We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

6 reasons to think twice about save home heat…read more This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future.

Had my first call with True Heating & Cooling today for basic maintenance. I was super pleased with…read morethe service and especially with the tech. Mark showed up on-time and was very personable and professional. I know it seems trivial, but a clean pressed uniform, eye contact and a firm handshake mean something to me. He explained the plan before starting. He showed me before & after photos when he was done and made recommendations for future work without trying to upsell the call. I really appreciate that! I ended up signing up for the Maintenance Plan which has them come back twice a year because this is the type of company I want to do business with. Would definitely recommend True!

When people go above and beyond, they deserve the recognition…read more In all transparency, True Heating and Cooling had done previous work on our tankless water heater for the past couple years - mainly just a normal maintenance. All good work, but my quibble was follow up on some outstanding issues (mainly with a knocking noise that they didn't seem to get to the bottom of and didn't follow up) which led me to explore other companies - which unfortunately were no where near as detailed or close (actually most further) from a solution and I came them another chance and I'm glad I did. Justin helped work through some more detailed troubleshooting and provided a solid quote (detailed and quick) for solutions in a quick manner. He listened and cared. He was knowledgeable and thorough. While not only getting the issues I had resolved, was also able to resolve other code and safety issues that stemmed from the original install of the boiler. I would highly recommend True to others and will also recommend to other neighbors within my condo complex that have similar setups and might need work. Thank you both Justin and Logan - appreciate the work. (It's also interesting that they are not listed on Navien's website or BBB accredited; this is where I looked for contact information for service as they a) certainly can work / service Navien products well and b) should deserve to be accredited with BBB. Other companies that I've consulted were on both sites and didn't provide as good of service)

When our main furnace went out three years ago after the igniter went out several times, I called…read moreseveral places. The salesman we had, Matt, then became the manager. He was knowledgeable and explained his offering well. And the result was a really great furnace. We've had just one issue with it and that was likely the arctic snap. Having to have two hvac systems in this house is part of that problem. Last year, our upstairs furnace went out. The reason for four stars is that the repair guy they sent three times was pretty useless. He wanted to fix it, but couldn't. We believe he did want to save us money, so his heart was in the right place. I finally asked for someone else who showed us that the whole unit had flooded and was unrepairable. The salesman was also inexperienced so we asked for Matt and he came to the rescue with a deal they were offering. He also once again had the knowledge to recommend the right solution at the best price and with financing. So my main recommendation to them is to train people better. But we are happy with them overall and trust Matt.

The left hand doesn't know what the right hand is doing. They are so disorganized and cannot keep…read moretheir appointments, even when you have bought all your systems from them. Run away!

They were on time and had an appointment that would work for the tenants in the house. Good work,…read moreand the tenants loved Vincent! Thanks!

So few companies will even do mini splits, much less demonstrate true expertise in the technology…read more Rudy and the team designed and installed an excellent system to heat and cool our garage and home office, completed the job ahead of schedule and for $2500 less than my nearest quote. There was a slight deviation from the equipment in the quote and what was installed and I wasn't even worried. Three weeks later I got a call that they had the part and they installed it! Being true to what they commit to, even if I wasn't bothered by it, seems to be their culture. Thanks!

HONEST business! As it so happens, I called to ask questions about servicing two Heat-N-Glo…read morefireplaces in my recently-purchased home, and after a thorough discussion, the recommendation was not to do anything at all. Given my lack of familiarity with these units, the gentleman could have easily sold me two new fans at $300/each, and several hundred dollars more in service/tech costs. This kind of candid advice is all too rare these days, so I'll certainly call them in the future if I believe my units need attention.

Boulder Stove and Chris are great. Everything from spec to install (suggested third party) was…read morewithout a hitch. I highly recommend Boulder Stove.

While I appreciate the Rush reference, it had nothing to do with my overall experience…read more After a clog I couldn't clear or snake myself, I had them out to look and they quickly determined it was a grease clog and needed a different method to clear. We scheduled the work, they came and did it at the price quoted, and were super friendly. Presto, problem sorted. After a couple of poor experiences in the past with other Fly by Night plumbers who were Nobody's Hero, it was nice to have it done quickly with a professional crew. Thanks for everything -- highly recommend.

This company was randomly contacted on my behalf through Yelp Projects. I submitted a thorough…read moredescription and photo of the (very simple) work - replace a leaking 90-degree shark bite fitting at my water meter. Limelight refused to provide a quote, saying they "had to have a tech on site" to give me an estimate; wouldn't even ballpark it or tell me the callout fee. Beware if these folks come up on your Yelp Projects.

Walter is one of the most honest and generous plumbers I've ever had the pleasure of working with…read more I was having an issue with my boiler not kicking on, and after three days of confusion I decided to give him a call. He worked with me extensively to diagnose the problem, and gave me a very fair price. He's got a great personality and an even better work ethic. I would recommend him to anyone!

I am so glad I found Halo HVAC through Yelp! My AC stopped cooling in a heat wave and I had many…read moreother companies quoting me $200++ for diagnostics or unable/unwilling to come out for weeks. I went to Yelp looking for a better option and definitely found one! Halo was able to come out within a couple days of contacting them and the diagnostic fee was $89, which was to be applied to any work performed if needed. it turned out it was a tripped breaker they were able to reset and my system is cooling perfectly again... for $89!! The most notable and appreciated factor for me is they didn't come in trying to sell me service plans, upgrades to my system or accessories, or otherwise upsell me on a well maintained and well functioning older HVAC system. Even when I asked for a quote on a heat pump to take advantage of the rebates while they last, Halo didn't push me to pick the most expensive option or upsell me on a pricier type of system. And icing on the cake - despite a lot of in and out while working on figuring things out, my technician was constantly putting on and taking off booties to keep my house clean. It's a small token of respect that goes a long way, and I very much appreciate it! I'll be using Halo and referring them to friends and family in the future!

This company is highly responsive and highly professional. While we did not do business with them…read moredue to a friend being able to fix a small issue for us I can tell you this. They will be our 1st call for any and all major repairs in the future.