessing my sink job was not a big enough money maker. Sad because they did a nice job on a water heater they did. But poor integrity to pick and choose jobs. I wouldn't choose them again. I'd find a better company if I was you.

Slow to act and dishonest about what we needed, fought hard to sell us on a ductless system because…read morehe claimed our ductwork was not legal to use, we have since gotten more accurate answers and it turns out he just didn't want to go to the effort. Currently having the correct system Installed by another company but not before it cost us thousands of unnecessary dollars. Would not recommend.

Came out to help us on an emergency call the day after 4th of July that he wasn't supposed to work…read more He was able to fixed our system and their was one part he couldn't that day due to not having the necessary fluid and it would be Tuesday before he could get some. Due to the heat wave he recommended another service who had the fluid, so we wouldn't have to suffer in the heat. Much appreciate that the HVAC companies work well with each other in our county. Awesome service!

Charlie, who delivers from Blue Star Gas is very rude and impatient. I have a locked gate to…read moreprevent my dogs from escaping. When Charlie arrives, I unlock the gate. This time, I was in the restroom when he arrived. He stated he arrived at 9:25am, as you can see in the attached photos. I made the attempt to call him immediately after hearing him ring the doorbell, so he would be aware of me being in the restroom. I even got notified on my ring camera if him leaving a minute later at 9:26am, as shown in the picture. I tried flagging him down, yelling his name, and calling him as he started his truck and took off. Very frustrating and unprofessional. I never had issues with the last representative that delivered, but with Charlie, it has been miserable. Because of this, I have canceled services and went with another gas company that is going to service for 2.47 per gallon. So in a way, this is also saving me more. Win win. Bye-bye blue star.

I really like using Blue Star Gas over the years. Talk about a company that's always seeming to get…read morebetter. One year they put a meter on my tank that reports levels back to the office, how convienent is that. Adam calls me when I get down to 20%, how thoughtful. You could say they do these things just to sell more fuel, until you run out and you have to take a cold shower. Over the years I've seen Blue Star Gas get better and better and I'm a fan. In life or business, you're either getting better or getting worse. Over 3 decades Blue Star Gas has done just that. I bake them cookies because I admire how they service the Mount Shasta residents.

I have several services rendered over the past five years: Starting with service calls with Dan,…read morethe owner of the company, then duct work, repaired or replaced,then a complete equipment change out to more efficient units, that I am sure paid for themselves in the course of a year. I recently had two service calls from Jeff, he analyzed and made the repairs swiftly. I think Dan set the standards for honest ethical business standards and all his employees are in agreement with those standards and work well together for the benefit of their customers. In every service they provided their charges were fair and reasonable. Morris Arnold

5 stars all day!!! First, the receptionist Sharon was very receptive to my needs. She immediately…read morerelated my request to the technician and returned my phone calls promptly to schedule an appointment. I was in a tough situation and she could have easily charged me and emergency visit rate but they decided to fit me in and charge me the regular rate. The technician called me 30 minutes in advance to let me know he was on the way, arrive on time, did the job Beyond satisfactory. Listen, I spoke to every hvac company and craigslist wannabes. All sessions is the best thing going around this town.

Mark and his employees are fantastic. My Kerosene potbell heater broke during a cold snap in…read moreFebruary. Despite terrible road conditions, Mark and his colleagues dropped everything and corrected the problem. I would recommend these people to anyone.

From the owner: Over 25 years experience in heating and cooling technology…read more Family owned and operated