Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

Dr. Ashley provided exceptional care for our children, and we couldn't recommend her more highly…read more During an unexpected situation, she was incredibly responsive--replying immediately and going out of her way to accommodate us despite having a fully booked day. She made time to see us, quickly assessed and resolved the issue, and handled everything with a high level of professionalism and expertise. What stood out most was her genuine kindness and ability to connect with our kids. She created a calm, reassuring environment that made them feel comfortable and at ease throughout the visit. At the same time, she was thoughtful and attentive to us as parents, ensuring we felt informed and supported every step of the way. Dr. Ashley clearly has her patients' best interests at heart. Her combination of clinical skill, responsiveness, and compassionate care makes her an outstanding pediatrician. We feel very fortunate to have her and would wholeheartedly recommend her to other families.

Dr. David Wagner was the only pediatrician for my children, Shaundra and Jared, who are in their…read morelate 30's now. We have such fond memories of the great care received and his wonderful and infectious smile!

For the most part this office, as a whole, has been decent. It can take a looooong time to receive…read moreassistance at the front desk when only one person is handling everything (checking in & out, referrals, phone calls, paperwork, etc.), and I've stood there waiting for up to 13 minutes to simply check in. Not while Jennifer was there, however, because she's AWESOME! While we like Dr. Wagner, he failed to diagnose an appendix issue with our 11 year old (April 2013) with symptoms that continued and then escalated to require an emergency surgery (August 2013). For our newborn's circ. (Sep 2014), they insisted that I not be present for the surgery, for many reasons they came up with on the fly, to the point of nearly ushering me out of the room. All went well until we walked to the car... he screamed while buckling his carseat and literally ALL the way home!! What happened to the pain injection?? The procedure from start to finish took less than 15 minutes so I know it doesn't wear off THAT quickly... I think the nurse either forgot or chose to skip it, poor baby. After all, he couldn't tell me if she did it or not. I called the advice nurse from the car (I was freaking out a little), and was told to reapply the dressing of gause/ Vaseline when we got home. Once home, I opened his diaper (he immediately stopped crying) and found NOTHING!! The nurse hadn't dressed the wound at all!! So his diaper had been rubbing against it the whole time :( that's ridiculous!! And worse, they could have told me about the option for dressing it before I left, I shouldn't have had to call. The "Care After" printout also didn't mention this. Granted, the method used (Plastibell) doesn't REQUIRE a dressing, but if it hurts babies without it, then why not? Anyway, those are the only 2 issues we've had and I don't know that things would have turned out differently at another Dr.'s office. After all, they're all just "practicing" right?? ;) On the up side, the ladies are really nice and they're very good over the phone. They recently added an advice nurse to their staff. They have also been able to give same-day appointments when needed, and/ or move up my appointment time since I was already in the area. Hence, 3 stars instead of only 2.

Dr. Nelson is both my daughters pediatrician and she is absolutely amazing! She listens, she's…read morepatient, and she's gentil with my girls. I have only great things to say!Thank Dr. Nelson for being here for my family, you are much appreciated!

My wife and I are supremely lucky to have Dr. Kong as our pediatrician. He truly cares about his…read morepatients and is invested in their health and development. His vast amount of knowledge and expertise is truly a blessing and we know that his recommendation is always 100% spot on. The office creates a 1:1 experience which is also welcomed! Will recommend the office and Dr. Kong to anyone!!

My wife and I feel truly lucky that we connected with Dr. Kevin Hoang and Dr. Diana Nam of Walnut…read moreCreek Pediatrics. When our daughter, Ari Marie, was born a bit premature, we needed immediate medical care for our daughter and immediate medical guidance for us. Dr. Hoang and Dr. Nam provided both. They examined Ari, answered all of our questions, and showed the medical knowledge and sincere care that you'd hope for from a doctor. If you're in the Bay Area and your child needs medical care, I would definitely turn to Walnut Creek Pediatrics. My wife and I are glad we did.

He was my pediatrician up to when I turned 18. Wonderful doctor. I'm surprised he's still…read morepracticing since he was my pediatrician 20-25 years ago. Highly recommend him.

Dr. Rush is a wonderful doctor, I wish all doctors were like him. I have not met any doctor that…read moremeasures up to him.

Dr. Kudlu is the best pediatrician for our son! Sadly, we are relocating out of state, and we hate…read moreto have him leave her care.

We had doctor Kudlu with our first born until she was 4. Doctor Kudlu was wonderful. She was very…read moreknowledgeable, took her time to talk to us, never rushed, and was direct in telling us what we needed to hear. Our daughter really liked her. Now that we have moved, we miss her!

Two key issues here: 1) we have never in 5 years of being…read morepatients here gotten a same day sick visit. Doesn't matter how early you call. They simply don't offer enough spaces when kids are sick like the winter. There clearly seems to be a way around the system to get booked in advance but that hasn't been offered to us. 2) our son had a severe reaction to a bee sting and their response was to schedule an appointment with an allergist for 3 months in advance. When we asked about how do we keep him safe in the meantime we were told to wait until the allergist appointment in 3 months. We asked a friend who is a pediatrician and they wrote us a prescription for an EpiPen on the spot. Why didn't Bayside? If you don't know how to advocate for yourself in the US healthcare system then don't come here. Your kid will get lost in the shuffle and they couldn't care less. I picked this place based on proximity and some decent reviews but I will not be doing that any longer.

We will never come to this office again, we're going to find another practice. The front desk staff…read moreat this location are RUDE. My mom brought my son for an appointment that they had rescheduled and they treated her like she was less than human, all three front office staff. The call I received was disturbing, "We have a woman here with a child who claims he has an appointment..." The medical staff are nice, but to get to them you have to go through this front office staff. No thanks. Just why? It's so much easier to be kind.

