I have used Nelly's services for years now and I can not recommend her enough! I started using her team when I became sick and needed more help around my home. It was only meant to be temporary but the quality of her work has made me a permanent customer! Nelly and her team are very professional, thorough, and go above and beyond what is asked. She also sends out reminders to let you know when she'll be there and updates you if anything changes which are super helpful. You won't regret using Nelly's services! read more

Nelly and her sister are fantastic. They have been cleaning our house monthly for over a year, and we are consistently happy with their work. The house is always excellently cleaned, and Nelly has great attention to detail - little things like a cute fold in the top piece of toilet paper make it feel like a fancy hotel when they are done. We've also had a couple of add-ons for slightly more, like cleaning out the oven. Nelly's pricing is reasonable, and she's wonderful to work with. She always communicates quickly, updates us about arrival time, etc. She also accepts payments through Zelle, which makes the whole process smooth and simple. I couldn't be happier with the service we get, and I recommend her work without reservation. read more

Nelly and her crew completed a deep cleaning on my entire house. The results were amazing. My house had recently been under construction and Nelly was able to make it feel so much cleaner. She had a great attention to detail that the last cleaning crew I had come over did not have. I appreciated her quick response as well. I will definitely be using Nelly again in the near future. Definitely recommend. read more

After looking at these great reviews we were interested in the service. Called 3 times, left a couple of voice messages, but got no response. Disappointed read more

Everything you're looking for and here's why. She is kind, timely and the sweetest. Nelly has been cleaning my Newport Beach flat for the last several months and it has never been cleaner. I have two roommates and she helps us keep the living room tidy. (Often we will "add" something that needs to be done for a resonable up charge. Ex. Clean the fridge or a bathroom) We started with a trial and worked our way to a wonderful scheduled time every 2 weeks. She is well worth her competitive rate and sometimes treats us with a surprise of something. Today it was the back of our front door. For a group of young professionals she is perfect. My roommates girl friend even mentions often how clean it is :) I would recommend Nelly to a friend, neighbor or yelp user. Give her a shot and see if she doesn't impress. Cheers read more

Nelly and her colleague did a fantastic job in a short amount of time doing my move-out clean. They even got a stain from the bottom of my tub that I was sure was paint- she really worked hard on it! The fridge looked almost new. I was really happy and would love to hire her on a more consistent basis as she also offers that service. read more

Nelly and her staff did an excellent job cleaning a rental that we are moving into. Her initial response time was prompt and she came out and gave me a very fair quote before she came to clean. She is very nice and easy to work with as well. Our rental feels clean and sanitary thanks to Nelly and her crew. I would definitely use her again and highly recommend her. read more

My wife and I have been working with Nelly for a while now, finally getting around to writing a review. 10/10, friendly, her work is spotless, timely and we are always happy with the finished product. Highly recommended! read more

1st time I tried Nelly's. Requested a deep clean and that's exactly what I got. She and a helper came on a Monday and worked close to 8 hours. It's Friday and my house still smells clean. I'd highly recommend this company read more

I had a massive cleaning job with a deadline. I found Nelly on Yelp, sent a message, and almost immediately got a response. She came over to inspect the property so that she could give a quote. A couple of days later, she and her crew showed up (on time and on the day I asked) and did a fantastic, amazing job with such great attitude. The job ended up being bigger than was expected but she handled it with such professionalism. Would I hire her again! YES! Would I recommend her to other people? YES! read more

A SOLID MINUS 5 STARS This company was recommended to us and I have never been so disappointed in my life! We were quoted $20/hour, then it went to $20/hour per person, and when they presented us with the bill, it was $40/hour per person. THEY PURPOSELY SCREWED US!!! WHO MAKES $80/HOUR CLEANING HOUSES??? They did a HORRIBLE AND CRAPPY job, and more than half of the work was never done. All they did was talk on their cell phones all day. The mirrors were never cleaned, they misssed so many places, and what glass door they cleaned were STREAKED horribly. This is a situation where we got ripped off, and after paying her, she called back saying we owed another $80.00. They never vacuumed under the bed in the master bedroom, never cleaned the sliding door closet mirrors, NEVER cleaned the master bathroom or mopped the floor. And, every time I walked into the room, they were using only one hand and talking on their cell phones. The kitchen cupboards were never cleaned, and 80% of what we requested was never done. I wish my wife would have written a check so I could stop payment on it AND i WOULD HAVE DELIGHTFULLY BEEN EAGER TO GO TO COURT. She was recommended by a friend and the rate was $20/hour, so how it escalated to $80/hour still puzzles me. Nelly's House Cleaning is a total RIP OFF!!! read more

These ladies did an amazing job on my poor neglected apartment. I needed a (serious)deep clean to prepare for some out of town guests and they were able to schedule me quickly. The results were amazing, it's like a brand new apartment. I don't know why I waited so long. Thank you so much! read more

