My auntie is a new resident and we have been very pleased with this facility so far. It's a bit on…read morethe new(er) side compared to the majority of places we visited previously. Everything is great looking with good sized common rooms and living spaces and a very engaged and fun staff. We are love the fact that auntie's new home focuses on interacting with her, even though she does not talk often. We have often seen her caretakers speak to her, knowing there won't be much of an answer but still engage while watching how long it takes her to attempt a reply and gauge her health and responsiveness in other such subtle ways. For such a better caretaker ratio and experienced and dedicated staff, this is also almost $2k less than the previous place, that's $20k a year! Other than the previous place being within walking distance to shopping, small lunch spots and a good area for Uncle to stretch his legs, there hasn't been a downside. There has also been a lot of fun activity daily where staff and residents participate in for both introverts and extrovert personalities. Auntie doesn't respond often, it's something interesting for her to be around and look at. Uncle, who still visits regularly, also appreciates something to alleviate the somewhat monotonous day even tho he doesn't mind the chore.

A friend with increasing dementia has been at PR for almost 2 years. The caring staff are sensitive…read moreto her increasing needs and do their best to engage with her. They're very friendly and welcoming, responding to my requests for help within a reasonable amount of time (I'm usually there at lunchtime, so staff are pretty busy with residents who need extra help with their meals). The courtyards are a great bonus. PR has a family room, and every few months a group of us get together to visit our friend, spilling into the adjacent courtyard when the weather allows. The Activities Director maintains a full daily schedule, and creates a colorful and ever-changing holiday or seasonal display, which reduces the "sameness" for the residents.

My mom has been at Mills Estate for a while now and I am quite happy with the facility, services…read moreand people providing assisted living to her. The staff is supportive, aware of whatever medical issues she may be dealing with at any given moment and timely with attentive to her needs as they arise. Very satisfied overall.

The quality of care is excellent! Everything about Mills Estate completely exceeded expectations…read more Ami and her staff were kind, welcoming, efficient- everything you'd want for your parent or family member.

Supple Senior Care has been a lifesaver for our family. They have provided my mom with…read morecompassionate, vetted caregivers we can trust completely. Lagi, Maria and Lita have truly been amazing to work with. Their level of care, communication, and professionalism has been outstanding. And, any last minute scheduling needs, Marie quickly facilitates to keep everything running as smoothly and consistently as possible for my mom and all involved. We feel so very fortunate to have found Supple Senior Care and highly recommend their services to anyone seeking dependable care for a parent or loved one.

From the very first call, our experience with Supple Senior Care was exceptional. I initially…read moreexpected to leave a message on a Sunday, but Catrina, the owner, personally answered the phone--an early sign of the responsiveness and dedication of this team. Marie, the scheduler, followed up promptly and worked quickly to find the right caregiver for our 98-year-old mother. She made the process smooth and reassuring during a time when that meant a lot to us. And then there's Luzandra--truly wonderful. She was caring, attentive, and brought such warmth and joy into our mom's day. Our mother felt safe, comfortable, and genuinely enjoyed her time with her. In fact, she said, "she's a keeper." We are so grateful for the compassion and professionalism shown by everyone at Supple Senior Care. Highly recommend.

Our experience at AlmaVia of San Francisco has been overwhelmingly positive. As care managers,…read morewe're often in and out of many senior living communities across the Bay Area, and AlmaVia consistently stands out for its mission-driven approach and genuine commitment to resident well-being. The building maintains solid staffing ratios, and it shows. Residents receive attentive, compassionate care, and the team always takes the time to greet you with warmth and professionalism. During my last visit there the Sales Counselor, Kara, took the time to step outside and talk with one of the residents about a problem he was having, and she showed such a lovely compassion and way of following up on the issue. There's a noticeable culture of kindness and respect here, not just toward visitors and families, but most importantly, toward the residents. It's clear that the staff are well-trained, engaged, and truly care about the people they support. In a region where finding quality care at an affordable rate can be a real challenge, AlmaVia offers a meaningful balance. It's a great option for families looking for person-centered memory care in a supportive, mission-aligned environment.