Both of my kids (3.5 and 14 mos.) see Dr. Takao in his Orinda office (15 Altarinda Rd) and I…read morerecommend him to all parents without reservation. He was recommended to me by our wonderful (and now retired) pediatrician in the city when we moved to the burbs. Takao is a warm, thorough and experienced pediatrician with a good sense of humor and a welcoming support staff. My kids actually like going to the Dr.'s office. He's shown us flexibility when we've needed it, and has always been incredibly responsive. For example, when my kid took a header into the couch armrest on the Fourth of July, I texted him and he called me right back from a party he was attending. He squeezed us in the next day just to make sure my child was ok, and also followed up with a phone call. This is his standard of care. I'd heard his practice was closed to new patients, but I just spoke with him and it's now reopened.

Increasingly out of touch, too focused on social life and Warriors and training of new medical…read moreassistants. Delays and office wait are true from other reviews. It's a degrading situation. This is not the interpretation of a weary parent, this is also the assessment of a teen patient who was too respectful, polite and hopeful to call out the inefficiency and ineffectiveness of the care offered when the patient knew something fresh was needed. Referral of services for other care was extremely ineffective and unhelpful, waste of time and our adult (parent) family primary care physician even told us the doctors, locations and services that were suggested by this office were the scariest and not good places or doctors. We learned the hard way that the referrals were stale, We spent a lot of time trusting the referrals and trying to find our solution. This was precious time lost while being bullied at school that the child could have used to make progress rather than struggle. Current era bullying is a topic not well understood by this office and this office is not equipped with finding the right fit for care. The Rx were only a benefit to Pharma and have scary side effects that were counseled to the parent as 'most kids' are on these meds these days, that's not a good basis to counsel a parent. You'd think a professional with decades of experience would have a better assessment of efficacy. An office like this with the cost of visits, which were also a billing focus and priority for the office, should have an excellent top tier network and fresh ideas, with cutting edge care referrals. At the prices charged (especially for a HDHP deductible situation), there's a lot more out there in the services field; a simple good therapist approach is best. My kid also did not have confidence and trust in the doctor or staff. Experienced professionals should recognize this and immediately tell parents and help them find another primary care provider where the kid is comfortable; instead of shielding their findings from the parent, regardless of patient age and confidentiality. We got a simple "I'd like to see the patient again in 2-4 weeks, can't quite figure out what the problem is ..". Chaching$$$$$ more visits. Suggest: Prioritize care and reduce poor referrals. Prioritize care over billing codes. For bullying that causes anxiety, develop better resources, help parents expose the problem, not hide it in confidentiality presumptions. Stop dragging out the recovery and stop the prescription of depression drugs that don't work, and only benefit big Pharma and are impacting a teen brain that is still developing way into an individual's early 20's. Also the documentation in the medical records was inconsistent and troubling enough that it was a last straw. Under the guise of confidentiality, things were blocked so only the office could see notes and appointments and the documentation and records were inconsistent. We were told patient and parents could not see the visit notes, appointment times, etc under the guise of confidentiality. This is not correct, we are allowed have access, at a minimum the teen should have access. We now know this because our visits with other providers in the last 8 months have the same legal standards and in the same network of children's Benioff/ Alta Bates/ and John Muir networks these recent office visits and documentation share much more than this office did, and we were told by this office that neither the kid nor parents could view it based on the software and rules of confidentiality. Obviously, by equal comparison with other providers, this issue is mismanaged by this office and their statements are not accurate Our expectations for our kid as the patient and as parents for records review were VALIDATED by these newer providers as reasonable and normal, legal. It makes me think this office didn't know how to use the online system or they were over-interpreting and over-applying some rule they misunderstood. The patient has a right to see the entire file and notes and it is important for their health record. Their peer providers prove this office's record management and teen confidentiality protocols as flawed. Professionals are supposed to lead, not create more problems. Regarding time, network resources, cost and ability to problem solve, and ensure better outcomes....... There's a lot of other options out there, God bless and good luck.

Wow... just wow! From the beginning to the end UCSF children's hospital was amazing!! Lovely staff…read moreand doctors! You can tell everyone there loves their jobs! My little one had to have surgery and they made her feel so comfortable and also put mommy and daddy at ease because of how lovely they were. I cant recommend them enough. Unfortunately my other child will have to have the same surgery but thankfully we found UCSF because i know she will also be well taken care of! Ps. How cute is this thank you card/get well card they sent my daughter?! :) What a wonderful touch!

This entity states it's a childrens hospital, when in fact they are only a children CLINIC. False…read moretitle, misleading parents to believe this is a childrens hospital.

We love Dr. Benway and her staff. She has been our daughter's pediatrician since she was born, and…read morewe couldn't be happier. We had to switch to Kaiser for a brief period and I couldn't get back to Dr. Benway fast enough. Being a first time mom, I have a lot of questions and Dr. Benway makes herself available. She always returns phone calls and never makes me feel silly for asking. The staff of young ladies really know their stuff and they make vaccination appointments bearable. They are so fast that by the time my daughter realizes she has had one poke, they are already done with all 4. I would recommend Dr. Benway to anyone who is looking for a great pediatrician.

I can't say enough positive things about my kids pediatrician. We transferred care, from Kaiser and…read moreare just in love with her staff! Dr Benway is the perfect pediatrician for a mother whose goal is to be the best. She's thorough yet realistic about what parenting means. She keeps you grounded!