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    Nelly's House Cleaning

    4.9 (31 reviews)
    Open 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Nelly's House Cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Nelly's House Cleaning Photos

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    Recommended Reviews - Nelly's House Cleaning

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    29 days ago

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    Nelly M.

    I highly appreciate your review, thank you very much.

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    29 days ago

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    Ask the Community - Nelly's House Cleaning

    Do you also wash bed linens (1 bed) and remake bed during a regular house cleaning visit?

    Hi, no We do not wash, but we can change it every time...

    Don’t See Your Question? Ask Away!

    Review Highlights - Nelly's House Cleaning

    I needed a (serious)deep clean to prepare for some out of town guests and they were able to schedule me quickly.

    Mentioned in 3 reviews

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    Bright N Fresh OC

    Bright N Fresh OC

    4.8
    (108 reviews)

    Bright N Fresh was seriously the best investment during our move-out process!…read more I am one to always do things myself to save money, but this time around, I wanted to try out a cleaning service out of convenience. We lived in our apartment for over 5 years, so I did not have the time or energy to deep clean it while also juggling a full-time job, packing, and moving out. From start to finish, the team was very communicative, flexible, and friendly. They are very quick to respond and to send updates. They also have coupons occasionally! Overall, I feel like their customer service was top notch. For the actually cleaning, it was more than I could have imagined! Our apartment wasn't in horrible shape, but Susana was able to get rid of stains and gunk that I've tried to get rid of all 5 years! She got into corners and spaces I would not have been able to do on my own. AND, she was a one-woman team! Our property manager was shocked and said that he had never seen an apartment so clean at the move-out inspection. Lastly, I would like to share that we got our ENTIRE deposit back! No need for a separate cleaning fee. I could not recommend Bright N Fresh OC more. They have really changed my perspective on hiring a cleaning service rather than doing it yourself. If you have the means, it is definitely worth the price!!

    Hired them do a move out/move in cleaning of a rental property, which included interior windows…read more After their cleaning, I messaged them the same day explaining that they did not clean the windows. They claimed that they did. They asked for photos of the dirty windows to confirm. I don't live at the property, it is a rental I manage. I sent them photos a few days later when I was back at the property. Their policy is that they have a satisfaction guarantee, and they will make it right if it is reported within 24 hours. Even though I made them aware of the issue within 24 hours, they would not honor their guarantee because I didn't send them photos until a few days later. The rest of the home was cleaned sufficiently, and they otherwise have great communication. But it is disheartening that after alerting them of the issue, they made no attempt to resolve it. Save your money, hire a cleaner that will stand by their word and their work. Side note: they offered to refund me $20 for the windows, but that doesn't do me any good. Nobody is going to show up just to clean the windows for $20. Including them! Now it falls on me.

    Cleaning By Bia

    Cleaning By Bia

    4.9
    (59 reviews)

    Hands down the best cleaning we've experienced/paid for. Bia and the team were so thorough and…read moredetailed in our move out deep clean today. The house was even cleaner from when we first moved in! Major plus is that they are so kind and sweet. I will be referring Bia and her team to all of our friends and family!

    I really loved Bia her Husband, Rafael, in the beginning. Super sweet couple and made my home feel…read moreclean - you could smell it! However, things went downhill about a year and a half ago. They kept changing who they'd bring as their partner (sometimes bia would come with someone, sometimes Rafael would come with someone else). It wasn't consistent and this led to more mistakes being made as each new person was not yet trained. I found them to be rough when cleaning. I often heard/felt the vacuum upstairs ramming into the baseboards, etc. Several things were broken (a porcelain figurine, an electronic bathroom trashcan) and a knick was put in our lvp after stools were moved carelessly, causing a corner to catch the lvp. We wrote this off though as accidents. Things happen after all. But we had wished they had brought these accidents to our attention rather than us finding them on our own. I once came back into my office after they cleaned to find my computer monitor not working (after it had been working just an hour before) and they came out to look and we agreed to split the cost of a new one since neither of us knew what happened. I super appreciated that. The last cleaning we had with them, I came home and immediately noticed that some of the black varnish on my kitchen faucet was peeled off. I texted to ask what had happened, and I got a long text back from Rafael saying that he thinks I knew it was peeling and that I did it and was trying to blame them. (Certainly not - and I wasn't even asking them to pay for a replacement - just asking what happened). He went on to say that he didn't feel I trusted them anymore and they didn't trust me and they didn't want to work for me anymore. Look - I get it. Accidents happen and I don't expect my cleaning company to pay for mistakes (I never asked them to pay for any damages. They OFFERED to pay for half of the computer monitor since they had just seen me using it before they went in to clean my office.) But I do want them to be careful with my things, gentle, and to alert me when something happened. This just wasn't the case after several years of working with them. In the end, I think they were right, it was time to move on.

    Mariola’s House Cleaning

    Mariola’s House Cleaning

    4.7
    (171 reviews)

    Mariola and her husband, Mike, has been cleaning my condo since 2024 and they broke my trust today…read more I was working remotely today while Mike cleaned my place and I noticed that the toilet bowl didn't look clean. I asked him if he had already cleaned it and he said yes but that he couldn't get the hard grime off the toilet bowl. He said he didn't have the chemicals for that and that I need to scrub it daily to get it off. Fine. After he left, I went to the guest bathroom and looked at that toilet and it also didn't look cleaned or scrubbed and looked like it was just wiped down (like I said, they have been cleaning my place for a while now so I know what to expect). And when I looked at the tub in that bathroom, I noticed little a few specks of hair in the bathroom tub and the whole tub was dry (there should be signs of water if he had cleaned it!). So I ran my finger against parts of the tub and dust came off! He literally didn't even bother cleaning that tub! I texted them and he said that if I want a deep cleaning then that would be extra. Umm I didn't need deep cleaning, I just needed them to clean my house like they are supposed to! What made it worse is that they didn't even apologize and instead tried to gaslight and blame me for not calling them every three weeks. Well, they do regularly clean my place (3-4 weeks) and it was just this month that I had to reschedule for another two weeks out due to my job situation. Getting a house cleaning done is a luxury in this economy and it's really disappointing that people are not genuine and reliable anymore and will instead try to cut corners if they can get away with it. Be wary.

    Hired Mariola's last week, literally the day before for a move-out clean. They did an excellent…read morejob. They showed up right on time and were finished within 2 hours, exactly as quoted. Within the first 10 minutes I could smell the cleaning product, and they asked if I wanted to take a look when they were done and before they left. Really glad I hired them, and all done through Yelp.

    Nelly's House Cleaning - homecleaning - Updated July 2026

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