They were amazing to me! We thought I needed new parts to fix my phone camera, so we ordered them…read morein and I paid ahead of time. Then when they went to do the repair they found that I didn't actually need the new parts. So they fixed the problem and then refunded me for the prepaid parts! I would have never known otherwise, yet they we're honorable and gave me my money back. Excellent customer service :)

i went and had ice wireless replace the screen on my iphone 11 Pro and they didn't switch over the…read moreFace ID and True Tone module to the new screen. Face ID and True Tone dont work anymore on my phone, definitely not impressed, considering it should be known to do that for all new iPhones with Face ID. wouldn't recommend taking a iphone for a screen repair to ice wireless. find apple authorized repair places where they know their devices

Erik's Audiotronic is a good place to get a hold of some new gadgets, televisions, or audio…read moreequipment. While their selection isn't the greatest in the world, they do have very knowledgeable staff, with some of their long-term employees having a wealth of information that I found invaluable. The prices are fair but they do not stock a great deal of low-end products which is what mostly limits them from a 5 star rating for me.

I'm on an 80-day roadtrip with my two young kids from Chicago to Alaska and yesterday, in Middle Of…read moreNowhere, BC, my iPhone dies. I have an iPad as backup for documents and navigation but can't easily make calls with it. So a dead iPhone is a huge safety concern for me. I call Apple and they are willing to ship me a phone anywhere but can't guarantee an arrival date. They suggest I stop by MEDIAsolutions in Whitehorse, Yukon. The town in which I live has over 50,000 residents. The entire province of Yukon has a significantly smaller population, so while hopeful, I figured it was a longshot to either revive or replace the iPhone. I figured I'd have to wait weeks and many miles to have my phone issue addressed in Anchorage. I couldn't have been more lucky than to walk into MEADIAsolutions and to meet its founder, Trevor. His iOS tech(s) were out that day, but after hearing my dilemma he went to work immediately and within hours my dead phone was evaluated as truly dead, I had a replacement phone (via AppleCare), and he even hung out after hours so that my new phone could get most of the way through a restore-from-backup. And as if that wasn't enough, his staff were super kind to my kids. As far as I'm concerned, both my experience at MEADIAsolutions and Trevor himself are some of the highlights of this trip. I've never written a Yelp review but the care and attention I was given today deserves mention. Thanks Trevor & colleagues for taking care of my phone and by extension, my family.

I deal with MEADIA Solutions for all my business and personal Apple needs as well as general tech…read moresupport. Great service, quick response times and very thorough. They also are our Lightspeed point of sale dealer and Trevor was invaluable in the transition from our previous POS to Lightspeed. The only reason for 4 not 5 stars is that I'm not a fan of having to use an iPad in store to get in a queue to buy a small accessory like a charger cable or iPhone case. It makes sense for service, but not for general sales.

Awful customer service. The " EXPERTS" entered my email wrong and didn't acknowledge it. They used…read moremy minutes to try and fix their mistakes. They both need more training.

Don't shop here. They sell defective crap and lie to your face about where you buy it. I bought a…read moreheadphone/charging adaptor from them that lasted about 12 days. I get not taking it back without the receipt, but the shopkeeper looked me in the face and told me I bought it at Walmart. No the **** I did not. I don't buy them from Walmart because they cost twice as much as everywhere else despite not fast-charging. They're theives and liars and if you have a contract with them, do NOT renew it.