I might recommend this place if you are not needing assisted living or in memory care. The memory…read morecare area is so poorly managed. It is so hit or miss depending on who the care providers are. Some are really amazing and have their hearts in the right place and do an amazing job of caretaking for a very vulnerable and challenging clientele. There are others who do the bare minimum and you can tell that they hate their job and are only there for the money. The manager Aaron is the worse. So unresponsive and does not manage the staff well. He's hardly ever on site so he doesn't see what is going on. Sometimes they are so understaffed, it's not only negligent, it's dangerous. I couldn't recommend the garden area (the memory care area) for anyone I cared for. Oh and it is soooo expensive for the really crappy food and super small rooms and problematic service. Don't be fooled by the great tour they give, you won't get all of the amenities that the regular residents have access to.

My interactions with the Care America Homecare was positive with every interaction from the initial…read morephone call to the end of my care. The staff was considerate and professional with consistent and clear communication. My care giver was a personable and hardworking. I highly recommend Care America Homecare.

Great place if you are looking to hire a caregiver. They…read morehave an excellent staff and they are very friendly, helpful and knowledgeable. I highly recommend them.

Tour was excellent, show 1 bedroom and 2 bedroom. The room are very roomy.love the sitting area and…read morethe dinning room..Friendly and professional staff.

Excellent Care Service of Caregivers Caregivers are friendly…read moreOffice management have excellent customer service

I wanted to update my review I wrote back in May of 2024 to say that we are still so very pleased…read morewith the great care Providence Place is providing my mother. Providence is ideally suited for late-state dementia cases. Its caregivers are experienced, caring, and tuned in to the unique challenges that come with severe dementia. I especially like Providence Place's pricing model in that they don't gouge you with added costs for every little thing; their pricing is clear upfront. Fresh meals are provided daily, music and light exercise therapy are woven into the weekly routine, and opportunities given to residents to enjoy the fresh air outside. It's never easy seeing the irreversible march of this horrible disease on loved ones. But knowing my mom and the other residents at Providence are getting great care, is so comforting!

Providence Place is a loving place with excellent care…read more We are so glad we were able to move my husband to Providence Place! He has been there a year. Previously, he spent 2 years at Ivy Park at Cathedral Hill. They are very different. Providence Place is a small facility that focuses on excellent care, among other important things. Ivy Park, by contrast, is corporate, and spends money on marketing and open houses. Providence Place (PP) spends money on the residents -- on excellent and loving care, tasty food, and staff who are loyal and remain with PP for years. Staff turnover at PP is very low! At Ivy Park, however, staff turnover was frequent! We never knew who would be my husband's caregiver that day. Consistency of care is important in noticing subtle, but important, changes in residents. This can affect their condition. My husband's main caregivers at PP, Pia and Saul, are outstanding - loving, respectful, caring, patient, and kind. Catherine, the manager, is on top of everything, knows each resident and is very responsive. Often, she sends photos of my husband doing something that day. Twice a week a guitarist comes and plays live music, and an activity director comes 5 times a week to do activities with the residents, such as "bowling," balloon tossing, and coloring. In addition, the residents are bathed every day! This is amazing to me, especially because my husband is wheelchair-bound, but as Catherine says, "The residents feel better this way." It is true. Also, their teeth are brushed! This was not done at Ivy Park and there they were bathed only 2-3 times a week. My husband is a vegetarian and that is no problem at PP. The food is high-quality, tasty and varied. At Ivy Park, it was so difficult for him to receive adequate nutrition; the staff there took away the main course (non-veg) and gave him only the vegetables - no protein! My husband declined. He also became very dehydrated. At PP, however, he is stable and doing well. We are so glad that he is at PP where we feel like we don't have to oversee things. We trust the staff to do their jobs. It is a big relief!

My mom is in memory care at Cadence Millbrae and it's amazing. The care staff are attentive and…read moreknowledgable (Karla is the director). The activities are great under the activities director-Marilyn. The food is very good. It makes it so much easier knowing that my mom is getting such great care.

Beware shady and dishonest business practices! I never even heard of them or interacted with them,…read moreyet one of those "senior living advisors" shared my info with them-- which they proceeded to exploit by telling the hospital that they had a referral for us. I NEVER CONSENTED TO ALLOWING THEM TO SHARE MY INFO WITH THE HOSPITAL. The only reason I found out about it was that the hospital thought we'd made arrangements with them. If they need to LIE to the hospital and waste the precious time of customers who are already struggling with a loved one's decline, they clearly must not be doing good enough business through honest work. DO NOT TRUST THEM! P.S. There are additional negative reviews (from 2025) for a duplicate listing of Cadence Millbrae in Millbrae CA. Read them all to make sure you get a fuller picture of their business.