A little while ago, we, too, had trouble getting a response to calls. Maybe they were busy, but…read morethis time from an email sent to the guys showing up to work here was less than 24 hours. They did a superb job! They covered the plants and anything else that might have gotten damaged by falling branches. The big ash looks great; perfect shaping. They had no problem adding a couple of other small items that I needed done. They cleaned up better than the yard has looked in weeks and put everything back where it was. Here and gone in less than 90 minutes. By contrast, our neighbor had a BIG redwood trimmed last summer that was right next to our fence. The tree guy just let the branches fly and they BURIED bushes and trees and other plants on our side of the fence and he didn't even come and get rid of them! He left them there for us to deal with! We were out of town and our housesitter was burdened with this. I don't know who that was, but it was most definitely NOT Shipman. These guys were great! You couldn't pay me enough to get me 20 or 30 feet up a tree, hanging by ropes and swinging a chain saw around.

I had this company trim three podocarpus trees. When Matt came out to give me an estimate, I gave…read morehim specific instructions on what I wanted done. When his crew came out a few days later, I again gave the foreman directions on what I wanted done. Besides hiring this company, I made the mistake of going into my garage and not monitoring their work. When I did check out their progress, I was shocked at what they had done to my trees. To say they had butchered them would be a compliment. They had not come close to following my instructions. I was so infuriated that I couldn't say a word because I knew the only thing that would come out of my mouth would be profanity. Shortly afterwards, I called the company and requested to speak to Matt. I was advised that he was not there and the female who I spoke to asked if she could assist me. I explained what had happened to her and requested she have Matt call me. She advised me that she would and asked me to send her photos of the trees. This all took place approximately one month ago and I am still waiting for Matt or someone else to contact me. When Matt came out to give me the estimate, he also provided a business card identifying himself as a retired Navy pilot. To achieve that position, I would think that he had completed the Naval Academy and learned many things regarding having character and taking responsibility for his actions. I will never hire this company again or recommend them to anyone in the future. Richard O.

Everything went quickly and smoothly. The communication and scheduling was great! Kevin is a very…read moreknowledgeable and friendly tree guy to work with. The work area was left very clean and everything was handled safely. Thanks for everything! BEST TREE SERVICE COMPANY!!!I WANT TO THANK THEM SO MUCH FOR DOING A OUTSTANDING JOB

The work that West coast Tree Services does is fantastic! I appreciate how they constantly keep me…read moreinformed of any convenience. They are a family business so they understand the struggle of prices therefore they made it affordable for all customers. Their experience in building a successful company inspired me to spread the word. Thank you again!

Absolutely awesome!!! So professional! They responded to us immediately and the crew was kind! I…read morehighly recommend them!!!

Second time using Pedro and his team, and once again they did an excellent job. They take the time…read moreto work carefully and collaboratively to ensure the trees are properly pruned and trimmed. The end result looks natural and well-shaped, rather than an overly aggressive cut that quickly grows back unevenly. They also do a great job cleaning up -- you'd never know they were there.

We hired Charter Oak to do our landscaping at our home. We were very pleased with with the first…read moremeeting and the completion of the project with Devon and Joel. Joel would constantly check in on the job site to make sure things were moving along. Their crew was very respectful and cleaned up after each day. Whenever we had a question or concern, Devon or Joel would address the issue promptly. We will definitely be using them for future projects!

I had my backyard landscaped by charter oak landscaping in November of 2019. Joel was very nice and…read morethey did the job quickly. Since then I have had 7 plants, that they planted, die and my lawn looks awful. I reached out to Joel multiple times to have him come out to look at the sprinkler system they put in to make sure it was working correctly. I contacted him for months and was never able to get him out to my house. Now 2 of my trees are dead! This has been a very frustrating experience and now I am having to hire another company to fix my sprinkler system(that his men installed) and will have to replace the plants and both trees.I spent over $10,000 on this backyard and it looks horrible.

Herman and his team always provide excellent, 5 star service. We have used them for years and will…read morecontinue to do so.

They worked quickly and gave me a great estimate for removing five stumps…read more I was going to rent a grinder and do it myself but it was cheaper to hire them. And I don't have to do any work.

From quote through cleanup these guys were great. On time,…read morevery professional. Trimmed 14 queen palms for me across 2 properties, and they look perfect. They took time to thoroughly clean up. Even blew off my roof, and skimmed all of the debris from my pool. I couldn't be happier.

My Friend .. Joy Anin hired this company after several days of searching from different tree…read moreservices around visalia and she highly recommends this place. The owner was very kind understood her needs. When she told them she is on fixed income and only could afford to a price she saved up they understood her . They left her place clean and they were on time when she was told the time was And they even cut a small tree in her backyard when she told them she has a small tree that needed a trim and they did it for her for free .They are very professionally and efficient on their work

Very pleased with their work and their professionalism! When I was looking for a tree service…read morecompany, I found someone posted on Nextdoor recommending Joe's Tree Service Company and other companies as well. I am just so glad that I had decided to give this company a call! They didn't let me down. For the work that they've done, it's really worth what we paid for. I will definitely call them again when our tree is due for service. Thank you Joe and your team!

Trimmed my trees that were in a difficult location.. prompt, realistic price a left my yard and my…read moreneighbors cleaner than when the came...excellent !!!! Chuck Caine

These guys do great work! They showed up early and went to work right away. Friendly crew too. They…read moredid a thorough cleanup and my yard looked great after they were done. Pics are before and after. I've received plenty of compliments from the neighbors. Thanks!

He removed a tree causing damage to our front walkway and was so fast and efficient. He checked…read morethe irrigation system to make sure there was no damage in the process and kept us updated.