I contacted Independent Restoration Services to request a flood damage assessment and demolition…read morefor my home. They responded immediately and guided me through every step of the process. Their crew was highly effective, communicated clearly, and handled everything with professionalism. They even spoke directly with my insurance agent, which made things much easier for me. I especially appreciated their transparency -- they were extremely candid throughout, which gave me confidence in their recommendations and work.

Excellent service. Jeremy was at our house within a couple of hours after we called and was very…read moreprofessional, knowledgeable and helpful. They completely resolved all our issues and we were totally satisfied with the service we received. We highly recommend this company!

Two great guys, Robert and Garret, removed three toilets at my home and installed three new ones…read more The service was better than most and they were courteous and kind. They clean up everything. I recommend them highly! Will certainly call them again if I need too. Jean C.

We needed a door lock installed and the doorframe repaired on an outside door. Kop Construction's…read moreresponse was immediate. Their work was flawless. More importantly, their price was significantly less than what other providers had quoted. Good response time, exceptional work and great pricing! Their name and number are prominently placed on my refrigerator door. They also offer plumbing services.

Great service. Great people. Dustin assessed my water damage and mold with ease and provided me…read morewith best solutions. I highly recommend!!

OCI was very professional. JD and Dana explained everything and provided excellent service. Since…read morethe weather warmed up we've had a stale smell in our home. Our duct system had never been cleaned. OCI cleaned it up and our whole house feels better!

I had a house fire! Servpro was hired by My USAA to inventory and repair The items they could…read morerepair. My first contact was with Matt (he is prior air force) He was extremely professional he assured me that they would do everything they could to protect my 20 year military collectables, he told me step by step what his company would do. He said everything he could to assure me that I would be respected and always know what was happening. The crew that showed up with their team leader Katie. In my 20 years in the AF, 12 years as a manager at Copper Standard a auto part manufacture and even 11 years as a youth pastor. I have met a handful of natural leaders! Katie is the best of the best! she met with me Described what was going to happen, and she introduced me to her team Ashley and Ethan. As a leader you are only as good as your weakest link. And there was no weak links both of them were top of the line workers. If I had to rate the 3 workers it would be easy. Ethan: young hard worker, mature by 20 years higher then his age. propelled to provide the best he can for his customer. Ashley: hard worker with a never quit attitude, very personable can talk to anyone and make them fell like they are winners. I didn't stay for everything they did but I stopped by on a regular basses and I never saw them alacking they were working no-stop. Katie: of all the supervisors I have had contact, I met one that was being reproach always positive, hard working, one of the best conversationalist I have came in contact. professional at all times. always kept me advised what was going to be done. enshrining that her team had everything they needed at all times. This team Katie, Ashley and Ethan should be the bench mark for all teams and workers. servpro has the best workers, leaders and supervisors they could hire. If I was servpro I would do what I could to ensure they did whatever they could to keep these workers.If I was still in the work field I would do what I could to poach Katie and then lure Ashley and Ethan to be valued members of my team. Servpro is the best in the business!

After Hurricane Florence our house suffered severe flood damage. On 9/27/18 we signed a contract…read morewith SERVPRO of Lenior Duplin and Jones Counties for remediation. Austin Smith, Project Manager for SERVPRO estimated a cost of to complete the project. At that time, we gave a deposit. On 10/1/18 Austin advised us work would be started on Oct. 2nd and would take approximately 7-10 days to complete the job. Between 10/1 and 10/17 I had many telephone conversations with Austin. I told Austin we would be coming down from Virginia to Wallace to start work with the contractor who would re-build the home and settle the SERVPRO payment on 10/17. At no time between 10/2 and 10/17 was I told that the job was delayed or would not be fully completed by 10/17. When I arrived at my home, I found the job was far from complete. Specifically: * The crawl space was soaking wet * The floors were wet in many areas * The house had not been sprayed for mold since mold was still seen throughout * The wood shelving/entertainment unit that was built into the living room wall had not been removed from the home. Mold was all over it. * I did not see any drying equipment on site. It looked like the drying equipment was never used in the house. On 10/17 I again spoke with Austin and instructed him that we were going to find another provider to complete the remediation and that I wanted a refund of the deposit. I also contacted the owner of the franchise on 10/18 and spoke of our dissatisfaction with the lack of work performed, poor communication and demanded my deposit back. He noted that a refund would not occur and that we actually owe them more money. This will definitely not happen.

not only did he hook up ice maker but we encountered another issue before he got here and he took…read morecare of that as well. I feel the cost was very reasonable and he was very professional and friendly.

From the owner: We are a Hispanic family business offering a variety of services. With three decades of experience,…read morewe are confident that we can tackle almost any home project. A phone or text call away. We offer free estimates!