1. Nelson’s Heating and Air

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Yreka, CA

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Nelson’s Heating and Air

5.0 (1 review)

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2 years ago

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Blue Star Gas - Mt Shasta Co

Blue Star Gas - Mt Shasta Co

(10 reviews)

I am so grateful for the awesome service Blue Star Gas provided. Their excellent professionalism…read moreand kind courteousness has been super helpful. As a first time home owner, I didn't realize it was going to be such a confusing task of getting my propane filled and making sure all my propane appliances are in good working order. Yet Blue Star Gas has earned my trust with their on-going helpfulness. Of both getting my propane filled quickly on time and making sure my bill payments were worked out smoothly. Depending on your situation, they have monthly payment plan options. Of course its ideal to pay for all your propane right away. But their payment plan options took away the burden of needing to pay for the propane fill-up all in one large payment. Which makes it really easy to get propane when needed. It was super generous of them for working out the financial payment part for me and my household in a very generous manner. The call-receptionist at Mt Shasta's Blue Star, she's one the most professionally-inclined and generously-caring worker they have. She really made my propane service that much easier and care-free. She deserves a pay raise and more acknowledgement for all the great work she provides to everyone. The other Blue Star workers who came over the house to initially inspect the propane tank and appliances upon my first fill-up were also very helpful. They were authentically kind and genuinely friendly. They really knew their stuff. All my technical questions were answered and my concerns were put at ease. I'll definitely be recommending Blue Star Gas to everyone. This review is a testimony of positive feedback to all the great service they've provided me. And I'm sure the great professional propane service they've given to ALL the local community of Mount Shasta for a very long time.

Charlie, who delivers from Blue Star Gas is very rude and impatient. I have a locked gate to…read moreprevent my dogs from escaping. When Charlie arrives, I unlock the gate. This time, I was in the restroom when he arrived. He stated he arrived at 9:25am, as you can see in the attached photos. I made the attempt to call him immediately after hearing him ring the doorbell, so he would be aware of me being in the restroom. I even got notified on my ring camera if him leaving a minute later at 9:26am, as shown in the picture. I tried flagging him down, yelling his name, and calling him as he started his truck and took off. Very frustrating and unprofessional. I never had issues with the last representative that delivered, but with Charlie, it has been miserable. Because of this, I have canceled services and went with another gas company that is going to service for 2.47 per gallon. So in a way, this is also saving me more. Win win. Bye-bye blue star.

Nelson’s Heating and Air - hvac - Updated October 2026

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