Madd respect for Madd Monkey Garage in Troutman for bringing my Mustang convertible back from the…read moredead. When another garage told me to scrap it because the repair cost would be $7K or more, these guys fixed my car for about a third of that.

Jimmy and his son are extremely professional, competent, responsive, and are excellent mechanics…read more More importantly, they are tremendous human beings. This is a great family business and a great example of an honest, careful, and capable small business. They really helped me when I needed the help and provided EXCELLENT customer service. Really, I cannot say enough positive things about my experience. These are very trustworthy, knowledgeable, high integrity people. I am a customer FOR LIFE.

We recently purchased a 2026 Toyota Tundra from Tyler at Flow Toyota in Statesville, and it was by…read morefar the best vehicle-buying experience we've ever had. Tyler was outstanding from start to finish. He was friendly, highly knowledgeable, and genuinely attentive to exactly what we were looking for. He made the entire process smooth and stress-free. Even after the purchase, he has continued to be responsive and helpful with any questions we've had. Cameron in the finance department was also a pleasure to work with and made everything straightforward. We are extremely pleased with both the truck and the service we received. We would highly recommend Tyler at Flow Toyota to anyone looking for their next vehicle.

Great service department! I didn't buy my car here, but I do get it serviced here. So far I've…read moreworked with Samantha and Justin and they are both amazing at their jobs! They clearly state what needs to be done, gives reasonable expectations for how long it's going to take and provide regular updates. This is hands-down, the best service department at a large dealership that I've ever dealt with! Keep up the great work!

I have several Subarus and Randy Marion Subaru in Mooresville is hands down the best dealership…read more Frank in the sales department took care of everything for me. He found the vehicle I wanted, was knowledgeable about the vehicle and made the purchase process painless. I would highly recommend Frank to anyone looking for a new vehicle.

Experiences: 5 Stars for Sales, 1 Star for Finance**…read more If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us--we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car.

We just moved here from TX, knowing I'd need a commuter car for work. And this was the first place…read moreI came and probably will be the only place I go! Criss the woman that sold me my new car, I'm telling you vibes were right off the bat. She was honest, transparent, funny, and truly made me feel like she had my back. Crystal from finance was phenomenal as well. Listened and even is helping me get some money back from a previous warranty. The GM Teudy (forgive my spelling) was courteous and felt like family! Overall definitely recommend. In and out in 2 hours.

Currently here for my first free service on my 25 Elantra Hybrid. Was told oil change and tire…read morerotation went great...only problem was they never actually rotated the tires! One of my tires had a red dot on it, as it was a new replacement after a flat. It was in the same position as when I drove in. Had an 11:00 am appointment and service took almost a full hour. Came out, signed their paperwork and saw the marked tire. Spoke with service manager Matt and he said they'd do it right away, sorry for my wait and that the tech (Colin Walsh) was an hourly employee and "would not be working there anymore starting Monday". I drove an hour to return to Flow, where I purchased the car in June, thinking perhaps loyalty would matter. I'm only 20 minutes from Modern Hyundai in Concord, so I'll be going there from now on, hoping they don't literally lie to the customer the way Flow did.

I was looking to buy a new car and chanced upon this dealership on Edmunds. From my first contact,…read moreMatt Church remained an extremely responsive, well communicating sales person. I had sent a request for information after work on Friday. Even at 730pm on a Friday, Matt called and confirmed the inventory. The next morning, Matt sent me pictures of the car over text, and once I told him the time I'd be there, he was promptly waiting in the car to take me for a test drive. No "upsell" pressure to try sell me a higher trim - he explained some of the newer features of the car and was helpful. Matt had already communicated the price and was on-point with it - very upfront - no last minute "here's an add-on that will cost ya..". The thing that no one really enjoys at a dealer is having to negotiate and haggle especially after a price has been communicated, and this dealership was pleasant experience. The finance team with Allen Queen was also very efficient. The "document signing" tablet is really cool and was easy to see and read what I was signing. They also found a very good financing offer. From start to end, the whole process took just over 2 hours. They multi tasked and set up the Hyundai blue-link even as I was signing some paperwork and everything was good to go efficiently, but at no point was I rushed or hurried - just efficient. All in all, a great experience thanks to Matt & Allen.

