ACA Home Improvements Photos
Recommended Reviews - ACA Home Improvements
Start your review...
11 years ago
On December 3rd a guy came out to the house and gave us a quote for one shutter. We gave him a $300 deposit and was told the shutter would be installed in January as it was coming up to Christmas. By mid January we still hadn't received a call about installation so I rang the 1800 number to find out what the delay was. The woman on the phone said they had an extra long break over Christmas and would be ready soon. Call again end of January and she tells me they will look in to it and get back to me so I wait for a call but nobody bothers calling back. A week later I call again and now she tells me this shutter has been a nightmare and should be ready in a week. Still nothing after a week so I call for the 4th time, once again she will look in to it and call me back but never does. I call back again a few days later and she tells me the shutter finally arrived from the factory a week ago and I should had received a call to organise installation. She said the guy will call me over the weekend, I wait until Saturday afternoon and call back the 1800 number only to be told by a very rude woman that it's Sunday and they aren't open weekends. Finally late on Sunday afternoon the guy calls to say he can install the shutter in the morning. He comes out and does a fantastic job installing the shutter but tells us we have to wait to receive a call from the electrician who will come out and finish the job. A few days later I call the 1800 number to let them know we still haven't heard from the electrician and they said they will look into it. 3 hours later the electrician calls to say they are waiting out the front. We rush home and they come inside and start drilling 3 huge 10mm holes into the timber panel feature wall. I hand them a box that the installation guy left behind and they say oh no this is a remote, we thought we were installing a different system that has a controller on the wall. That means they put 3 huge holes in the wall for nothing and they offer to cover it with a plastic light switch plate which looks awful but what other choice do we have. He said he can mount the remote control holder to the plate on the wall so it looks like it belongs there but when he opens the controller box there is no holder in there because someone has lost it! Now we have a silly looking plastic box on the wall and can't even attach the remote control to it! We will never recommend this company to anyone as the whole experience has been an absolute nightmare. Upon further investigation we discovered the factory who makes the shutters is actually located in China (I'm guessing that's why it takes so long) and this company also goes by the name ACA Home Improvements amongst other things. Please do yourself a favour and avoid them like the plauge!!!! read more
7 years ago
This business should be avoided! They wrecked our newly restored brickwork, split our newly restored kitchen window frame and scratched our newly painted kitchen wall during installation of awnings and blinds.The awnings and blinds are not fit for the purpose and the whole installation is below substandard. The customer service is non existent.The company bluntly refuse to rectify the inherent faults. This company should be avoided or shut down! The below substandard products are good only for scrap metal dealers! read more
8 years ago
Very happy with the service and the plantation shutters. After contacting 3 blind companies. ACA gave us the best price with best product. The consultant very professional, rang the day before meeting and half hour before to say he was on his way. The installers were just too good, friendly and very professional., A huge thank you to everyone we dealt with from office staff to fitters. read more
8 years ago
Great product and service, very happy with the whole team work at ACA Home Improvement. Highly recommended.
More info about ACA Home Improvements
2/36 Hartnett Dr
Seaford Victoria 3198
Australia
Directions
1800 181 919
Call Now
Visit Website
http://www.acahomes.com.au
Payment methods
Does ACA Home Improvements take Bitcoin?
No, ACA Home Improvements does not take Bitcoin.
From the Business
Specialties
ACA Home Improvements is your one stop solution for Double Glazing, Window Furnishing, Security Products and so much more. Located at Seaford, Victoria, we service the entire metro Melbourne. We specialize in Plantation Shutters, Roller Shutters, Roller Blinds, Awnings, Double Glazed Windows & Doors, Security Doors, Barrier Doors, Flyscreens and Grilles.
History
Established in 2008.
ACA was established in the year 2008 and been Number 1 ever since.
Meet the Business Owner: Vincent S.
Vincent is the owner of ACA Home Improvements. He is a person who always wants to see his customers happy and always give priority to his customers
More Info
Hours
Why does Yelp recommend reviews?
2 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
7 years ago
They have really good plantation shutters with lots of colors to choose from. Amazing team! I recommend them to all of my friends. For home improvements, they are really an one stop place for us to choose different products from plantation shutters, roller shutters and double glazing. Easy and convenient to have your home improvement project done from the professional. read more
7 years ago
This company is now in liquidation. Be aware of this director if he pops up again leading another company. There is a reason his company has gone into liquidation, just read the "real" reviews to see why. read more













