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Nellie's Thistle Salon

5.0 (5 reviews)
ModerateHair Salons
Closed • 10:00 am - 8:00 pm

By appointment only

Services - Nellie's Thistle Salon

Haircut

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4 years ago

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Zeka Salon & Spa - Kenmore

Zeka Salon & Spa - Kenmore

4.4(128 reviews)
2.0 mi
•$$

I already saw Michellene Steinberg, the Master Esthetician, for my perimenopausal skin, and she was…read moreamazing. She did an in depth assessment, a fabulous facial, and taught me about my skin care needs. Planning to return for another facial soon. I highly recommend her!

Update: to be clear I did not decline the review. I declined a review without the possibility of a…read morerefund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday. Worst. Haircut. Ever. If you would like to waste 2 hours on a haircut that should have been completed in 45 minutes, all while listening to far too personal baby daddy stories shared by your nice, but unskilled, stylist, then this is the salon for you! What was that? Should I have said something? Well, I did. That's when the less than 100% fabulous customer service kicked in. I sent photos and messages documenting the haircut. I asked for a refund. After all, that was $90 for the haircut that looks like the craft scissor haircut my friend's daughter gave herself when she was 5. They want to "fix" it. There's barely any hair left to "fix" and also, no. You have lost my trust. Just refund the money. Here's my story: I chose one of my reference images (the one with green highlights) directly from their website based on cut and type of color, highlights with a fashion color. What could possibly go wrong? There is a person there who literally can cut the cut I want the picture proved it, right? The scheduler said she knew exactly who to book me with, but let's do a color consultation first for $60. I countered with, let's schedule the cut and the stylist, and I can discuss color then. At my appointment, I showed the stylist a carefully curated set of images, cut images, and the cut I wanted in pics of me when I had that cut. This is important because, I should back up and say I was asking for a pixie cut. I explained that I wanted my already short hair to be styled into a long banged, messy pixie with wispy tendrils by my ears. This would require trimming bangs, texturizing the longer "bob" sides and back. An hour in, I knew far too much about her personal life, and half my hair was clippered and way too short. Then she said, " Hey, maybe we should leave the other side as it is (when I came in)". Um, what? I asked to see the back. It had been clippered and the long hair on top laid on it like a rug. Zero texture. Um... the back of my head looks like a triangle? Can you please fix it? She did, kinda. Now, it's at mile marker two hours, and I am late. She was still not done. I told her I had to go and that I would have to settle for what I have. I left, put my hat on, and cried. But that was after I was also charged a service fee to tip. Next comes the customer service: After work, I took my hat off to discover that you could see my scalp in places. I have virtually no bangs, and it is waaaaay worse than I thought. I immediately emailed with pics. Their response, thanks for the feedback. I called and asked someone from their leadership to call me back. Nope, no call. Fast forward to the next day and several emails later, and the owner said you can either come in (next week) or "this matter is closed". Charming. I've had pixie cuts for 20 years. This was not a texture things or even a miscommunication. It was a failure of the scheduler, the stylist, and ultimately the owner. That stylist needs to be trained better and should have never been given me as a client. And the owner, well, just rude. When did customer service become so rare? Guess they must be doing well if they don't need new customers. There's more, but I am tired of typing. I don't usually leave reviews. Update: to be clear I did not decline the review. I declined a review without the possibility of a refund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday.

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Zeka Salon & Spa - Kenmore
Zeka Salon & Spa - Kenmore
Zeka Salon & Spa - Kenmore

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Bellis Salon

Bellis Salon

4.4(48 reviews)
1.6 mi
•$$

Lost a year plus client. I feel like my cancellation was handled unprofessionally. I have never…read morecanceled an appointment in probably 1 1/2 years of root touch ups & several foil treatments plus numerous hair cuts & gloss. I had to cancel an appointment due to a sick child at 23 hours plus some minutes. So very close to 24 hours. Lindsey immediately charged me full price for my first cancellation & said "I charged your card on file" . I understand the loss of a service but not even a " hey, is everything okay" "I want to give you the benefit of the doubt" & maybe charge half price. Now I will not return I even waited a day to think about if I should leave a review. I have been flexible for her over the 1 1/2 years but I was not treated the same. My hair services were average btw not suburb or anything so pretty easy to find another hairdresser. Sad I had to write this.

I researched where to cut my long hair after my special day, and since it's summer, I chose Bellis…read moreSalon and Spa. I only wanted a cut and treatment, so I didn't try other services. Stacia cut my hair. I'm scared that she used shears to thin my long hair, which made the process better. Another one, chair setup meant I got a lot of hair on my skin due to my soft pants, which wasn't comfortable seating on me like a sofa chair. However, she was very nice, friendly, and attentive to my needs. She even accommodated me earlier than my scheduled time. A month later, my hair feels happy, thinner, and soft. I appreciate her work and love how light my hair feels. I'm just afraid about shears my hair but it is worth it. I would return if I need another cut!

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Bellis Salon
Bellis Salon
Bellis Salon

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Nellie's Thistle Salon - hair - Updated May 2026

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