Prompt, honest, straight forward and reasonably priced. They're my first call for drain related…read moreissues. First time I had to call them it was a few years ago after Roto Rooter came out and their 20-something plumber floundered around for about 2 hours running his auger through the inside and outside cleanouts without being able to clear my main line. Pete showed up after Roto Rooter gave up and left, and he got me cleared out in about 20 minutes. He acting amazed when I told him someone else tried and failed right before him. And he charged substantially less than what they wanted to if they'd managed it. Since then I call this company for drain related problems and for as many other plumbing issues as I can. They show up promptly and help me out at a reasonable price every time. Great company if you're looking to get away from the big chains and use a trustworthy local family owned business.

We call these guys for any plumbing issues we have - absolutely the best in response time,…read morereasonable price, kindness, and quality. For bigger jobs and the tiny little annoying ones we have, Drain Surgeon will be our go-to for the foreseeable future. Definitely recommend; we're grateful they're around.

We have only praise for Paramount plumbing! We needed them twice this week for two totally…read moreunrelated issues. Will was our technician and he was the BEST! He takes time to explain the solutions needed and the cost. He did an amazing job doing everything we needed and very respectful of our property. He even put up with our 6 pups. We didn't know our AC would stop working today during this intense heat wave, so I called and talked to Tom (office manager) asking him if there was anyway possible he could send someone out. He did his due diligence in checking if any technician had time to help us out. YES... Will to the rescue! My husband is 80 and had open heart surgery in the past and he is not a healthy man, so the heat is very hard on him. I never mentioned that to Tom, so you can imagine how grateful we were when Will arrived. Air conditioner is fixed. Thank you Will for your expertise and professionalism. I 100% recommend Paramount Plumbing! Stay cool

Happy with every aspect of my experience (installed a water softener system). Communication was…read moregreat. Showed up promptly and worked very clean (placed tarps down everywhere they would step, even the stairs. Patiently explained the system to me when they were done and made sure all my questions were answered. Reasonable pricing as well.

If you'd like to pay literally hundreds of dollars more for the same, high-quality plumbing…read moreservice, call one of the other 4.5- to 5-star companies on Yelp with more than 40 reviews. If you'd like excellent customer service and plumbing work at a fair and reasonable price, call these guys. Denise, who handled all of the phone communication, is outstanding. A great listener who took on our problem as if it were her own. Thank you, Denise! Bill, who changed our corroded water line valves, was friendly, down-to-earth, knowledgeable, and efficient. No B.S. from anyone at this company. Other local plumbing companies? Quoted $698 (vs $423 with Victor James Plumbing) for replacing two water line valves. Quoted $523 (vs $244 with Victor James Plumbing) for replacing one water line valve. Note that they wanted to charge MORE THAN DOUBLE what Victor James Plumbing quoted!! One guy wanted to charge $150 just for coming out for the estimate (vs $65 service visit fee for Victor James Plumbing). I find it sad that, because we customers can't always know what a fair market price for services is, some companies will price gouge us without a second thought. I'm glad that there are still honest folks out there like Victor James Plumbing who can do great work with integrity and still make a profit at a reasonable cost to working families.

I needed an old vanity replaced with a new one I'd bought and a vanity drainage issue resolved…read more Victor (Jr) arrived on time, did the replacement, AND discovered and fixed a hidden, ongoing leak under a different sink. Great work, I'd call them again in a heartbeat. Well worth the cost! T. Parrish

I recently had some AC issues. I decided to contact Penn Wynne Plumbing and Heating because of the…read morepositive prior experiences I had with them performing plumbing work. Amazingly, Evan and Dylan are just as good with HVAC work as they are with plumbing. I have hired Penn Wynne to fix the AC, perform routine maintenance on the heating systems, and perform some additional minor plumbing work. It is so convenient to be able to combine both plumbing and HVAC related matters into one visit. Evan and Dylan always show up on time (and sometimes even a few minutes early) for each visit. This is so rare when it comes to home service providers. This is a great company and I have them at the very top of my list for the next time that I have a need.

Super responsive, they came out to replace our heater when it broke down int he middle of winter…read moreand replaced it the same day, what a relief, especially with a family at home. These guys are good!

