If you value accountability, reliability and professionalism, don't use this company. Especially don't use if you are working to a schedule!! We had 3 bedrooms to carpet, we received a quote from Hamill floors and booked the job in a week or two in advance. A few days prior to the job, we called and emailed to confirm, but heard nothing... We made repeat calls and emails, never received a response. We even visited the "showroom" factory in Moorabbin hoping to run in to Matt to see if he was still going to do the job as planned, but no luck. No explanation, no apology, just childish avoidance of us, which left us scrambling to carpet 3 bedrooms in 24-48hrs. Matt, don't respond to this review pretending you have no record of this job, we know you were actively avoiding us. Your behaviour was really unprofessional, the least you could have done was let to us know you were bailing on our plans. We were left without carpet for out first open inspection, which was really disappointing. read more