If I could give a negative rating I would. I would like to first state that this place does not…read morerespond to messages through their website, or through Facebook. It is nearly impossible to get a hold of them unless you call. I will start my experience off by saying that I called the dealer the day prior to my visit and asked if financing would be available. The man on the phone tells me that I would have to either bring my own financing or I'd have to pay cash as the vehicle was a consignment car (the owner of the vehicle is going through the dealership to sell the car). The next day I make a 3 hour trip up to Statesville, NC to purchase this vehicle. I make it there and the first thing I notice is how run down the place looks. There is a dingy smell and mold in the back room and it just seems off. I speak to the man at the desk and ask him about the vehicle and he ask if I'm aware of it being a consignment car, I say yes and notify him that I have my own financing through my bank. He says he cannot sell it without a certified check, and has to call his boss to see if there is a different way. I call my bank and they say that the funds will be wired and he agrees that is good as well. I test drive the car and get back. I have the document ready and printed off. The paperwork is prepared and ready for signatures. Documents are faxed to the bank, and I'm ready to leave. Everything is running smoothly and the man says that I cannot use my loan, and that he thought I was paying cash and says I told him cash when I got there, which I did not. I'm told I'd have to get a personal loan in order to buy the car. I call the bank and I cannot get another loan as I already have an active loan, which means that I made a 3 hour drive there and back, and was given false hope just to leave empty handed. To make the whole situation worse when I get back home I see the car listed for more and then removed from the website. I do not recommend this place to anyone and I never will.

From the owner: 704 AUTOS in Statesville, NC is founded on trust, integrity, and respect. We are proud to offer…read morethese values in our sales and business practices so our customers keep coming back. The vehicles on our lot are of the best prices and quality in the area. Shop 704 AUTOS for used cars in Statesville, NC.

I have 2 great vehicles that I purchased from Green Corner Auto Park. Cathy is a pleasant person to…read morework with when purchasing a car. If you need a car and can't afford to buy straight out go see her. Cathy and Sarah will be so helpful to you and get you a car you love. ~Sheena

I was brought her from a friend of mine who had excellent experience with them... I have to say…read morethey have been nothing but great to me... When l first came they put me in a Kia Sportage l had it for over 2 years with no trouble and l have a Tuscan now and so far so good no trouble and would say this is a place to get a car from with no problem... When l call l Mrs. Cathy is always polite and if l have any problem she gets right on it and l thank her for being so nice...

We just moved here from TX, knowing I'd need a commuter car for work. And this was the first place…read moreI came and probably will be the only place I go! Criss the woman that sold me my new car, I'm telling you vibes were right off the bat. She was honest, transparent, funny, and truly made me feel like she had my back. Crystal from finance was phenomenal as well. Listened and even is helping me get some money back from a previous warranty. The GM Teudy (forgive my spelling) was courteous and felt like family! Overall definitely recommend. In and out in 2 hours.

Currently here for my first free service on my 25 Elantra Hybrid. Was told oil change and tire…read morerotation went great...only problem was they never actually rotated the tires! One of my tires had a red dot on it, as it was a new replacement after a flat. It was in the same position as when I drove in. Had an 11:00 am appointment and service took almost a full hour. Came out, signed their paperwork and saw the marked tire. Spoke with service manager Matt and he said they'd do it right away, sorry for my wait and that the tech (Colin Walsh) was an hourly employee and "would not be working there anymore starting Monday". I drove an hour to return to Flow, where I purchased the car in June, thinking perhaps loyalty would matter. I'm only 20 minutes from Modern Hyundai in Concord, so I'll be going there from now on, hoping they don't literally lie to the customer the way Flow did.

Not a place I'll ever go again. Their service work was not dependable and took way too long. I…read morewould not recommend.

hope Jeep grand Cherokee 2024. It's been in the shop a few times and they never have a loaner car…read morefor you. I days of work before to speak to the owners lo and behold. Finally, a loaner car was given to me. checking into the lemon law because it seems like they really don't know what to do to fix the vehicle 3 to 4 days after leaving me stranded on the highway and the brakes lock on their own they say they're waiting for a new upload for the information on the brakes. times for the same issue still waiting on the computer upload or whatever they say they need to fix emergency and told me that I can continue to drive it until they get the breakdown information.

Just purchased a 2023 CRV Hybrid Sport Touring from Frank at Flow Statesville…read more I was specifically looking for the Urban Gray Pearl in this trim package and they are extremely difficult to find sitting on a lot. Frank took my deposit in April and ordered me one. It was set to be made late May and delivered mid June. The plant these are made at is across the border from Niagara in Canada, so transit to NC shouldn't take long. However there is a backup due to lack of truck drivers so my vehicle arrived about a month+ later than expected. Frank and I kept in contact weekly as I needed the vehicle asap. He nor the dealership had control over delivery and really couldn't give good information on transit. Then I received the call it was on the lot and I could pick up the next day! I arrived at my scheduled time of 3. There were adequate staff that helped me through the paperwork which took about 45 mins, I was very happy with that! The detailers were cleaning the car as we knocked out the paperwork. I did have to wait an additional hour for this process that could have been done prior to my arrival. Once complete a different employee offered to walk me through all the bells and whistles. This was great as previous purchases at other dealerships have not offered this. All in all I am very pleased with my purchase experience at Flow Honda Statesville! I absolutely love the car too!!!