I was referred to Manuela by a neighbor who is very "picky" so I knew Nelly's House cleaning would be excellent. I had a listing that I was preparing for the "Grand Opening" the following week. I met with Manuela on Saturday and hired her. She squeezed me in the following morning at 6:30 AM. She worked until 5 PM and all I can say is WOW! She did an amazing job! I highly recommend her house cleaning services and will hire her again. Thank You! read more

I called last minute to have my house cleaned before Christmas Day , and Nelly and Sara showed up and did an amazing job!!!!! They took their time And didn't miss an inch. Great and hard working! read more

I was in desperate need of cleaning my house, and really with a full time job and weekend obligations with the kids it seems impossible at times, at least the last thing I want to do. Nelly responded with a quote right away and offered an appointment as early as four days out. Both Nelly and her sister are great, personable, professional and thorough. I would definitely recommend their services, you won't be disappointed! Clean house..happy mom read more

Nelly has done great work for us. Our house is spic-and-span when she is finished, and she takes the time to clean all of the details, things that could easily be missed or ignored. She is patient with moving stuff aside, although we try to pick up to reduce the clutter. The house always has a clean smell and we can see Nelly has been in every corner. Nelly is also very good at communicating, so we know when she is coming and can prepare. She is very good at sticking to the schedule. Nelly also works with special situations that arise, in case there is an extra thing to do. We recommend Nelly's House Cleaning highly! read more

Nelly does a very thorough job cleaning my home. She has never left me feeling like she overlooked something or simply cleaned something half-assed. I'm always confident that I will be satisfied by the cleaning job she does. She also completely trustworthy. I have no concerns about allowing her to clean my home when I am away. I'm happy to recommend Nelly to anyone seeking a house cleaner. read more

She is very professional and did an amazing job for my apartment. I recommend anybody who needs a prompt and hardworking person to let her do the job for you. read more

Nelly was referred to me from one of my friends, who has been extremely satisfied and happy with her cleaning services. Sure enough, Nelly has been timely responsive to the service requests, flexible with schedule changes, and providing me with quality services. I highly recommend Nelly for her professional cleaning service. read more

I found Nelly here on the Yelp. She has cleaned my house 2 times now and both times I have been very happy with her services. I'm very particular when it comes to cleaning and I can honestly say I have not been disappointed. I highly recommend her services to anyone who is in need of a house cleaner. read more

Nelly did a great job in my apartment. It is really thorough and clean. She spent more than 4 hours working on the deep clean. We have a cat in our apartment. After the cleaning, the cat hair disappeared from the carpet. read more

Nelly and her coworker did a great job, they worked all day from 9:30 to around 4:00. The house smelled and looked so much cleaner. She got lots of dust and corners and all of the problem areas I was concerned about she did thoroughly. Her pricing seemed reasonable to me and she was nice to work with. read more

Nelly cleans just perfect, organized and very professional. I had a few old stubborn spots and stains which my previous lady couldn't get rid of. At first I just hired Nelly from yelp because she said she can do small job too . I was pleasantly surprised when she took care of those ugly stains from my bathroom and kitchen. Thanks Nelly! read more

Highly recommend Nelly's House Cleaning. Great communication, quick response, & did exactly what was asked. The cleaning was great, very happy with the result. Will use again. read more

Nelly is amazing at making sure your house is spotless. I have been disappointed in the past with house cleaning that was not up to par, but once Nelly started cleaning for us, we are always happy with her work. I highly recommend her. read more

Nelly is the best! She's been cleaning for my family for a decade. She's trustworthy and pays attention to details.

Nelly was superb! She was very detail oriented and very pleasant. I was beyond impressed with her awesome job! She left my house looking immaculate! Totally recommend her! read more

Nelly and crew transformed a very dirty rental house into a sparkling marvel. They are pleasant and hardworking, attention to detail was amazing. No need to watch over them. We did a walk thru one time at the end and the outcome exceeded our expectations. The best cleaning job ever. read more

Nelly's House Cleaning did an outstanding job on our condo that needed a deep cleaning. I requested a quote on a Friday and Nelly and her staff were able to perform the work on Sunday. The kitchen in our condo looks brand new. I would recommend Nelly to all my friends and family. read more

I highly recommend! She was professional in every way, from her quick response to following up to confirm and arriving in time. She did an AMAZING job , better then I expected! Thank you! Will definitely use again. read more

Nelly has been cleaning our home for about 8 years, from back when we were in a smaller condo and on through when we moved to a house. She is reasonably priced, extremely trustworthy and does a very good job. She has come when I have been home and she has come when I have been at work. She is careful with my pets, which is really important to me. I trust her completely and she has a key to my home. I highly recommend her. read more