Would give a zero. I walked in and the cashier saw me come in. She turns her back to the register…read moreand i have to ask foe help at photos. She never said hello. Basically never spoke to me. O guess she hates her job or people in general. Only spoke one word answers to me. At the end did not say thank you. Just heres your receipt. Not sure how she got hired. They must be desperate

I answered a call from Walgreens today and a recorded message started telling me there was a delay…read morein my prescription.....then it would repeat that ....again....and again.....and again. I called back. I was holding on the phone.....I did this for 40+ minutes and a real live female person answered the phone and said I will be with you in just a minute...after a while....I was disconnected and transferred to no-mans land where no one would answer the phone. I called back and now10 minutes, there are once again 2 customers ahead of me. And the computer lady keeps saying she is sorry to keep me waiting! Actually, if there were a minus.....I would give a minus 100. It is sad. This used to be a vibrant store full of staff who could help you in a reasonable time. The voice mail system is terrible. The store is under staffed. You walk in there and can't find anyone except in the pharmacy. There are still 2 callers ahead of me. Actually, I have been moving my prescriptions to another pharmacy...but I missed this one. I may be holding on this phone until my next birthday ...which is in November!!! and there are still 2 callers ahead of me. It is now 26 minutes holding. And they will be with me shorly. This is not a good experience. Their staff is assisting other customers. Please pick up the phone and don't hang up on me again! There are still 2 callers ahead of me.....at 32 minutes holding. Does anybody at Walgreens care? This is so past bad customer service...I think their customer service folks all ran away. Oh yeah! One caller ahead of me. Lets see if i get disconnected again. The lady on the recorded message now has static in her voice because she has talked so much! And, my phone is running out of juice. 46 minutes on hold now. Now 51 monutes. Wonder if AI would do better? 59 minutes at 7:15 PM. Well....she, the real person, answered and once again asked me to hold on....so here we go.....didn't wait for me to say no.....didn't say please. Now 1 hr +. Oh she came back. FINALLY!!!!!!!!! Over 2+ hours.... Final recorded message....I am sorry. We are having technical issues and are having trouble processing your call. Perfect ending!!!!!!!!!!!!!!!!!!!!! Gay B Tuesday May 12, 2026 PS Once I got to a pharmacist, she was extremely nice and helpful.

I started using Stephens because it's right above my work for convenience. It didn't take me long…read moreto realize the family run, smaller pharmacy's (NOT the huge chains) out there are so much more efficient and much more personal. Everyone is so nice and takes the time to explain all medications and side effects. It is just as close as those huge unfriendly pharmacy's so why not try using them the next time you have a prescription that needs a refill? It takes no time to transfer your prescriptions.You will be very satisfied, I promise, It's well worth it!

From the owner: Stephens Pharmacy is an independently owned pharmacy specializing in custom compounded medications…read moresuch as bio-identical hormone replacement therapy, pet medications, and pediatric formulas. Stephens Pharmacy also carries greeting cards and gifts including Circle E Candles, collegiate items, and much more! Stephens Pharmacy offers specialty nutritional supplements by Statinzyme and Pure Encapsulations as well as RxSkin Therapy, a skincare line developed by pharmacists. Stop in for your FREE skin consultation anytime!

No one ever wants to go the pharmacy but if you do, you hope they are as helpful and nice as…read moreEVERYONE at Blair Pharmacy. They make sure you fully understand your prescriptions as well as getting the best price. Will recommend everyone to Blair Pharmacy.

The staff is so kind and patient. I went in to speak with the pharmacist/owner about getting all my…read moremedication on thirty day supply and get them all at the same time. That was great! It's a little off since they've added more pharmacist. They've grow so much but with that said I wouldn't trade them for the world. I guess Daniel just spoiled me.

It's amazing since I called corporate that the reviews on Google went from 2.5 too 3.2…read more Bad customer service and retaillatory practices when you hold them accountable. You are to be absolutely fine with 1hr and min. wait times, even when you called 4 days ahead and the machine calls you consistently and tell you it's ready. Only 2 people you can count on and that's Natalie and Amber.

I have shopped this location on several occasions. I was looking for a particular item. I have…read morelearned during this pandemic to check a store's app to see if an item is in stock before heading out. No guarantee but when I arrived at this location, the store had what I was looking for in the exact quantity that was listed. Of course, they limit you but two was all I needed. Cashier was very pleasant and the store was clean.

While visiting relatives in the area; we stopped in here, to purchase some gift cards…read more The store appears clean and well-maintained; with the usual selection of items from which to choose, one expects at this type of establishment. The staff person we encountered was very helpful, attentive and accommodating in our finding and purchasing of the gift cards. (Sorry we didn't get his name.) This location is a solid representative for the franchise.

Staff is friendly. Store is well organized and clean. I love the self checkout stations.read more

Sorry CVS, but in your pursuit of cost cutting you have once again shown the customer how little…read moreactual customer service matters to you. A customer shouldn't EVER have to experience the automated phone system you are using. It is the worst call in experience I have ever had. The fact that you cannot ask for an operator, the pharmacist, or anyone for that matter is horrible. I spent 17 minutes attempting to get a hold of someone in the pharmacy. 9 minutes just on the automated side. And in the end I was hung up on. Gone are the days when people choosing to spend their money and bringing their business to you actually mattered. Service shouldn't just be something you say and try to dishonestly sell to customers..... it should be a business model you pursue, because happy customers should matter. If a restaurant treated you this way you would never go back....

Close at 8pm or 7:53? Because the doors were locked at…read more7:53. Plenty of time to run in, get what we needed and still allow employees to go home on time. Thanks for making me drive across town.

They go above and beyond. I'm just 1000% happy I finally switched from a big box pharmacy to a…read morelocal pharmacy. The things they have done for me would have never ever happened at a CVS or Walgreens.

I had used Gentry pharmacy for two years, uniformly great service. But when I went to get a Covid…read morebooster in Nov. 2025 (I'm eligible by CDC rules), they said they ran my Medicare and it didn't go thru. So I asked to pay cash. Then the Gentry staff got furious and told me not to tell them how to practice, and to leave and never come back. A few weeks later I found out that a Medicare claim was filed for my having gotten a Covid shot there, with the date of service a few days AFTER I was in the office. I think they were vindictive and trying to stop me from getting Medicare from approving a Covid shot elsewhere, because they don't believe in Covid shots. I wrote to Mr. Gentry, the owner, and never heard back from him.

Made appointment for oil change. Arrived prior to time to be told they are installing 4 tires on a…read moretruck ahead of me and it will be at least an hour before they can start my oil change. I cancelled the appt while I was there and left. This has happened before. Whats the point of making an appt if WM doesnt honor the time slot? You send texts to me reminding of the appt. Also why cant you text me if there is a problem honoring the appt time. I am tired of being disappointed by WM. Give me a reason to continue to be a customer otherwise I have had it.

This store was conveniently located just down the street from the hotel where we stayed. Due to…read moreweather conditions we were delayed so we decided to go to Walmart to stock up on things we needed. The store was huge and well stocked with products. the prices seemed fair and comparable to our prices at home.

They always have their clients best interests at heart…read more First class, locally owned and operated.

I love Cahaba Pharmacists who always help me stay on track with my prescriptions. All the…read morePharmacists are great educators on all prescriptions including over the counter products. I have been going to Cahaba Pharmacy since 2015. They have beautiful cards for every occasion. When you need a gift for someone they have unique items for purchase. Thank You Jim and all your great staff for our neighborhood pharmacy.