My friend in Hawthorn raved about this shop after he got his living area re-carpeted and after I…read moremoved to Melbourne, I obviously wanted them to do my carpeting. The process was actually surprisingly short and the results were outstanding (however I understand that the layers are outsourced), the staff were helpful and didn't speak down to me, which I noticed at a few other stores, as they explained the process and their recommendations to me. The store's atmosphere is relatively laid back however you can clearly see that the owner is very passionate about what he does, and it shows in the end result.

Terrible company, dissapointing and unsatisfactory service. If I could give -1 star rating, I…read morewould. They say everything has to be out of the rooms to lay the carpet. Fair enough. Ive spent the last 2 weeks packing my house into boxes and put it in storage.. They ring the day before installation to cancel and postpone the installation for 3 more weeks!! Ive already waited 8 weeks for this appointment! They cant even guarantee it will go ahead on the new date of installation, I will get a phone call the day before to advise me if they are coming.. So now I have to live in an empty house with all my stuff in storage for God knows how long, until they decide they're ready to lay my carpets. Its such a huge inconvenience and terribly upsetting. The lady on the phone was not very sympathetic or understanding and said that they had also rung and cancelled 15 other clients that day. I would never recommend this company to anyone ever!!!! Do yourself a favour and go elsewhere, save yourself the heartache and stress.

The worst, the rudest, the most unprofessional company I ever dealt with in my life! If I could…read moregive them zero stars I would. They have zero respect for people. They talk to you as if you were beneath them, and that goes for all of them from office staff to management. When a complaint was raised, and escalated to management, as they continued to ignore the complaint, the management also ignored the complaint. It took them 3.5 years to replace a carpet in ONE room, the living room. They continually postponed the job, until I made complaints to the Govnt. Their workers broke my furniture whilst finally replacing the carpet, the workers didnt bother to tell me that they broke the furniture. After I continued to escalate the complaint about the broken furniture they continually ignored me until I complained to the Govnt. they offered me a lousy $200 for a piece of furniture which will cost me $500 to replace. They are rude, obnoxious swindlers. One thing they don't get coz their noses are up in the air too much: what goes around, comes around, and I hope they get their karma in the way they deserve.

If you value accountability, reliability and professionalism, don't use this company. Especially…read moredon't use if you are working to a schedule!! We had 3 bedrooms to carpet, we received a quote from Hamill floors and booked the job in a week or two in advance. A few days prior to the job, we called and emailed to confirm, but heard nothing... We made repeat calls and emails, never received a response. We even visited the "showroom" factory in Moorabbin hoping to run in to Matt to see if he was still going to do the job as planned, but no luck. No explanation, no apology, just childish avoidance of us, which left us scrambling to carpet 3 bedrooms in 24-48hrs. Matt, don't respond to this review pretending you have no record of this job, we know you were actively avoiding us. Your behaviour was really unprofessional, the least you could have done was let to us know you were bailing on our plans. We were left without carpet for out first open inspection, which was really disappointing.

From the owner: At Hamill Floors we provide carpet sales, installation and repair services. We believe that your…read moreflooring designs are something your family, colleagues or clients have to live with for a very long time. We're here to help you make the best decision and ensure you get the best value. We are passionate about our carpet solutions and aim to work with you to deliver an exceptional service and products you can rely on.

Whens things get dirty you call these guys.. great serves and great pricesread more

I organized weekly cleaning for my elderly mother and she loves it! Her house is now clean and is…read morekept clean by the nice lady who does a thorough job and leaves the house spotless. If you are looking for a solid cleaning company, look no further.

I called daniel when my cat wee'd on my floor he used some type of treatment and flushed it to get…read morerid of the odour I recommend him, he has great service amd quality!

From the owner: Carpet steam cleaning Advanced carpet stain removal…read moreTile & grout cleaning Upholstery cleaning High pressure cleaning Commercial & residential