Recommend Hannah Plumbing! Bob came when he said he would, on time, and completed the job. No more…read moreleaks - thanks Bob!

Needed a new water heater; small space. Got the size to accommodate the space available…read more Efficient, nice.

We had guests in town over a weekend, and we were quite displayed to find our guestroom toilet…read moreleaking. We called.Golden Rule, and Jay was up to the task! Normally, the replacement of a gasket between the tank and the bowl is something that I would do myself, but with guests in town, it was not on my list of things to do. Jay took care of things very promptly and did a wonderful job of getting things back on track. We are very pleased with the work that was done and are grateful that we have the ability to make a phone call and get things completed in a timely and cost-effective manner. Definitely a great company, highly responsive, and they get the job done properly!

We were very fortunate to have our heating system break down, but able to be maintained heavily…read morewhile we shopped around with time on our side for a new system. We got 4 estimates in total. In all honesty, the prices were not super far off - the recommendations, or lack of were the biggest variable between all of our proposals. This is kind of long, but like others have mentioned, the experience was so good that I wanted to make sure to take the time to give this feedback. 1. Borden was the only one who recommended a chimney liner in our new system. Which is important in the newer 84% because the temps are not as high as they used to be. But even more important in the 90% model where the water heater would be an orphaned appliance. Which is actually a pretty serious safety concern. 2. Borden was also the only one who recommended a new expansion tank and offered to cut back to the steel one if we wanted to shave a little off of the price. A number of places i looked said that the amount of new installs they see using an older tank is mind boggling. And there are numerous benefits to the new style including eliminating air, rather than just controlling it. 3. Borden was the only one to add more options ala carte, especially the outdoor reset option. I really appreciate the flexibility your proposal offers. 4. Borden was the only one who actually opened the boiler to make sure they saw it was leaking etc. Everyone else heard "new boiler", saw dollar signs and that was about it. 5. Borden was also the only owner to come out! Which i think is extra important when it's one of these big jobs where you are not only trying to get the customer set up with a good system, but start a relationship for service and maintainability in the future. Mission Accomplished. Finally, they took tons of time with me explaining how each component would be installed, and a very thoughtful and insightful explanation into why you recommend those pieces. Not at all in a pushy sales way. I'm really excited about our new system and it just so happens today is the coldest day of the year and we have invaluable peace of mind! It also looks like a work of art - the company absolutely takes pride in their craft and it shows.

My wife and I bought a house in Havertown, PA while living in California. My local parents…read moreinformed me that the A/C was not working. My wife and I engaged with Borden as the unit is a Bosch and not all A/C companies service the brand. My wife gave the receptionist her credit card number and asked her to fix any issues and/or perform routine maintenance. She made this request because we did not trust my parents that the A/C was not working (user error more likely). We did not hear from Borden on the day of scheduled service. The next day my wife told me her credit card was billed $1200. Via text or email, the technician explained that my parents were using the wrong thermostat. The technician proceeded to place a float safety at the secondary drain pan and also recommended adding another return to the unit. He charged 300 dollars an hour for labor. His half hour drive was also billed at 300 dollars an hour. Let me be very clear. There was nothing wrong with the unit. My parents did not see a second thermostat. The technician then did 1200 dollars of work without consulting us. A float switch installation should not take 2 and a half hours by an expert. Three hundred dollars an hour is an expert wage. To top it off, a week or so later, our painter informed us the A/C was not working. My wife found a different company. That technician found that the float safety valve turned the unit off. The drain pan was full (good job Borden). When he purged the drain line, he found expected sludge and also PVC shavings and glue. So... Borden did a good job installing a float valve, but the shoddy workmanship contributed to a blockage. The new company charged $150 to clear the line. If I could give Borden zero stars, I would. I don't begrudge anyone trying to making a buck, but I certainly will never do business with them again.

We had a few outlets that were not working. Dave came, explained the issue, and suggested what…read moreneeded to be fixed. He did the work and was out within 30 minutes. Great job and very courteous. I will be using them again if needed and I highly recommend them for any electrical needs.

Can't say enough good things about the quality of work and the professionalism of the crew! They…read morewere timely when I had a plumbing emergency. They have also replaced an old heat pump, an old hot water heater and other outdated household items over time. I would strongly recommend them to friends and family who need their type of services.