I have been very disappointed in the Service Department of Flow Honda of Statesville NC. I have…read morehad the oil changed in my car and it only has 7800 miles on it , and also they had me pay to have the differential fluids changed at 7800.00 ( which should not need it till 30,000 miles ) . I have never heard of changing the oil in a new car three times , one at 5400 miles , then at 6500 miles and again at 7800 miles when they use the top synthetic oil ! It makes no sense whatsoever . And their explanation of why they are doing this is NOT good enough nor explained very well. I did not a new car to stay in the service dept all the time . I think the service dept is making money when they should be telling the customer they do not Need that service at this time . I hope the General Manager of the place reads this review because you sure need to be honest with your customers , at this time , I would not buy another car from Flow in Statesville . Cathy Lynch of Mooresville, NC

absolutely horrible experience. We went there Monday, August 31 to look at purchasing a new SUV…read more trading in our 2022 Buick SUV. No one greeted us when we finally got hold sales person. He was nonchalant non-participative not engaged and very unprofessional did take us for a ride in an SUV when we down to make an offer they did not work with us. We went there based on wonderful experience from the service department that we received a year before boy where we fooled. my advice is think twice before you go and purchase a car there I got a big mouth and I will let people know. Do not go to Black Buick, it is horrible ,sales people don't really care.

Buying a new vehicle can be scary. But from the moment George Guy Answered the phone I felt like I…read morecould trust him. He didn't BS about the numbers, financing, or anything else. And he stuck to his word about everything. He's a stand up guy and I recommend him to anyone buying a new vehicle. But the best part about this place is their customer and service department. George and Gordon are the men here hands down! My F250 was sold as is, but as I got home the AC wasn't blowing cold any more. I brought it back up the next morning and the repacked the air condenser for me - no charge - and gave me a loaner. The next day the check engine light came on and it needed a new Diesel Reductant puño. They also changed it out for free - and gave me a loaner truck. It's not too often you see people going above and beyond to help you- especially in the car industry. But Black Buick GMC has a reputation for that and I love them for it. I'll buy my next vehicles here for sure. Greta service. Fast. Trustworthy. It's work the drive down even if you live hours away. You won't regret and they'll bend over backwards to make sure you don't.

Randy Marion Ford in Statesville is hands-down quality. We have purchased a couple cars from them…read moreand they have been nothing but professional. In addition to working with our salesperson Keith, their service department is trustworthy. Rocco is top-notch! He made my most recent visit one of the best. Not only did he take care of me with great communication, he had a specific performance specialist, Jon, handle my Mustang for its first oil change. I highly recommend this team at forward to anyone looking to purchase a vehicle or service one. Thank you, Randy Marion for having great guys like these on your team, making people like me feel appreciated and valued. I will be returning

If you are headed to this dealership, read this first. There is one practice here that I can only…read morecall deceptive, and it will cost you almost a thousand dollars you never saw coming. The car is listed online at one price. When I asked them to send me the numbers, I expected to see the vehicle price, taxes, and the doc fee. Instead, the very first worksheet they sent, before any discounts, already had a roughly $990 "Resistall" undercoating package built into it. I never asked for it. It appears nowhere in the price they advertise online. You only find out about it once you sit down to get the real financials. I asked to have it removed, and Ben Scott would not take it off, having it conveyed to me through my sales rep that it is some kind of mandatory practice. There is nothing mandatory about it. Forcing a $990 spray onto a 2021 with 7,000 miles that already carries a factory corrosion warranty, and refusing to remove it, is a deceptive practice, plain and simple. There is also a $999 "doc fee." This one is at least posted on the website listing, so credit for disclosing it, but it is still BS. North Carolina has no law requiring a dealer to charge a doc fee, so $999 is a number this dealership chose. For reference, the title and tag work on my deal, the actual government paperwork, was itemized at $113, and the real cost of processing the paperwork is under $50. Their $999 is also above the North Carolina state average of around $799. To be fair, they did discount the car. The worksheet shows $988 off which brings it to an even $20,000, and that is a perfectly reasonable price for a five year old Golf. I had no problem with the price. My problem is what they stack on top of it. A fair price should just be a fair price. Instead, once you are in, they pile on nearly two thousand dollars in fees you cannot decline, a doc fee you do not legally owe and a spray you never asked for. They offered $500 off which still means I would pay $1,500 in fluff. If you still buy here, negotiate the out the door total, not the sticker, and do not believe anyone who tells you the undercoating or the doc fee is required. Neither one is. Update: Ben Scott called me on his cell phone to berate me for this review. I asked him to point out the inaccuracies and he said they discounted it off. You see the worksheet I attached. $990 for a coating. Not sure what to tell him. Really pleasant experience from someone I hadn't previously spoken to.

We had a serious malfunction on I77 with my Titan pulling a horse trailer, with a horse in it. And…read morefrom the moment Jessica answered the phone, they made me feel safe and that somehow or another we would figure out how to get through this. Staff was extremely thoughtful and kind to two women on the road with their horse.

So I bought a brand new vehicle a few months ago, the website had a vehicle description for a brand…read morenew vehicle, as we came to an agreement for me to buy it they realized it wasn't what the tag on the vehicle said. I asked that they do something because it wasn't my mistake. They said no, I then purchased another vehicle, they offer a 3 oil change deal for all new vehicles, well I just went in for my 3rd one, they tried telling me my vehicle needed an aligment, at 17,000 miles how does it need that? To me they were trying to get back the money for the 3 free oil changes. I turned down the work, then as I am leaving they made it a point to mention that was my last Free oil change. Well yes I knew this, and not to worry I won't be back anyway. They were all nice, but at the end of the day the way they do business doesn't impress me.