The entire process from start to finish was a breeze. The entire team was so welcoming and easy to…read morework with. Matt church was an incredible sales rep that ensured my car was everything I could have wanted and more. Highly recommend

I was pleased with the service I got on my daughters Cobalt. It really helps when you don't have to…read moreworry about who's working on my cars. I could have the work done closer to home. But driving a few extra miles is well worth it. Thank you so much! Sincerely Carolyn Spears

I am writing to formally express my disappointment and frustration regarding the service I recently…read morereceived for my 2019 Chevrolet Silverado. On May 31, I brought my truck to your dealership for three specific services: Engine oil and filter change. Transmission fluid and filter service. Diagnosis and repair of a recurring "Service Parking Brake" issue. At the time of drop-off, I clearly explained that whenever the Service Parking Brake message appeared, I would lose the ability to engage or disengage the electronic parking brake. I was informed that a diagnostic fee would be required, which I agreed to pay. After your diagnosis, I was told the parking brake actuator was the cause of the problem. Based on your professional recommendation, I authorized the repair and paid the invoice in full. Unfortunately, the exact same problem returned the very same day I picked up the vehicle. That Friday evening, I was stranded for approximately three hours at a gas station because the parking brake would not release. After disconnecting the negative battery terminal and waiting, I was finally able to get the vehicle moving again. I immediately attempted to contact the dealership. No one returned my calls. The following day, Saturday, the problem occurred again, leaving me stranded for an additional two hours. Once again, no meaningful assistance or callback was provided despite multiple attempts to contact the dealership through phone calls, voicemail messages, and your text messaging system. On Monday, I was finally instructed to bring the vehicle back Tuesday morning at 8:00 AM. I arrived as requested and once again explained the situation in detail. However, throughout the day I received no updates. By approximately 4:00 PM, nobody had contacted me regarding the status of my vehicle. I had to call myself just to obtain information. The following day was no different. I made multiple calls and received little to no communication. Eventually, I was informed that additional charges would apply for reprogramming a module. This was completely unacceptable. The vehicle was being returned for the exact same issue that I had already paid your dealership to diagnose and repair. I had already paid for the diagnostic process and the recommended repair. Any additional work required because the original diagnosis failed should have been handled under warranty and without attempting to charge me again. What is even more disappointing is that after all of this, the Service Parking Brake warning returned yet again immediately after I picked up the vehicle. At this point: I paid for a diagnostic procedure. I paid for the repair recommended by your technicians. I lost multiple days without my vehicle. I spent several hours stranded at gas stations. I repeatedly had to chase updates because communication was virtually nonexistent. I was asked to pay additional money for a problem that was never resolved. Most importantly, I still have the exact same issue today. Now is worse because even the engine light is coming on From my perspective, this does not reflect a proper diagnostic process. It appears that parts are being replaced based on assumptions rather than a conclusive root-cause analysis. A professional diagnosis should identify the actual source of the failure, not simply replace components and hope the problem disappears. I trusted your dealership because I expected factory-trained technicians, professional communication, and accurate troubleshooting. Instead, I have spent significant time, money, and effort and remain with an unreliable vehicle and the same unresolved problem. I am extremely disappointed with the level of service I have received and hope management takes this matter seriously.

My experience was totally awesome from the selling to the financing of the car. I drove almost…read more500 hundred miles out of state to see and buy the car. I spoke to Chris, who is one of the owners. Chris held the car for me without a deposit, while I drove the next day from talking from him. He had the car washed and cleaned ready by the time I came by. Chris never pressured me and answered all of my questions. I spent a long time looking over the car. The car was immaculate. Chris had no issues with me running my scanner tool for any hidden codes. Chris never pressured me and was very professional. You can tell Chris appreciates cars as he took excellent car of the car I bought. You would think your experience with the finance department would be painful. However, it was just the opposite. Kristen not only made the process painless, she really looked out for me helping me obtain the best possible rate available. Kristen was able to beat my credit union by by 1.4%, which is just outstanding. The best part was Kristen saved me putting down $3500. Kristen could have had me put all the money down I was planning towards the down payment. However, Kristen was able to get the best possible rate and save me the $3500. Kristen explained that I would be better keeping the money for other things that would make me more money rather than put in down on the car as it would not change the awesome rate nor change the car payment significantly. Overall, my experience was fantastic would highly recommend their entire team. Thank you Chris and Kristen.

Had a scheduled appointment with Mich's Foreign Car Service Shop for my 2nd time getting service…read moreand the shop manager always impresses me with his kindness and knowledge. His customer service is beyond AMAZING and he how he shows up for his customers every single time! When I was there Thursday morning to get my yearly inspection done for 2026 and i had he gentleman top off my fluids in my vehicle. Not time yet for oil and filter change, so we checked just about everything else!

Such a great experience buying a vehicle from Colbert Auto! My experience was so good that I sent…read moremy brother and good friend there. When I need another vehicle, I may have to drive back several hours to get one. Very trustworthy and reliable.

If you're in search of your next vehicle, look no more! Colbert's Auto outlet is by far the most…read morehonest and dependable used car lot around! My husband and I have now purchased 3 cars from here and won't go anywhere else! We have never had any issues with any of our purchased vehicles. The staff is very patient, knowledgeable, quick and will make you feel like family from the moment you speak to someone! Don't waste your time going anywhere else but Colbert's Auto Outlet. You won't regret your decision!