I sincerely wish I could leave a 0 star review. These people are thieves, and they are good at it.
I got sold a car that was infested with roaches... that just started out my escapade with these people. They refused to exterminate my vehicle and when I brought it up they handed me a raid bug bomb and sent me on my way. After 3 bombs went off and they saw them during the day light on my window all they had to say was "well it is a used car. You can't expect it to be perfect." $150 later for extermination they refused to pay. Prior to exterminating the vehicle I had asked if I could just take it back and get my money back. They said all sales are final. After getting the vehicle exterminates since I was stuck with it I told them it needed to be professionally detailed, once again they refused to do so. I have a 4 year old, those roaches carry so many diseases it is crazy! But they didn't care. Two months later here we are... the day I had a payment due (Friday) they did not hear from me that morning to remit payment like I usually do since I was at work all day (I work doubles on fridays) by 3 pm my vehicle was repossessed. Now they are demanding FULL payment on my vehicle (over $10k!!) if I want it back. I even had a family member call and offer $1,000 and they denied it. They are thieves and crooks. Do not EVER do business with them. If you do, DEFINITELY look for roaches. They couldn't even clean the car enough prior to selling to realize there were 2 dirty tampons and a chicken bone caught under one of the seats. Hmmm I wonder where the roaches came from. They are disgusting human beings. They had also advised that the repossession happened because I moved 2 hours away, but NO WHERE in the contract does it state I am not allowed to move out of the city.
Ps this was a 2004 Toyota Highlander. I wouldn't be surprised if they were already trying to resell it. read more