Never, ever have anything to do with this company. They are absolutely devoid of any business ethics or concept of customer service. They'll send out a slick, personable salesman who will make the process all sound just oh so easy. When that dreaded day arrives... installation.. you'll see how easy it is... NOT! The "installers" are actually dodgy independent contractors who are not part of this shonky outfit's workforce. As such, don't be surprised if they take a dislike to your old carpet , or YOU, and just decide to walk off.
If that happens. You are _screwed_. They insist on 100% paid up front and wont think of offering a refund, even if they have delivered ZERO. In fact they may opt to extort even more money from you, relying on the "sunk cost" motivation.
Based on my experience, Carpet Call are the "My Moovers" of the carpet industry. Do your research, people. Going with any company that is a "market leader" due to a big advertising spend is always, always a bad idea and this sorry outfit bears this out in spades. read more